Elite Nail Spa

+1 704-545-2234

5716 Wyalong Dr # F, Charlotte, NC 28227 United States of America

Open Today: -

Quick Facts About Elite Nail Spa

Elite Nail Spa has several strengths based on the comments provided. One of the strengths is their consistent and amazing service. Many customers have praised the salon for their great services, including nail treatments and pedicures. The staff is friendly and helpful, ensuring that customers have a positive experience during their visit. Additionally, the salon offers reasonable prices, making it an affordable option for customers.

Another strength of Elite Nail Spa is the introduction of new techniques. Customers appreciate that the salon is keeping up with the latest trends and offering innovative services. This shows that the salon is committed to providing a high-quality experience for their customers and staying competitive in the industry. The fact that customers have used multiple technicians and still received consistent work also speaks to the salon's overall strength in maintaining a high standard of service.

The salon owner, Tommy, has been mentioned positively in one of the comments, describing him as welcoming. This suggests that the staff at Elite Nail Spa prioritize creating a welcoming and friendly environment for their customers.

On the other hand, there are some weaknesses highlighted in the comments. One of the weaknesses mentioned is the issue of inconsistent nail polish application. One customer mentioned that their polish started chipping the next day after getting a fill-in, suggesting that the application was not done properly and enough acrylic was not applied. This is a concern since customers expect their nails to last for a reasonable amount of time without chipping. Another customer complained about the quality of polish and the fact that it started chipping shortly after getting a French pedicure. These issues raise questions about the attention to detail and the quality control processes at Elite Nail Spa.

Another weakness mentioned is the cleanliness of the salon and the unpleasant smell. Multiple customers have mentioned that the salon smelled bad, with a stench that was not typical for a nail salon. This is a significant concern as cleanliness is a crucial factor in any salon experience. The comments also suggest that the salon could benefit from some improvements in terms of cleanliness and ambiance.

Furthermore, one comment mentioned the lack of transparency with pricing. The customer noted that the prices were not posted and found it shady that they had to ask for prices upfront. This could be seen as a weakness in terms of customer service. Providing transparent and easily accessible pricing information is important in establishing trust with customers and avoiding any misunderstandings.

In summary, Elite Nail Spa has strengths in terms of their consistent and amazing service, reasonable prices, introduction of new techniques, and friendly staff. However, there are weaknesses in terms of inconsistent nail polish application, cleanliness and unpleasant smell, and lack of transparency with pricing. These weaknesses should be addressed by the salon to ensure a better overall customer experience.

Best TL Reviews

I’ve had Amazing service, results and wonderful banter with the ladies in this salon. They have introduced new techniques as well as reasonable prices. I’ve used 5 different ladies on occasion and have gotten consistent work . I’ve been given advice on the health of my nails and how my ombré nails will last longer. Pedicures are also amazing and very reasonable. I’ve been to many nail salons in Charlotte, Elite nails is my favorite.

I enjoy going here for my toes and nails. Today Claudia did my set and could practice more on Polish. I think if I got a gel set she would have killed it! I would go back to her just for gel. I still liked my set because she got the shape and acrylic perfectly. Other than that I still like this nail shop. Tommy the owner is welcoming as always!

Got fill in asked to have cut down it was drilled unevenly instead of simply cutting as requested. Polish and nails started to chip very next day as not enough acrylic was applied to the top area where she drilled unevenly and then blamed it on the fill in. Simply asked to repolish my nail that was chipped she refused shaved them all down which did not help because all my paint is chipping and she shaved them unevenly 100 dollars down the drain!!! Never going back they can save the horrible polish and attitudes….

This place needs a cleaning and some incense. It smells horrible. I've been twice and each time it has a horrible stench and it's not acrylic or a normal smell in a nail salon. Also, ask for prices upfront. Not 100% sure why their prices aren't posted and i won't assume, but something is shady about there not being prices anywhere listed. the photos you see with prices are old pics. Went for a French pedicure and the nail polish was chipping before we left. Same with my daughter. She has two nails where the paint was chipping. If it wasn't for the smell I would have asked them to fix it but I couldn't be in there anymore.

Great place for Pedicures and Nails! Staff is friendly and helpful. Have been here on several occasions and never a wait for service.

Great service!!! Michelle was so sweet to my daughter while doing her nails!

Very nice... got lashes and eyebrow tint from Mallory. In and out great customer service and she did a good job. Tint should've been a little stronger then i would've given a five star review. Will definitely go back

Absolutely love this place! Great services and friendly staffs. I haven't never written a review so far til now. They recently do many improvements from customer services to quality. Clean, no overwhelming odor, good selection of polish colors. They always welcome me with a drink. Especially, they are now offering the eyebrow henna which can save me hours every morning not late at work. Definitely be back!