Quick Facts About Beverly Hills Salon & Spa
and made me feel so special. The staff was very attentive and made sure I was comfortable throughout my visit. The owner, Noor, was especially welcoming and made an effort to remember everyone's name. The salon itself was clean and well-maintained, which is always a plus.
One of the strengths of Beverly Hills Salon & Spa is their friendly and knowledgeable staff. Multiple comments mentioned that all the stylists are skilled and confident in their work, ensuring that customers can trust any person at the salon to do their hair. This creates a sense of reliability and consistency, which is important for any salon.
Another strength is their expertise in eyebrow shaping. One comment specifically mentioned that their eyebrows are always on point after visiting the salon. This shows that the salon has specialized skills in this area and is able to consistently deliver excellent results.
The positive reviews of the owner, Noor, also indicate a strength of the salon. The fact that she is described as friendly and welcoming suggests that she creates a warm and inviting atmosphere for customers. This can contribute to a positive overall experience and make customers feel valued.
However, despite these strengths, there are some noticeable weaknesses mentioned in the comments. One major weakness is the inconsistency in hair services. One customer mentioned a bad experience with getting highlights, where half of their hair was dyed blonde and nothing was done to the top. This inconsistency in service quality and attention to detail can be a major drawback for customers.
Another weakness is the negative experience with waxing services. The comment indicates that the salon caused physical harm to the customer's skin, resulting in a painful and potentially dangerous open wound. This serious issue raises concerns about the salon's cleanliness and the skill level of their waxing technicians.
Additionally, a customer mentioned a disappointing keratin treatment that left their hair in worse condition than before. This points to a lack of skill and expertise in this specific treatment, and raises questions about the quality of the salon's products and services overall.
Another weakness mentioned is the poor customer service and rudeness experienced by a customer. The lack of friendliness and professionalism from both the receptionist and stylist creates a negative impression and can deter customers from returning.
In conclusion, while Beverly Hills Salon & Spa has strengths such as a friendly and knowledgeable staff, expertise in eyebrow shaping, and a welcoming owner, there are weaknesses present. Inconsistency in hair services, negative experiences with waxing and keratin treatments, and poor customer service all raise concerns about the quality and professionalism of the salon. Potential customers should consider these factors when deciding whether to visit this salon.
Best TL Reviews
Everyone is friendly and very knowledgeable with confidence I can say you can get your hair done with any person there they are all good at what they do . My eyebrows are always on point .The owner is friendly and welcoming. ????
I did not have a great experience at this salon. I asked for highlights and instead half of my hair was dyed "blonde" & nothing was done to the top. I have dyed my hair with the stylist Manny in the past and is why I asked to switch to David before finding another salon. Both stylist basically did whatever they wanted. Attached are photos of how I wanted my hair styled- shown to the sytlist David prior to him doing my hair and a photo of the work done by David. After 3 hours in the salon i shouldnt have left the salon with orange hair.
David got unprofessional the next day swinging his hand everywhere hitting mine too. Not coming back
*BEWARE* AVOID THIS SALON FOR WAXING. THEY RIPPED MY LYBIA SKIN OFF FROM BIKINI WAX.
I have my 'go to person' who does bikini wax for years in Forest Hills. But, my waxing lady was not available on Tuesday, 9/12. So, I gave it a try this Salon since I was around in Kew Gardens. It turned out the biggest mistake I've ever made. Long story to short, I felt pinching my skin really hard while she was waxing my right side. I told her that it was hurt. She made it sound like it was not a big deal. A little bit of blood.
After everything was done, I wanted to wash my hands. Somehow, this woman who just did waxing followed me and gave me a towel. She was trying to say that the towel is very soft material. She wanted me to soak it in cold water and wipe down my girly part. I felt something suspicious from there. I refused to do so.
When I got back home, I rinsed myself with water. It was burning hot stinging. Excruciating pain. A few minutes later, I went back to the salon and complain with my colleague as a witness. The woman said, it was not her problem. It was because I have a sensitive skin. She even saw the proof of the pictures. In the end, she talked to the "BOSS" on the phone, gave me a refund which was $45. (She kept her tip.No apologetic. Greedy) She asked me if I can send her my PRIVATE AREA PICTURES to her phone number. Are you kidding me? This salon is total BS.
Let me tell you what happened after all. I had to see a DR. Got charged $45 for seeing a dr. Got my prescription which is antibiotics and ointments for temporarily $47. I had to buy Neosporin as a emergency antibacterial ointment right after what happened for $11. I couldn't even go to work that day. I was very scared of infection. I work for Airlines. I didn't want to get sick while I was away. I checked later that day. Basically, she ripped my bottom lybia skin off when she pulled off wax. IT WAS A OPEN WOUND. YOU CAN SEE INSIDE SKIN TISSUE LIKE A MEAT UNDER THE SKIN. I don't know if she is licensed technician. Or if they used cheap wax. Or this salon hired anybody. Because I've been this salon for eyebrows for many years and seen other girls in and out. PLEASE AVOID THIS SALON. I am still healing. I am watching it how it goes.
I had a Keratin treatment done. Long story short, I was charged and had to pay for a treatment that was more of a Blowout than an actual Keratin treatment. The secretary booked me without realizing this, and the hair stylist charged me almost $200 for my chin length hair. The real disappointment for me was the quality or lack thereof that my hair condition was in - it was WORST than before. NO shine, not smooth, dry like straw, and felt over processed. The manager/boss gave me some bs excuse about having changed the Keratin Treatment from the one they had before.
JUST do NOT go HERE! This place is anything but Beverly Hills quality, you just pay for cheap products. Not quality.
Wow! I was not ready for the rudeness, attitudes and lack of customer service I experienced here! I should have walked out at the very first encounter where I was treated like I was a burden from the lady at the counter! No smiles, no hellos - just looked at me like "what the hell do u want?" then the guy who cut my hair was behaving like he's doing me a favor the whole time. He couldn't even understand what I wanted and it was so simple! I paid by Venmo and nicely asked him to check if he received it since I was new to Venmo but he acted like he's annoyed. There was no "bye, have a nice day!" and I was nice the entire time and even left a tip!! NEVER AGAIN.. and no wonder the place was empty.
This was my first visit at NBH - Awesome service! Professional and very welcoming place! Carlos gave me the haircut - long layers and took all damaged hair out without making the hair length short. Carlos did a great job! Definitely recommend him. Also recommend this place for maintaining cleanliness (a big plus!).
The staff at Beverly Hills salon is by far the best. My whole family goes their and they make you feel like your apart of their family. Noor the owner is so sweet and never forgets a face. Since David has started doing my hair there’s never been an ounce of disappointment or regret he really does have magical hands! Pedro also does great hairstyles! My number one go to place for my hair and the only team I trust????
It was a wonderful experience! They treated me like a king
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