Quick Facts About Bonjour Nails And Spa
Bonjour Nails And Spa is a nail salon that has received a mix of positive and negative feedback from customers. In order to provide a comprehensive analysis of the strengths and weaknesses of the establishment, the comments provided will be broken down and analyzed.
Starting with the strengths, it is clear that some customers have had positive experiences with certain nail technicians. Jenny and Alayna are specifically mentioned as being highly skilled and talented individuals. Jenny is praised for her expertise in dip powder nails, while Alayna is commended for her nail designs and pedicures. This suggests that the salon has competent staff members who are capable of delivering satisfactory services to their clients. Additionally, it is worth noting that the salon is described as being "amazing with kiddos," indicating that they are able to cater to younger clientele as well.
Moving on to the weaknesses, several negative comments stand out. One recurring issue is the quality of the nail services provided. Complaints range from gel nails lifting and turning brown after only a few days to broken nails and thin nail enhancements. These instances suggest that the staff may not consistently deliver high-quality work and that the longevity of the nail services may be questionable. Furthermore, the pricing of the services is also mentioned as a weakness. Multiple customers express their dissatisfaction with the high cost of the services, especially considering the subpar results they experienced. This suggests that the salon may not provide good value for the money spent.
Another weakness mentioned by customers is the lack of cleanliness and sanitary practices at the salon. One customer complains about the reuse of brushes and utensils on multiple clients, as well as the use of nail drill bits without proper cleaning between clients. These practices raise concerns about the salon's commitment to maintaining proper hygiene standards and ensuring the safety of their customers. Additionally, another customer reports getting an infection after receiving a pedicure at the salon, which further raises questions about the salon's hygiene practices.
Another significant weakness highlighted in the comments is the poor customer service experienced by some customers. Complaints include staff members being rude, using their cellphones during appointments, and providing incorrect information or misleading wait times. One customer even mentions an incident where an item was misplaced at the salon and despite attempting to retrieve it, they were unable to contact anyone and were left without a resolution. These instances suggest a lack of professionalism and a disregard for customer satisfaction.
In conclusion, Bonjour Nails And Spa has both strengths and weaknesses. On the positive side, some customers have had positive experiences with specific staff members who are praised for their skills in specific nail services. Additionally, the salon is described as being great with children. However, the weaknesses include inconsistent quality of services, high pricing with subpar results, unsanitary practices, and poor customer service. These negative aspects should be carefully considered by potential customers before choosing to visit Bonjour Nails And Spa. It is important to note that these comments represent the experiences of specific individuals and may not be reflective of every customer's experience at the salon.
Best TL Reviews
I spent a lot of money for gel nails. The cost of gel is expensive there and they did a terrible job. We got them done Friday and by Sunday they were lifting, where she buffed over the gel turned brown. By Wednesday I needed a new manicure! Spent a lot for them to be ruined. I don't have a physical job for them to them not last at all.
Not happy just spent over $250 for 2 peds and full sets now my new set has2 broken nails Helen was very nice she did powder with my glitter I purchased added in but she used little product so my nails are too thin. Very unhappy only 1 week since my nails were done Too much money to not be done right
Jenny (the owner) and Alayna are our faves!!!!!
Jenny does the absolute BEST dip powder nails I've EVER had!
Alayna SLAYS those nail designs....and her pedis....OMG!!!! THE BEST!!! I HIGHLY RECOMMEND Bonjour nails!!!! They're also AMAZING with kiddos for sure!!!!!
I wouldn’t recommend this nail salon at all. They tell you the wrong times when you are waiting, some of the staff is horribly rude. They talk on their cellphones while doing your nails and use their phone most of the time making you stay there much longer. The reason I am writing this though is because they are completely unsanitary. They reuse brushes and every single utensil on multiple clients. They use nail drill bits on multiple clients, sometimes they will cut my cuticles with the bits and make me bleed which is understandable but then they use the same bit without cleaning it. Just letting you all know.
Got a pedicure here and the woman was trying to get an ingrown toenail. It started bleeding and the woman cleaned it up but the next day it started getting swollen and red. Turns out I got an infection. Cost me 50$ at urgent care.
A little pricey BUT I highly recommend Alyssa! She's awesome! Very detail oriented. Forget about gel and start getting Dip!!! Life changing. ???????? My natural nails because I started getting Dip!
Got 2 balances done here. First was better than the set I originally got from another service, but still was bad enough for the nail tech to say “I don’t know how they could mess up your nails so bad.” And had to have my nails removed and a full set put on. I accidentally misplaced an item of mine there and didn’t realize it until 7:25 on Saturday. I called to see if it was there and if I could pick it up in 25-30 minutes. Got here in 25 minutes. No one’s here. I keep calling and no one answers. Tomorrow is Easter and I have to go to work on Monday morning so I don’t even know when I can come pick it up. Over all just poor customer service even if a technician is good at their craft.
Customer service was not great the receptionist kept walking away going to sit down never did get my questions answer i was interested in a French manicure she put the color chart on the counter and told me to pick out the color I want and went back and sat down I left out and went to California nails around the corner.????
Bonjour Nails And Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Amenities
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Restroom
Planning
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Appointments recommended
Payments
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Debit cards
Today
Opening Hours
| Monday | 11:00 AM - 07:30 PM |
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| Tuesday | 11:00 AM - 07:30 PM |
| Wednesday | 11:00 AM - 07:30 PM |
| Thursday | 11:00 AM - 07:30 PM |
| Friday | 11:00 AM - 07:30 PM |
| Saturday | 11:00 AM - 07:30 PM |
| Sunday | 11:00 AM - 06:00 PM |
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