Shaw's Salon & Spa

+1 208-312-8413

121 E 13th St, Burley, ID 83318 United States of America

Open Today: Closed

Quick Facts About Shaw's Salon & Spa

Shaw's Salon & Spa has received mostly positive comments from customers, highlighting various strengths of the place. These strengths include excellent results, a fun and uplifting atmosphere, reasonable pricing, friendly staff, and talented and passionate hairstylists. However, there are also a few negative comments that point out weaknesses, such as poor customer service and accountability issues.

One of the notable strengths of Shaw's Salon & Spa is the consistently excellent results mentioned by several customers. One individual stated that their undercut trim and normal trim turned out amazing, and they were very satisfied with the stylist's work. Another customer mentioned that Michael, one of the stylists, did their hair exactly as they wanted and ensured their comfort throughout the process. These comments suggest that the salon has skilled and attentive hairstylists who can deliver the desired results.

The atmosphere of Shaw's Salon & Spa is another strength mentioned by customers. Many customers described the inside as beautiful and the overall atmosphere as calming. One person felt welcomed as soon as they walked in, which helped ease their nervousness about trying a new salon. The ability to create a calming and welcoming environment is a valuable strength for a salon and spa, as it contributes to the overall experience and customer satisfaction.

Affordable pricing is another strength mentioned by a customer. They expressed their happiness with the pricing, which suggests that Shaw's Salon & Spa offers competitive rates compared to other salons in the area. Reasonable pricing can attract customers who are looking for quality services without breaking the bank.

The friendly and welcoming staff is repeatedly mentioned as a strength of Shaw's Salon & Spa. Customers appreciate being treated like friends and feeling at home in the salon. This creates a positive and comfortable experience for customers, making them more likely to return in the future. The staff's ability to make customers feel at ease and build meaningful connections adds value to the services provided by the salon.

Several comments also highlight the skills and talent of specific stylists at Shaw's Salon & Spa. Michael, Sabrina, and Whitney were all mentioned as talented stylists who left customers satisfied with their hair and nails. These individual recommendations can help attract new customers who are looking for quality service providers.

Unfortunately, there are also a few negative comments that highlight some weaknesses of Shaw's Salon & Spa. One customer had a negative experience where their wife's hair was ruined, and the stylist refused to take accountability for the mistake. This lack of accountability and customer service reflects poorly on the salon. Issues like this can lead to a loss of trust and negative word-of-mouth.

In conclusion, Shaw's Salon & Spa has several strengths that make it an appealing choice for customers. These strengths include excellent results, a calming atmosphere, reasonable pricing, friendly staff, and talented stylists. However, there are also weaknesses in terms of customer service and accountability, as highlighted by negative comments. To maintain a positive reputation and grow its customer base, Shaw's Salon & Spa should address these weaknesses and strive to consistently provide excellent service to all customers.

Best TL Reviews

I went here to get my undercut trimmed up and a normal trim and it's amazing. I'm so happy with the results and we were both on the same page. The stylist was so fun and uplifting, the pricing was awesome. The inside was beautiful, the atmosphere was so calming. I'm definitely coming back in the future and recommending this place to others.

Matthew charged my wife $200 and ruined her hair. She wanted the silver and ended up with orange. When we called, he blamed it on the shower water, the shampoo (which he recommended), and everything else but would not take accountability. Definitely do not recommend.

Today was my first time going to Shaws Salon. I was super nervous going somewhere new, but right when I walked in, I felt welcomed. After today, this salon will be my go-to salon. The staff was extremely friendly and made me feel super welcome, comfortable and at home. They made me feel like we have known each other for years when we really haven’t. Michael did my hair and made sure it was exactly what I wanted and made sure I was comfortable. This salon was nothing short of amazing!

Michael is absolutely amazing!! His passion for hair definitely shows in his work!! I would recommend anyone to go to him. He reshaped my brows and they look amazing!!

I moved to Burley trying to find a new Barber. Matthew does a great job! If you are looking for a great haircut I would suggest going to him.

Whitney was GREAT! She fixed my NOT so desirable nails and made them Purdy again ❤

I love going here!! The setting is comfy, they make you feel like you've been friends forever, and sabrina and Michael are amazing stylists!! Never disappointed when I leave there!!!

Sabrina is awesome and she has always made sure I leave happy and satisfied with my hair. Trena is an awesome masseuse and I would definitely recommend her to anyone.