Quick Facts About U Nail Spa
U Nail Spa appears to have a mix of strengths and weaknesses based on the comments provided. It is important to note that these comments are subjective and represent individual experiences. However, they can still provide valuable insights into the salon's strengths and weaknesses.
One strength of U Nail Spa is the level of attention and care they provide to their customers. One comment mentions that they take the time to do the nails beautifully and have never been dissatisfied. This suggests that the salon values customer satisfaction and puts effort into ensuring that nails are done to the customer's liking. Additionally, another comment highlights the precision and focus of one of the staff members, indicating a high level of skill and professionalism.
Another strength is the variety of services they offer at reasonable prices. Multiple comments mention the reasonable pricing and the inclusion of additional treatments such as shoulder massages and paraffin wax. This suggests that U Nail Spa offers a comprehensive range of services that cater to different preferences and needs, making it appealing to customers.
Cleanliness is also mentioned as a strength of U Nail Spa. One comment states that the salon is super clean and bright, indicating that they prioritize hygiene and maintain a pleasant environment for customers. This is an important factor for many individuals when choosing a nail salon.
Despite these strengths, there are several weaknesses that are worth considering. One common issue mentioned is the longevity of the nail treatments. Comments state that nails chipped and fell off within a short time, even after paying a significant amount. This indicates that there may be issues with the durability and quality of the nail products used or the application technique. Inconsistent results and dissatisfaction with the outcomes can lead to customers seeking alternative nail salons.
There are also complaints about poor communication and customer service. Some comments mention instances where the staff did not listen to the customer's requests or rushed through the service. This can lead to frustration and disappointment. Additionally, one comment highlights a rude and irritated front desk staff member, which can create a negative overall experience for customers.
Hygiene practices are also a concern based on one comment. The mention of tools being placed on the floor during pedicures raises questions about the salon's adherence to sanitary practices. This can be a turn-off for customers who prioritize cleanliness and may prompt them to seek alternative options.
Furthermore, there is a specific complaint about the salon staff using their own long nails to grip and paint customer's fingers and toes, which is mentioned as painful. This suggests that the staff's personal grooming habits may negatively impact the customer's experience and comfort during the service.
Overall, U Nail Spa has strengths in the areas of attention to detail, reasonable pricing, and cleanliness. However, there are weaknesses related to the durability of the nail treatments, communication and customer service, and hygiene practices. These weaknesses can potentially drive customers away and prompt them to explore other nail salons in the area.
Best TL Reviews
Edit: these nails started chipping after 1 day. I was absolutely devastated having chipped nails for my best friends wedding that happened 1 day after I got my nails done. My 10 year old daughter received the SAME gel manicure at FULL PRICE and they were completely fallen off by day 4. I know a child’s nails is not going to stay as long as mine but I paid $100 with tips only to have them chip and fall off within days. I’m on the hunt for a new nail salon again
This place is unlike any other I’ve tried around town. They really take the time to do your nails beautifully and I’ve never been dissatisfied. The amount of time they spend on the customer is refreshing. This new nail color is by far the most beautiful color I’ve had my nails before! They used magnets to shift the glitter ✨
Jenny did a great job! My daughter showed her a photo off of her phone, and Jenny duplicated it perfectly! Very precise and focused while working. The shoulder massage is a nice touch…my daughter said it was the best part! Reasonable pricing and clean. Definitely would recommend.
I showed them what I wanted and they did the complete opposite. I told her I wanted acrylics and she didn’t do them. After I stated to
her that I wanted acrylics she proceeded to do what she was doing and just pushed me off. Very over priced and I would not recommend going there. She also cut my cuticles and was very harsh with the massaging and cleaning my nails.
I absolutely love U Nail. Yuki is the best! Their Dip manicures and herbal pedicure are so relaxing. Great environment. Super clean and bright.
Not great from the start. No one believed me that my nails were real. Sanded my nails down so far they went through one and broke it. Cut two of my cuticles, I was bleeding and appeared to just ignore it until the end. Was rough with the cuts so they kept reopening. If they nails came out better I would give two stars but I’m not even happy with them.
The entire staff was putting tools on the floor during pedicures, not sanitary. The service was okay and I enjoyed my pedicure. However, the man at the front desk was very rude and irritated when I showed up. We had an appointment but there was a miscommunication on the services requested and he seemed very annoyed. It was very uncomfortable and unprofessional. There is many other nail salons in Enfield, I suggest going to one that is cleaner and friendlier.
I used to love it here. But everyone uses their own fingernails to grip onto and paint your toes/fingers. So they keep a couple SUPER long fingernails on their own hands and it HURTS ???? UNails, I love you guys but please understand that your long nails are PAINFUL when you dig them into our skin on our toes and hands .
Moved to windsor locks and had a hard time finding a new nail salon. A friend recommended this place and she wasn't wrong, friendly staff that did an amazing job! Gel manicure and it included a paraffin wax and a massage for 35 dollars. Had a gentleman do my nails and he payed attention to detail it was amazing and will be returning again.
U Nail Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:30 AM - 07:30 PM |
|---|---|
| Tuesday | 09:30 AM - 07:30 PM |
| Wednesday | 09:30 AM - 07:30 PM |
| Thursday | 09:30 AM - 07:30 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:30 AM - 07:30 PM |
| Sunday | 10:00 AM - 05:30 PM |
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