Quick Facts About Nail Experts
Nail Experts, a nail salon in Santa Fe, has received both positive and negative feedback from customers. In order to evaluate the strengths and weaknesses of the salon, we will analyze the comments provided.
One of the major strengths of Nail Experts is their professional and creative team. A loyal customer who has been going to the salon for over 10 years praises the team as the best in Santa Fe and commends their excellent service. This indicates that the salon has built a strong reputation and has a skilled and talented staff.
Another strength of Nail Experts is their friendly and professional staff. A customer who needed pedicures for sandals they made in a workshop had a positive experience with the staff, describing them as friendly and professional. The customer also mentions that their "hoofs" were transformed into feet, indicating that the staff provided quality service, even for challenging cases.
Nail Experts also prioritize cleanliness and sanitation, which is especially important during the COVID-19 pandemic. A customer mentions that the salon is clean and has a low noise level. They also appreciate the soft touch provided for those with tender feet. Furthermore, another customer highlights the salon's strict sanitizing protocols, including taking temperatures, using hand sanitizer, and cleaning everything after each client. These practices ensure the safety and well-being of both customers and staff.
However, there are also weaknesses identified by customers that need to be addressed. One customer expresses disappointment with their acrylic nails, stating that the paint job was terrible and looked like a 5-year-old had done it. They also criticize the nail technician's lack of care and attention to detail. This negative experience suggests that there may be inconsistencies in the quality of service provided by the salon.
Another customer shares a similar experience with their gel manicure, stating that the nail polish had bubbles and was uneven. They also mention that their nails chipped within a few days. This reflects a lack of attention to detail and suggests that the salon may not prioritize the longevity and durability of their nail services.
One customer mentions that Nail Experts charges a higher price compared to other nail salons. However, they believe that the quality of work justifies the higher cost. This suggests that while Nail Experts may provide excellent service, it may not be the most affordable option for everyone.
In conclusion, Nail Experts has several strengths, including a professional and creative team, friendly staff, and a focus on cleanliness and sanitation. They have built a strong reputation and prioritize the well-being of their customers. However, there are weaknesses identified by customers, including inconsistencies in the quality of service and issues with durability. These weaknesses need to be addressed in order to maintain customer satisfaction and improve the overall experience at Nail Experts.
Best TL Reviews
I have been going to Nail Experts for over 10 years. Their team is the best in Santa Fe. Professional and creative... excellent service! I won't go anywhere else. ????
NEVER BEEN SO DISAPPOINTED!!! One of the most awful nail salons I ever been too. This is literally THE WORST place to go to get acrylics, I wanted simple coffin French tips and the paint job is beyond terrible. My nephew probably could have done a better job at painting these, looks like a 5yr old did them. Not to mention how awful the nail tech was that I got didn’t seem to care about how my nails looked just wanted to get them done, kept looking at the clock and mentioning how quick he was going. Don’t recommend coming here to get your nails done at all!! Save your money!
We needed pedis to show off our sandals we made in workshop. The staff was friendly and professional. Did excellent job especially since my hoofs had been walking for days. They transformed back to feet. Definitely, recommend for reviving your tootsies.
The guy who did my nails was nice & seemingly did a good job on my gel mani until I left and noticed most of the nail polish had bubbles & was uneven. The next day most of my nails chipped and by day 3 every nail chipped. It hasn’t even been a week yet and all my nails look trashed.
Clean facility with low noise level and very soft touch for those of us with tender feet!
Highly recommend Nail Experts! Winter hours differ, and I recommend scheduling appointments, to assist their sanitizing protocol.????????
It costs a little bit more to get my nails done here and it is absolutely worth it! They do great work and are one of the only places that actually honors appointments and doesn't make me wait for an hour while they take walk-ins. They took my temperature and made me use hand sanitizer upon arrival. They have taken out half of the chairs and put up dividers everywhere. I also saw them cleaning everything after each client. I felt safe with all of their practices.
Very clean, people were friendly. Mac did an awesome job. It was very relaxing. Wish I could give more stars
Although most Salons in Santa Fe opened 2 weeks earlier than Nail Experts once restrictions were lifted, Nail Experts waited 2 weeks and made sure they had all precautions and extra protocol in place. Upon arriving for my pedicure and manicure, the owner took my temperature and administered hand sanitizer before I entered the salon. The salon was spotless. Extra care was taken with not only the hard plastic shields between the technician and client, but ceiling to floor plastic dividers between each station. Each chair was covered completely with plastic covers which could be wiped down sanitized. Each time a client was finished the station was thoroughly cleaned. I also noticed each time a client left the bathroom, it was sanitized and wiped down. I have been a customer for several years and even before Covid they have always been conscientious and sanitary. After 4 months without a professional pedicure or manicure, I couldn't wait to have both. I could have gone to another salon, but because of their professionalism and expertise, I waited until they opened. I would recommend this Salon without reservation!
Nail Experts Info
Amenities
Accessibility
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Wheelchair accessible parking lot
Amenities
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Gender-neutral restroom
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Restroom
Today
Opening Hours
| Monday | 09:00 AM - 06:00 PM |
|---|---|
| Tuesday | 09:00 AM - 06:00 PM |
| Wednesday | 09:00 AM - 06:00 PM |
| Thursday | 09:00 AM - 06:00 PM |
| Friday | 09:00 AM - 06:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | Closed |
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Location
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