Quick Facts About Magic One Nails
Magic One Nails has a mix of positive and negative comments, which provide insights into the strengths and weaknesses of the place. In order to analyze these comments, we will categorize them into four main aspects: customer service, skill and quality of work, atmosphere and ambiance, and professionalism and conduct.
1. Customer Service:
The comments regarding customer service are mostly positive. Customers praised the owner for being nice, gentle, and taking their time with the service. They appreciated being made to feel comfortable and welcomed, and enjoyed the conversations they had during their time at the salon. These comments indicate that Magic One Nails excels in providing personalized attention to customers and creating a friendly, engaging atmosphere.
2. Skill and Quality of Work:
The majority of comments speak highly about the skill and quality of work at Magic One Nails. Customers mentioned that their nails turned out amazing and beautiful, and some of them even highlighted their loyalty to the place due to the consistently good work they received. This suggests that the salon has skilled technicians who can meet customers' expectations and deliver satisfactory results.
3. Atmosphere and Ambiance:
The comments generally reflect a positive experience in terms of the atmosphere and ambiance at Magic One Nails. Customers mentioned feeling welcomed, relaxed, and even falling asleep during their appointments. This indicates that the salon creates a pleasant and comfortable environment for customers, enhancing their overall experience.
4. Professionalism and Conduct:
However, a few comments expose some concerning weaknesses related to professionalism and conduct exhibited by the owner. One customer witnessed the owner yelling at a woman for being unsure about the color she wanted, which resulted in a terrible experience. Another comment mentions the owner's arrogance, rudeness, and controlling nature, and how it led to a customer switching to a different salon. Additionally, a highly alarming comment highlights an incident where the owner acted disrespectfully, condescendingly, and even assaulted a customer in an attempt to prevent them from leaving without paying. This incident violated the customer's rights and led to involvement with the police. These concerning incidents indicate a lack of professionalism and abusive behavior by the owner, which pose serious weaknesses for Magic One Nails.
Based on the analysis of the comments, Magic One Nails has some notable strengths, such as excellent customer service, skillful and high-quality work, and a welcoming and relaxing atmosphere. However, these strengths are overshadowed by significant weaknesses relating to the owner's behavior, including yelling at customers, arrogance, and even physical assault. These weaknesses raise serious concerns about the professionalism and safety standards at the salon, and they should be addressed immediately to ensure a positive and safe experience for customers.
Best TL Reviews
The owner was very nice, he did an amazing job. I definitely recommend this place. They don’t rush to get the job done, they take their time. My nails turned out amazing and I am 100% going back her form here on out. He was very gentle, he talked to me the whole time, I really enjoyed my time I spent here. When I went to go pick out the color for my nails, I wasn’t sure that the color looked good but he reinsured me that it did look good. Overall this place is amazing.
I had a wonderful experience today. I was greeted warmly and welcoming. I could have fallen asleep during my pedicure/massage. My nails turned out beautifully. I will definitely be returning. Thank you!
I just was in for a pedicure. I witnessed Kevin the owner yelling at a woman because she was unsure of the color she wanted. She remained polite but he flew off the handle so bad that he even told her she could find someone else literally for no reason. So awful. Even though the rudeness wasn’t toward me, what I witnessed was terrible and I will never ever go back.
Kevin always did a good job if you can get past his arrogance rudeness and controlling nature. He had two years of my committed business until I reached my limit. I will not stand for someone yelling at me because I took 3 weeks to get in to see him. I now go to expert nails and love them. Staff is polite and my nails look amazing.
Magic One Nail shop provided me nail services when I went to pay they said they did not take my credit card. He told me to call my boyfriend to come pay for it and was disrespectful and condescending. I told him I didn’t have a boyfriend; I had a credit card. It was American Express. I was not informed no did it say anywhere that they did not accept this. He told me to just go to the bank like his other customers and I told him I didn’t get paid till the next day, that’s why I had a credit card. He said he was calling the police and locked me in the building and assaulted me when I tried to leave the premises over $78. I was able to escape and called the police. I am a disabled American whose rights were violated. The police agreed to not press charges on me for theft (I wasn't given the chance to steal anything before my safety was put in jeopardy) by not charging the shop owner either. He did not speak English and threatened my safety and wellbeing.
I've came here for ten years, Kevin always does an amazing job on my gel acrylic nails & my pedicures. If he is too booked Linda will always doing an amazing pedicure as well! Quality every time!
The man that runs this place is a complete jerk. I’ve seen him argue with customers, myself included. As he’s doing your nails, he’s sure to tell you how good he is. A lion never has to say that it’s a lion. I canceled my appointment because I wasn’t feeling well and went to get a Covid test. He called me to tell me I should be there and I explained that I had sent a message that I would not be able to make it. When he heard my results were negative he wanted to argue about how I could still come in later that day, even though I was still feeling sick. This man treats his customers like they work for him. I had to hang up on him, he’s absurd. I’ll be shopping for a new place.
They are amazing. He noticed the horrible job i had done somewhere else. I had water trapped under my nails. They did a full set and it came out outstanding. Very happy.
Magic One Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 07:30 PM |
|---|---|
| Tuesday | 10:00 AM - 07:30 PM |
| Wednesday | 10:00 AM - 07:30 PM |
| Thursday | 10:00 AM - 07:30 PM |
| Friday | 10:00 AM - 07:30 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | Closed |
How to go there
Location
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