Quick Facts About Grace Nails
Strengths of Grace Nails Place:
1. Professionalism and organization: The staff at Grace Nails Place are praised for their professionalism and organization. They provide a list of availabilities when an appointment is made and confirm it via text message. They also send reminders, ensuring that customers do not forget their appointments.
2. Clean and vibrant decor: Customers appreciate the clean and vibrant decor at Grace Nails Place. The bright red uniforms of the staff match the interior, making them easily identifiable. The overall layout and elegant wash bowls are also mentioned positively.
3. Affordability and quality service: A customer who has been going to Grace Nails Place for a year mentions that they are affordable and provide quality service. This shows that the salon is able to attract and retain customers with its reasonable prices and satisfactory work.
4. Prompt service: Several customers comment on the quick and efficient service at Grace Nails Place. They mention that they were taken in right away, without having to wait for a long time, even with an appointment. This demonstrates that the salon values its customers' time and aims to provide a timely experience.
5. Attention to instructions and gentle service: Customers appreciate the attention to detail shown by the nail technicians at Grace Nails Place. They mention that their instructions were followed precisely and that the technicians were gentle during the process. This indicates that the salon prioritizes customer satisfaction by ensuring that their preferences are met.
6. Friendly and helpful staff: Multiple customers mention the friendliness and helpfulness of the staff at Grace Nails Place. This creates a welcoming and comfortable ambiance for customers, making them want to return. The communication and unity among the staff members are also highlighted positively.
Weaknesses of Grace Nails Place:
1. Inconsistent quality: One customer mentions that their gel polish started chipping just a few days after getting their nails done, and acrylic chipped off shortly after. This indicates a lack of sufficient knowledge or quality control on nail care, as the nails did not even last two weeks. This inconsistency in quality can lead to customer dissatisfaction and disappointment.
2. Language barrier: The customer who received service from a nail technician who did not speak much English felt that the technician did not really want to do their nails. This language barrier can lead to miscommunication and a lack of understanding of the customer's preferences, potentially resulting in an unsatisfactory experience.
3. Negative customer service experience: One customer mentions a bad customer service experience with a particular lady who was rude, unhelpful, and had an annoyed tone. This kind of negative interaction can leave customers feeling unwelcome and unsatisfied, tarnishing the overall reputation of the salon. It is important for all staff members to consistently provide good customer service to maintain a positive reputation.
Best TL Reviews
I came in as a walk in . The man at the door sitting down was very kind and led me to an available nail tech . The tech didn’t speak much English but her energy towards me felt as if she didn’t really want to do my nails. When she first finished my nails they looked really cute . Not even a few days later the gel Polish on my thumb and pointer finger started chipping . A few days later after that the acrylic chipped off my thumb also . I don’t know if it was her lack of want or insufficient knowledge on proper nail care but these nails didn’t even last me 2 weeks . I’m very disappointed because the reviews all were so good . Will not be going back
I called for an appointment and Grace staff was very professional and provided me a list of availabilities. It was later confirmed via text message and followed up by a reminder. Upon entering the space, I noticed the decor immediately. Everything was so clean yet vibrant. The Staff uniform was bright red that matched the interior so they were easily identified. They were unified and communicated with each other. The Greeter was immediately My appointment time was honored on time. I had friendly service. Although I only spoke a small portion of Spanish but their host was helpful. Music played but was not overwhelming and loud. I love the full service aspect loaded with a vending machine and beautiful furnishings. I loved the elegant wash bowls and overall layout. My mail tech followed instructions precisely and took her time. The ambiance made me also wanted to come back.
Moved to the area a year ago and have been going here since. They are very affordable and provide quality service.
Por lo que más quieran NO SE HAGAN UNA KERATINA EN ESTE LUGAR!!! ocupan materiales de mala calidad que te maltratan tu cabello y aparte la actitud de las tipas de este lugar es LO PEOR en serio no se como pueden ser así se les olvida que sin clientes no comen y cuando haces un reclamo del mal servicio te tratan peor son una basura todas menos la señora mayor que está ahí es bien amable
i LOVED the nails….. my first time here and it was the best experience. i usually have to wait almost an hour at other salons even with an appointment but here they took me right away. She was gentle and they came exactly how i wanted, definitely my new nail spot!!
This small salon is quite the gem of a find, not only were they very accommodating but quick and professional. I loved the young lady who did my Mani she was very gentle and did precisely what I asked. I will definitely be a return customer.
La verdad es única,la atención que brindan es súper exelente mi rinconcito preferido para quedar regia ????
Bad costumer service from one specific lady. Mumbled under breathe while we walked out. had attitude and not willing to be helpful. Rude and annoyed tones. My mother is a nice lady and I’ve come to this location several times before. Everyone has always been very nice and welcoming. Sad to see someone try and ruin the reputation of a nice location. Never have I left this place so unsatisfied. Made my mother and I feel very unwelcome
Place Pictures
Grace Nails Info
Amenities
Health & safety
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Appointment required
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Staff wear masks
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Staff get temperature checks
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Staff required to disinfect surfaces between visits
Accessibility
Amenities
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Gender-neutral restroom
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Restroom
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Wi-Fi
Crowd
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LGBTQ+ friendly
Payments
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Cash-only
Today
Opening Hours
| Monday | 09:30 AM - 06:30 PM |
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| Tuesday | 09:30 AM - 06:30 PM |
| Wednesday | 09:30 AM - 06:30 PM |
| Thursday | 09:30 AM - 06:30 PM |
| Friday | 09:30 AM - 06:30 PM |
| Saturday | 08:00 AM - 06:30 PM |
| Sunday | Closed |
How to go there
Location
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