Quick Facts About Luxx Nails and Spa in Sulphur.
Luxx Nails and Spa in Sulphur has received a mix of positive and negative comments from customers. In order to evaluate the strengths and weaknesses of the nail salon, we will analyze the comments provided.
Strengths:
1. Positive customer experiences: Several comments mention that customers had a great experience at Luxx Nails and Spa. Sandy, in particular, was praised for her stellar job on both toes and manicures. This indicates that some customers are satisfied with the service and the quality of work provided by the staff.
2. Accommodating and friendly staff: Some customers appreciate the accommodating nature of the staff at Luxx Nails and Spa. The fact that customers feel comfortable enough to request specific nail technicians suggests that the staff builds good rapport with their clients.
3. Clean and well-ventilated salon: A customer highlighted the cleanliness and good ventilation of the salon. This indicates that Luxx Nails and Spa prioritizes hygiene and provides a comfortable environment for customers.
4. Use of high-quality products: A customer commended the salon for using high-quality products, particularly for their gel manicures. Using high-quality products can enhance the overall experience and increase customer satisfaction.
Weaknesses:
1. Inconsistent quality of work: Some customers had negative experiences at Luxx Nails and Spa. One customer mentioned that a male nail technician made them bleed during the service and couldn't achieve a smooth nail bed. Another customer showed dissatisfaction with the outcome of their nails, stating that they had nicks, lost half of their natural nails, and ended up with lumpy nails. These experiences suggest a lack of consistency in the quality of work provided.
2. Limited options and high pricing: One customer expressed disappointment with the limited options provided by the salon and found their pricing to be ridiculous. Additionally, they mentioned that the pricing for shellac was almost double. This suggests that Luxx Nails and Spa may not offer a wide range of choices to suit customer preferences and may have higher prices compared to other options in the area.
3. Inexperienced or unskilled technicians: Another customer mentioned that the nail technician who worked on their feet appeared to be inexperienced and unaware of what they were doing. This lack of skill and knowledge can greatly impact the quality of the service and the final outcome, leading to customer dissatisfaction and potential harm.
Overall, Luxx Nails and Spa in Sulphur appears to have a mix of positive and negative attributes. While some customers have had positive experiences with certain staff members and praised the cleanliness and use of high-quality products, others have faced issues with inconsistent quality of work, limited options, high pricing, and inexperienced technicians. These weaknesses can negatively impact the overall customer experience and may deter repeat business.
Best TL Reviews
First time here and it was absolutely amazing! Sandy did such and amazing job on my toes and manicure I love them so much best nails yet
I simply wanted a pedicure/shellac and to clean my cuticles, and the nail tech (male) made me bleed three times. Not just that he couldn’t get my nail bed smooth and he said it was because my natural nail isn’t smooth. Long story short, my shellac came out clumpy and was not worth paying for! Will NOT be a returning client.
First trying this place and last. I showed 2 pictures of what i wanted. She said not exactly. Ok . I picked my colors. I wont go into every detail but i have 3 really good nicks and lost half my natural long nails for tips and lumpy nails. My friends had some good and bad experiences too.
First 2 pictures are my nails afterwards, 3 picture was the example
Loved my nails got exactly what I asked by sandy
I been going since they open never had an issue. They are always accommodating
Little to no wait at all my visits even though they are always busy. Minnie is my request every time. She’s so sweet and does an excellent job - always makes certain that you are happy with each step of the process.
This nail salon is a hidden gem! The staff is friendly and welcoming, and they use high-quality products to ensure that customers get the best results. I recently tried their gel manicure and it lasted for weeks without chipping. I would highly recommend this salon to anyone looking for a great nail experience.
This place was great. It has good ventilation so you don't feel overwhelmed with chemical smell and is very clean. I very much enjoyed my pedicure. It was relaxing and felt great. I will definitely be coming back to the establishment.
I wouldn't say I hate it but I wouldn't come here again. Their pricing is ridiculous for the very limited options they give you. Also almost double their pricing for shellac... Seriously? ???? I'll pass. Lesson learned. The guy that did my feet he will not touch them. I don't know if he was new or what but he had no clue what he was doing. I had to stop him before it got worse. One of my toes barely have a toenail where he took the drill and dug it so hard.
Place Pictures
Luxx Nails and Spa in Sulphur. Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
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