Long Nails & Associates LLC

+1 803-276-0957

1807 Wilson Rd, Newberry, SC 29108 United States of America

Open Today: -

Quick Facts About Long Nails & Associates LLC

Long Nails & Associates LLC has a number of strengths and weaknesses based on the comments provided.

One strength mentioned in the comments is that the nail technicians at Long Nails & Associates LLC are skilled and capable of providing good manicures and pedicures. One customer mentions that their French tip manicure lasted for 2-3 weeks, indicating that the quality of the service is generally good. Another customer mentions that their feet were in rough condition but the technician was able to make them look like new. This indicates that the technicians are skilled in addressing specific customer needs and concerns.

Another strength mentioned is the friendly and considerate customer service provided by one of the technicians, Kevin. This customer appreciated that Kevin listened to their issues and provided a satisfactory service. This suggests that the salon values good customer service and tries to create a positive experience for customers.

However, there are also several weaknesses highlighted in the comments. One major weakness is the poor durability of the nail services. One customer mentions that their French tip manicure started to peel off just a few days after getting it done, while another customer experienced lifting of nails shortly after getting a gel full set. These comments suggest that the longevity and durability of the nail services at Long Nails & Associates LLC may be inconsistent and unreliable.

Another weakness mentioned is the lack of attention and care given to customers during their appointments. One customer felt rushed throughout their pedicure service and did not receive the level of attention and care they expected. This indicates a lack of thoroughness and attention to detail during the service, which can be frustrating for customers.

The comments also mention issues with wait times and availability of technicians. One customer mentions that there was only one technician doing nails, causing a delay for other customers. Another customer felt disregarded and overlooked when they were waiting for a nail repair, suggesting a lack of organization and prioritization of customer needs.

Another weakness highlighted is the poor customer service and attitude of one of the staff members. One customer mentions encountering a staff member with a nasty attitude who stated that they didn't care if the customer did not return. This indicates unprofessional behavior and a lack of customer-centric approach, which can severely impact the reputation and success of the business.

In conclusion, Long Nails & Associates LLC has some strengths in terms of skilled technicians and friendly customer service. However, there are a number of weaknesses in the durability of their services, lack of attention and care during appointments, issues with wait times and availability of technicians, and poor customer service and attitude. These weaknesses need to be addressed in order for the salon to improve and provide a more satisfactory experience for their customers.

Best TL Reviews

I had went in Friday June 24, 2022 to get French tip manicure done. Today is now the following Monday. And they are starting to peel off. By all means I paid $40. But the last nail salon I went to cost me, $45 and I had them on for 2-3 weeks. I wouldn’t recommend Long Nails. Better safe to find someone better and wait longer then to get your nails done here.

I went in for the first time a couple of weeks ago. The guy Kevin was very nice and considerate and listened to the issues I was having with my nails. 3 weeks later they still look pretty good other than you can see where my nails have grown out. I will be using this nail salon from now on.

Spent $105 on a gel full set and gel pedi. 3 days later 5 nails were lifting! I went back to get a new set and 6 days later 3 nails started lifting! I will not be going back!

Only one person doing nails. One person getting a Pedicure and then 3 waiting for nail service. I only needed a nail repair... one nail. The man doing the lady.. could care less that I had sat there for 20 minutes. When I asked was anyone else doing nails he said one more. But I never seen anyone. I told him, I was taking my name off the list.. he said okay. If you are not prepared to service clients on Sundays then remain closed. If you only take appointments then PLEASE ADVERTISE that.. bad business.. small town.. poor business etiquette

I never go back there. They mess up my nail.

They did a great job on my feet. I was the only male in there and they made me feel right at home. My feet were rough but she took her time and got them looking like new lol i didn't even wanna put my shoes back on. Great Great place i will be going back on a regular.

Service was rushed to accommodate new customers coming in. From the start to finish, felt like an inconvenience. Mom and myself got pedicures and left wondering what happened. Basically got a basic nail trim and foot wash. No lotion, no hot towel, no attention to cuticles, no attention to dead skin/rough spots. Everyone has a bad day, I’m guessing I came in on theirs.

Yesss of today!!! I'll neve go back to them very nasty attitude he told me he didn't care if I don't come back. Very bad customer service!! Need

to be put outta business. ❌❌❌❌❌❌❌❌❌❌❌❌