Quick Facts About L L Nails
L L Nails place has received a mix of positive and negative comments, which provide insights into its strengths and weaknesses. In order to analyze these comments, it is important to look at the recurring themes and sentiments expressed by the customers.
One major strength of L L Nails place is the change in management that has resulted in a significant improvement in the quality of service. Customers have pointed out that the previous negative reviews should not be considered as the place is now under new management and has shown great improvement. This demonstrates the ability of the new management to rectify past issues and provide a better customer experience. This change in management is also reflected in the positive comments about the owner, Louann, who is described as organized and knowledgeable about the business. The fact that Louann has been doing a customer's nails for 16 years speaks to her experience and expertise in the field.
The skill and professionalism of the nail technicians is another strength of L L Nails place. Multiple customers have praised specific nail technicians, such as Lee and Nina, for doing a fabulous job and going above and beyond to ensure customer satisfaction. Customers appreciate the attention to detail, such as cleaning around the cuticles, which they have not experienced in other nail salons. These positive experiences with the nail technicians create a sense of trust and loyalty among customers, as evidenced by their intention to return and recommend the salon to others.
The cleanliness and appearance of the salon is another strength mentioned by customers. The fact that the shop is described as beautiful, new, and clean indicates that the management prioritizes the hygiene and aesthetics of the salon. This is important in creating a pleasant and comfortable atmosphere for customers.
Another strength of L L Nails place is its dedication to customer service. Customers have highlighted the friendliness and personability of the staff, such as the salon receptionist Ellie. This positive interaction with the staff contributes to a positive overall experience and makes customers feel valued and appreciated.
Despite these strengths, there are some weaknesses that have been mentioned. One customer expressed disappointment with the quality of their nails, stating that they were cut crookedly, had gunk under the nails, sharp edges, and incomplete polish coverage. This negative experience highlights the need for consistency and attention to detail among all the nail technicians. Additionally, the customer mentioned that the salon refused to add nails to correct the issues, which may indicate a lack of willingness to rectify mistakes or accommodate customer requests.
Another weakness that could be addressed is the lack of music and drink options. A customer mentioned that having today's hits music and offering mimosas would enhance the experience. This feedback suggests that the salon could improve the ambiance by playing popular music and providing complimentary drinks or refreshments, as seen in some other nail salons.
In conclusion, L L Nails place has shown significant improvement under new management, with customers praising the skill and professionalism of the nail technicians, the cleanliness of the salon, and the dedication to customer service. However, there are areas for improvement, such as consistency in the quality of nails and the inclusion of music and refreshments to enhance the overall experience. Overall, the positive reviews and customer loyalty to the salon indicate that L L Nails place is making positive strides and has the potential to continue growing and satisfying its customers.
Best TL Reviews
Don’t judge the wawa coffee (it’s good coffee!!) also don’t judge this place for its bad reviews from prior years. I took a chance and was not disappointed! THEY ARE UNDER NEW MANAGEMENT. The gentleman that did my nails was Lee and he did a fabulous job. I’m going back for a pedicure next week. Only thing they could do for a better experience is have some todays hits music on and offer mimosas ???????????? haha but regardless of no mimosa I am very happy with my nails. They look wonderful and they are EXACTLY what I asked for. I’ll be sending friends, family AND neighbors here. 10/10 found my new nail spot.
I’ve known the owner for many years she’s always done an excellent job with my pedicure and acrylic nails. Now she has her own shop and she deserves it very kind and hard working and kind. Great place to go for all your nail needs and great place to bring kids and friends. The shop is beautiful everything is new and clean. I don’t go anywhere else!!! Definitely I recommend everyone to come in and get beautified by this amazing team of nail techs!!!
I was so excited when I heard Loann was going to be managing and opening her own nail salon. Loann always does such an amazing job! She has done my mom and I’s nails for years !
The new owner Louann is amazing!!! She is very organized an knows the business.She has been doing my nails for 16 years.I won’t go anywhere eles
My sister and I came in for the first time and are not impressed. Mine were decent but hers were cut crookedly, gunk under nails, sharp edges catching on things, polish was not fully covering nails. Refused to add nails for the mess she made clearly dipped polish. 1/8/23
Luann the new owner of LL Nails &Spa did an awesome job today. I had a full leg wax, eyebrow, lip & chin waxing, deluxe pedicure, and dip powder manicure. Now I am ready to go on my ocean cruise. CHECK THIS PLACE OUT. CHECK OUT the picture of my manicure.
I have been going here for a few months and keep forgetting to post my review. Nina and her son are by far amazing at their job and very personable as well. Ellie, the salon receptionist, is amazing as well! I’m very pleased with my nails and I recommend them 100%. Nina goes above and beyond to make sure I am happy every single time.
Nina did an amazing job. She cut and cleaned around my cuticles Noone has ever done that extensive of a job for my nails before. Highly recommend and will be back again!
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L L Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 10:00 AM - 04:00 PM |
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