The Lodge Men's Grooming of Lapeer

+1 810-667-1888

216 E Genesee St, Lapeer, MI 48446 United States of America

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Quick Facts About The Lodge Men's Grooming of Lapeer

The Lodge Men's Grooming of Lapeer has received mixed reviews from customers. While some have praised the establishment for its exceptional service and skilled barbers, others have expressed dissatisfaction with the overall experience. In order to assess the strengths and weaknesses of the barber shop, we will analyze the comments provided.

One common theme among the positive comments is the high level of customer satisfaction. Customers mention that the barbers at The Lodge Men's Grooming take their time and ensure that clients are happy with their haircuts. This attention to detail and focus on customer satisfaction is a strength of the establishment, as it shows a commitment to providing quality service.

Another strength mentioned by customers is the friendly and welcoming atmosphere at The Lodge Men's Grooming. Customers feel like they are part of a family and appreciate the warm greetings they receive upon entering the shop. The barbers are described not only as skilled professionals but also as great listeners and friends. This sense of belonging and camaraderie contributes to the overall positive experience for customers.

Furthermore, the availability of refreshments during the haircut is mentioned as a unique and positive aspect of The Lodge Men's Grooming. This attention to small details enhances the overall customer experience and sets the barber shop apart from others.

On the other hand, there are some areas that can be considered weaknesses based on the negative comments. One common complaint is regarding the change in quality of the barbers employed at The Lodge Men's Grooming. Some customers mention that the shop fired talented individuals and hired subpar barbers, resulting in a decline in the quality of haircuts. This inconsistency in the skill level of barbers is a weakness that the establishment should address.

Additionally, there are complaints regarding the management and owner of The Lodge Men's Grooming. Customers mention rude and unprofessional behavior from the manager, leading to a negative experience. This negative perception of the management can impact the overall reputation and customer satisfaction of the establishment.

Another weakness highlighted in a comment is the price of the haircuts. Some customers feel that The Lodge Men's Grooming is overpriced and opt to take their business elsewhere to more affordable options such as Great Clips. The perception of being overpriced can deter potential customers and result in loss of business.

Despite some negative feedback, it is worth noting that the majority of comments reflect positive experiences at The Lodge Men's Grooming. The skilled barbers, friendly staff, and commitment to customer satisfaction are highlighted as strengths. However, improvements in consistency of quality, management professionalism, and pricing may be areas to address in order to improve overall customer experience and satisfaction.

Best TL Reviews

This is hands down the best place I’ve ever gotten a haircut!

They take their time and really make sure that you are satisfied with the way it turned out.

AND, its the only haircut place I've ever been to they offer you refreshments during the cut!

I work with Gao, and she is an amazing stylist, but anyone in there does phenomenal work!

I have been going to this barber shop for over 10 years and Sheila is the best and I can honestly say that they are like family to me. They always greet me with a smile and a warm welcome, and they know exactly how I like my hair cut. They are not just skilled barbers, but also great listeners and friends. They have seen me through good times and bad, and they always make me feel better with their jokes and stories. This barber shop is more than just a place to get a haircut, it’s a place where I feel at home. I highly recommend them to anyone who is looking for a quality service and a friendly atmosphere.

Yea never again. Fired the good one's hired subpar barbers. Became overpriced. Now they take reservations good luck ever getting a cut. Even if the girls are waiting they won't fit you in. I'll never be back over 5 years an haircut every other week. I'll take my business to great clips until I can find a new establishment. You lost what was great.

DONT EVER GO TO THIS PLACE, THE PEOPLE THAT WORK THERE ARE HORRIBLE!! If you request to not have your hair cut by a certain person because you weren't happy last time, just don't even call, go somewhere else. If you want to look like a tool with the top long and the side shaved, that is what you will get no matter what. If you try to talk with them about it they will just become abusive and screaming at you. The only good person there is the woman with the biker items at her station, she is awesome, but the rest just go somewhere else. This was on a 2 and 5 year old as well, not an adult, so even more traumatic. If you want a jacked up haircut, save your pennies and go to Great Clips.

Wow will never ever go back to this place. The manager is one of the rudest people ever. Asked if I could leave a tip on my card, nope sorry cash only, what kind of person doesn’t bring cash? Just a rude person in general, I don’t think I’ve ever seen a Karen from the business side before. Hair cut was ok, but will never go back because of her. Customers beware.

Lauren is amazing and gives amazing haircuts. She can pull off the sickest fade youve ever laid your eyes upon and make your beard looking like a straight up dime piece. She is a great conversationalist and always takes her time with you. Highly recommend getting a cut here, you can walk in the lodge a 5 and walk out a solid 7; immediate upgrade of 2 points. Warning: ladies will find you more attractive after leaving here and if you want to leave the lodge after lauren gets her hands on you, your gonna come out feeling like a stud ready to go home and greet that hot honey waiting for you.

Horrible management/owner is unprofessional and needs to learn the definition of a "Karen" obviously before she uses it. Got to love uneducated ignorant people these days. Over priced snobby workers for sure.

Great staff and excellent service. Can't say enough good things about how friendly the staff is, they truly do provide customer service.