Quick Facts About New Image Cuts
New Image Cuts has received mostly positive comments from customers, highlighting some of their strengths such as friendly and professional staff, great service, affordable prices, cleanliness, and the ability to accommodate walk-ins quickly. These positive aspects contribute to the salon's reputation and customer satisfaction. However, there are also some negative comments from customers who have had a poor experience with the salon, raising concerns about the quality of service, attention to detail, and recent price increases. These weaknesses should be addressed by the salon to maintain and improve its reputation.
One of the major strengths of New Image Cuts is the friendliness and professionalism of the staff. Customers appreciate the welcoming atmosphere and the fact that the stylists are talkative and engage with them during the haircut. This personalized service creates a positive and comfortable experience for customers. The salon also receives praise for the quality of the haircuts, with customers stating that the staff does a great job every time. Consistency in delivering good cuts is a strong point for New Image Cuts.
Another strength is the affordability of the haircuts. Several customers mention that this place has become their go-to salon due to the reasonable prices. This affordability factor attracts customers and makes the salon accessible to a broad audience. It is especially appealing for those who are looking for quality service at a lower cost compared to more upscale salons.
The cleanliness of the salon is also highlighted as a strength. Customers appreciate the hygiene standards maintained at New Image Cuts. The clean and well-maintained environment helps create a positive impression and adds to the overall experience. The fact that the owner is mentioned as welcoming by one customer indicates good management and attention to detail.
The ability to accommodate walk-ins quickly is another strength of New Image Cuts. Customers mention short waiting times, sometimes as little as ten minutes, which is impressive for a busy salon. Quick service is appreciated, as it saves customers time and provides convenience.
Despite these strengths, there are some weaknesses to address. One of the main concerns raised by a dissatisfied customer is the lack of attention and poor service received during a haircut. It is mentioned that the stylists were more focused on watching the parking lot rather than the haircut. This indicates a lack of professionalism and attentiveness. To maintain customer satisfaction, it is important for the salon to ensure that stylists are fully engaged with the customer and provide a quality service.
Another weakness mentioned by a long-time customer is the decline in the quality of haircuts since the pandemic. This is attributed to the introduction of new stylists. Consistency and expertise in delivering specific haircuts are crucial for customer satisfaction. New Image Cuts should invest in training and ensuring that all stylists are capable of performing requested haircuts to prevent any decline in quality.
A recurring complaint mentioned by multiple customers is the recent price increase of 40%. Price sensitivity is an important factor for customers, especially in the current economic climate. Sudden and significant price increases may discourage some customers from returning or seeking alternative salons. New Image Cuts should carefully consider their pricing strategy and how increases may impact customer loyalty.
In conclusion, New Image Cuts has several strengths, including a friendly and professional staff, great service, affordability, cleanliness, and quick walk-in appointments. These factors contribute to positive customer experiences and overall customer satisfaction. However, the salon should address weaknesses such as attention to detail during haircuts, the decline in quality due to new stylists, and recent price increases. By addressing these concerns, New Image Cuts can continue to build on its strengths and enhance its reputation as a reliable and customer-oriented salon.
Best TL Reviews
I love this place. Everyone is so friendly and professional. Everyone is doing a great job on haircuts. I recommend this salon very much.
Been coming here for years.. Everyone there is so friendly and very talkative.. Great service all the time..
Great cuts at an affordable price. My go to now!
Been going to this place for year. They are amazing. They always have a bunch of nice lady’s waiting to cut your hair. They are all good but if you find someone who does your cut perfect you can request them. I always just go in as a walk in and I never wait more then ten minutes. It’s always a quick in and out.
The salon is very clean, owner is so welcoming, and stylists are so professional, I got my hair cut here and I am sending all my friends to this place… still could find honest service and thanks for that…
It’s awesome please very friendly I love my cut hair my boyfriend’s love it to so much
Hello everyone.
If I could give them a 0, I would.
Really bad service, thoese old ladies do Really bad work. The only thing the do well is watching ???? who park in from of their business. One of my friends had a cut hair, they didn't even pay attention on what they were doing, cuz they were watching at the parking lot all the time. Please there are some great places to go????
I've gone to this place for 8 years. Always did a great job... Since the pandemic there are new stylists here, and they continually botch my haircut (which is just #2 side, #5 top, blended... It cannot be easier).
3 times in a row, I'm done.
Oh and they've increased their prices 40%.
New Image Cuts Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Payments
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Cash-only
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 10:00 AM - 03:00 PM |
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