Chocolate Moose Ice Cream Factory

+1 517-526-9100

116 E Bridge St, Portland, MI 48875 United States of America

Open Today: -

Quick Facts About Chocolate Moose Ice Cream Factory

The Chocolate Moose Ice Cream Factory, located in Portland, Michigan, is a small and quaint ice cream shop that offers a fun and welcoming atmosphere. With its unique decor featuring a moose and woodland theme, it provides a visually pleasing and enjoyable environment for customers. The shop serves a variety of delicious ice cream flavors, with the blue moon flavor being a standout among customers. This flavor is particularly popular due to its ability to evoke childhood memories. Additionally, the staff at the Ice Cream Factory are praised for their friendliness and helpfulness, enhancing the overall experience.

One notable strength of the Chocolate Moose Ice Cream Factory is its ability to accommodate individuals with allergies, specifically those with a severe peanut allergy. Despite having peanuts in their facility, the shop takes extensive precautionary measures to ensure that their ice cream remains peanut-free. This is a significant advantage for customers like Madelyn, who appreciate the concern and safety measures taken by the shop. The availability of the delightful caramel apple pie flavor, which Madelyn highly recommends, further enhances the appeal for customers with specific dietary restrictions.

Another advantage of the Ice Cream Factory is its status as a family-owned business. Customers appreciate the personalized touch that comes with being served by the owner, Jamie. Not only is Jamie described as a sweetheart, but there is also a sense of pride in knowing that the ice cream is made in-house by the owners themselves. This dedication to crafting their own ice cream adds to the unique and authentic experience that customers seek when visiting the shop. Furthermore, the shop's ability to serve food in addition to ice cream provides a diverse range of options for customers to choose from, whether they are seeking a quick coffee or a full meal.

The consistent positive customer service and reasonable pricing are aspects that customers particularly value. Frequent visitors speak highly of the quality of service and the warm welcome they receive upon entering the shop. This positive experience encourages them to come back time and again. Moreover, the affordability of the ice cream and food offerings makes it an attractive destination for those looking for a great meal or a sweet treat.

The Chocolate Moose Ice Cream Factory also receives praise for its great selection and service. Customers appreciate the wide range of ice cream flavors available, ensuring that there is something for everyone's taste. The fact that the ice cream is homemade further adds to its appeal. Additionally, customers note that the shop is often not very busy, creating a peaceful and relaxing atmosphere, making it an ideal place to enjoy time with friends over coffee or ice cream.

In terms of weaknesses, a few customers mention that certain flavors they wanted to try were unavailable during their visit. While this is disappointing, given the wide variety of other flavors on offer, it does not significantly impact the overall experience. Additionally, there are individuals who mention that they have not had the chance to sample the food offerings at the shop, suggesting that the food may not be as well-known or as highly recommended as the ice cream.

In conclusion, the Chocolate Moose Ice Cream Factory in Portland, Michigan has numerous strengths that contribute to its positive reputation. Its small and fun atmosphere, friendly and helpful staff, and delicious homemade ice cream all make it an appealing choice for customers. The shop's ability to accommodate individuals with allergies is commendable, creating a safe and inclusive environment. While there may be a few minor weaknesses, such as occasionally unavailable flavors and a lack of exposure for the food items, they do not overshadow the overall favorable experiences of customers. The Chocolate Moose Ice Cream Factory is a delightful destination for anyone seeking tasty ice cream and a warm, welcoming atmosphere.

Best TL Reviews

A small ice cream shop but a fun place. I did not know they serve breakfast, I will have to try that someday. They have lots of fun decor with a moose and the woods. Good ice cream, my wife loves the flavor blue moon, it brings back childhood memories for her. The staff was nice and helpful. Unfortunately they were out of a few flavors i wanted but there are enough options i still had a choice. Next time you are on Portland Michigan you should stop by.

I am Madelyn, I have a severe peanut anaphylaxis. I love there ice cream! Though they do have peanuts in there facility, they keep them completey separate. I especially recomend their caramel apple pie ice cream.It is delicious. I feel like they understand the worries about my safety, and I feel welcome.

Small, quaint place, family owned. Jamie is a sweetheart and the ice cream so delicious!!! I had the lemon cheesecake & my wife the maple walnut. They make their own ice cream. I highly recommend it for a quick coffee & ice cream stop. They serve food as well but we’ve not had the chance to sample.

I've been going to this restaurant for the past year now. It's my favorite restaurant in town to come to for breakfast and lunch. Great customer service and reasonable price. I always feel welcomed everytime I go in. Highly recommend anyone looking for a great meal, or even better ice cream.

Great selection, service. Always friendly and they make their own ice cream. Absolutely a regular stop for ???? ???? ???? ????

Best ice cream EVER! Very generous servings and awesome owner

ICE CREAM! We got our fix when we were traveling. Nice place.

The ice cream here is homemade and fantastic, they owners are friendly and so are all of the employees. It's not typically very busy, so it's pretty peaceful. They have a selection of not only ice cream, but also sandwiches, bagels, and other foods. A great place to grab a coffee or ice cream with a friend.