Redland Barber Shop

+1 301-330-5848

17517 Redland Rd A, Derwood, MD 20855 United States of America

Open Today: -

Quick Facts About Redland Barber Shop

Redland Barber Shop is a popular and well-regarded place, as evidenced by the positive comments from its customers. The strengths of the barbershop can be summarized in the following points:

1. Exceptional customer service: Several customers have commented on the welcoming and hospitable nature of the staff members, particularly Bruce. This demonstrates that the barbershop excels in creating a positive and friendly environment for its customers.

2. Skilled barbers: Many patrons have praised the barbers, especially Bruce, Lena, and Lina, for their excellent cutting and styling abilities. They have consistently provided great haircuts, exceeding customers' expectations, and leaving them satisfied. This indicates that Redland Barber Shop has skilled professionals who can cater to a variety of customer preferences and demands.

3. Clean and efficient: Customers have consistently mentioned the cleanliness of the barbershop and the efficiency of the staff. The cleanliness of the establishment is crucial to maintaining a professional and hygienic environment. Furthermore, the efficiency of the staff ensures that customers receive prompt and timely service, which is highly valued by clients with busy schedules.

4. Positive experience for children: The barbershop seems to be child-friendly, with customers expressing their satisfaction in bringing their children for haircuts. This aspect is important for parents who often struggle to find places that provide a welcoming atmosphere for their little ones.

5. Flexibility and personalized service: Bruce's willingness to go the extra mile for a customer with a disability by providing a home visit on his day off demonstrates the barbershop's commitment to personalized service and accommodating individual needs. This can greatly enhance the overall customer experience and create loyalty among patrons.

However, it is important to consider the weaknesses indicated in some comments:

1. Inconsistent quality: While the majority of customers have praised the barbershop for consistently great haircuts, there are a few negative comments regarding specific barber(s). One customer expressed dissatisfaction with Fong's haircut, citing choppy, uneven, and shorter-than-requested results. Another customer found Bruce's haircut to be rough and was dissatisfied with his lack of guidance. These negative experiences may indicate the presence of inconsistency in the quality of service provided by certain staff members.

2. Limited availability: Some customers mentioned that deciding which barber to choose can be a challenge when all three preferred barbers are available. This suggests that there may be limited availability or appointment options, which could inconvenience customers who prefer specific barbers.

In summary, Redland Barber Shop has various strengths that contribute to its positive reputation, including exceptional customer service, skilled barbers, cleanliness, efficiency, and a positive experience for children. However, the barbershop would benefit from addressing the issue of inconsistency in the quality of service provided by individual barbers and finding a solution to limited availability. By addressing these weaknesses, Redland Barber Shop can further enhance its reputation and continue to provide excellent service to its customers.

Best TL Reviews

My first visit. Bruce was very hospitable. Carried on a conversation without prying. I gave him a broad outline of what result I was looking for. And I am delighted to say he exceeded my expectations.

I absolutely love this place. I've been there every few weeks for the past three years now and I have no complaints at all. The place is clean and everybody's so efficient. I prefer Bruce and Lena because they both do a really very good job... not that the others don't! I just never tried them since Bruce and Lena have been so good!

I've been coming to get my haircut from Bruce, Lina, and Fong at Redland Barber Shop for several years now and I have always had great haircuts. The hardest part is deciding who to chose when I walk in and all three are available!

The BEST of the BEST! Super friendly (which is huge for me!), super clean, great haircuts; just the best ALL around! Couldn’t be happier I found Redland Barber Shop! I take my little guys for their haircuts and they love it!

Wonderful service! Great haircut! Due to my husband’s disability, Bruce was even kind enough to come to our home on his day off. Very highly recommend Bruce and Redland Barber!

The absolute worst haircut my son has received from a barbershop. FONG left my sons hair choppy, uneven, shorter than requested, and looked shredded. She is not good with scissors and should learn to cut long boys hair. I will not be coming back.

I will not be going here again after the very rough haircut/shave I received from Bruce. He was not gentle at all and did not ask for much guidance either. The two ladies seem to cut hair just fine though.

Great barbershop! Friendly staff and fair prices Thanks for a terrific haircut!