Walnut Nails

+1 252-442-9170

715 Walnut St, Rocky Mount, NC 27803 United States of America

Open Today: -

Quick Facts About Walnut Nails

Strengths:

1. Good eyebrow and eyelash services: Multiple comments mention that the woman at Walnut Nails does a great job with eyebrows and eyelashes. She is praised for her skills in waxing eyebrows, shaping them exactly to the customer's liking, and even drawing them to enhance their appearance.

2. Affordable prices: One comment highlights that the price for eyebrow waxing at Walnut Nails is great. This suggests that the prices for other services may also be reasonable, making it an attractive option for customers.

3. Talented staff: Customers appreciate the skills of the woman who does the eyebrow and eyelash services, describing her work as phenomenal and amazing. This indicates that Walnut Nails has employed skilled professionals who are able to deliver high-quality results.

4. Offers additional services: Apart from eyebrow and eyelash services, Walnut Nails also provides pedicures. A few comments mention that they do great pedicures, indicating that they offer a wide range of services to cater to different customer needs.

Weaknesses:

1. Inconsistent service quality: One comment mentions that the nails broke after just three days and despite visiting the salon three times, the issue was not fixed. The customer also mentions that the desired style was not achieved. This suggests that there may be inconsistency in the quality of service and that not all customers may be satisfied with the final result.

2. Poor customer service: Several comments mention difficulties in contacting Walnut Nails. One customer states that they have been calling for two weeks but only encounter a busy line. Another comment mentions that the business has moved without any notice, causing inconvenience to the customer. These instances of poor communication and lack of customer support highlight a weakness in the salon's overall customer service.

3. Overcharging for certain services: One comment mentions that the male staff at Walnut Nails overcharges for acrylic nails and pedicures. The customer suggests comparing prices before getting services done at Walnut Nails, indicating that the salon may not offer competitive prices for all services.

4. Glue application for eyelash strips: One comment mentions that there was too much glue applied to the eyelash strips, making it difficult to remove them after just one day. While this may be seen as a strength for customers who want to maximize the longevity of their eyelash extensions, it can be a drawback for those who prefer easier removal.

In summary, Walnut Nails has strengths in its eyebrow and eyelash services, with skilled staff that deliver great results. They also offer affordable prices and a variety of services, including pedicures. However, there are weaknesses in terms of inconsistent service quality, difficulties in contacting the salon, potential overcharging for certain services, and an issue with excessive glue application for eyelash strips. Improvement in these areas could enhance the overall customer experience at Walnut Nails.

Best TL Reviews

Too much glue on the eyelash strips I had installed only bc I wanted to take them off the next day, but nothing worked right away. If you prefer to get all the wear you can out of them, then its great

Do anybody know where this place moved too,I tried to go and got surprised....they was not open any more.

I’ve recently started to go here to get my eyebrows waxed. She does an AMAZING job. She does them exactly how I like every time. The price is also great as well. I will definitely continue to go here from now on!

Is their another number? Been calling for two weeks and it’s been busy

Nails break in 3 days, I came 3 times and then he doesn't fix it after it breaks, he didn't file my nails, lumpy, didn't do the style I wanted. VY nails is the best

It is very busy, but the woman who does the eye lashes and eye brows is phenomenal.

She even waxes your eyebrows and also draws them to add even more beauty.

He does Great pedicures!! She does best eye brows in town!!

The lady here does good eyebrows and lashes the man here over charges for u to get your feet done with acrylic nails and pedicures in the wilson area only charge u $25 for the same service that he over charges u for compare prices before you get over Charged I recommend. Coming here for your eye brow and lashes needs but check out the Wilson NC area for your nails or Jv nails in rocky Mount if u want a great job