Fantasy Nails

+1 704-823-0201

3662 E Franklin Blvd, Gastonia, NC 28056 United States of America

Open Today: -

Quick Facts About Fantasy Nails

Strengths:

1. Clean and bright salon: One of the strengths of Fantasy Nails is that the salon is described as bright and clean. This creates a pleasant atmosphere for customers and gives the impression of a well-maintained establishment.

2. Knowledgeable and skilled staff: Another strength mentioned in the comments is that the staff at Fantasy Nails are knowledgeable and skilled in nail services. This indicates that customers can trust the expertise of the staff and feel confident in the quality of their work.

3. Good prices: The comments mention that the prices at Fantasy Nails are about average. This suggests that the salon offers competitive and reasonable pricing for their services, making them accessible to a wide range of customers.

4. Impressive service: One commenter was impressed with their experience at Fantasy Nails, which suggests that the salon provides high-quality service that exceeds customer expectations. This indicates that the staff goes above and beyond to ensure customer satisfaction.

5. Quick service: The comment mentioning the need to arrive early because the salon gets busy indicates that Fantasy Nails provides efficient and quick service. Customers value a salon that can accommodate their needs in a timely manner.

6. Friendly and welcoming atmosphere: Several comments mention the friendliness of the staff at Fantasy Nails. This is indicative of a welcoming atmosphere that makes customers feel comfortable and valued.

7. Attention to customer preferences: One comment mentions that the staff at Fantasy Nails takes the time to understand customer preferences and ensure that the customer is happy with the outcome. This attention to detail and customization is a strength of the salon.

Weaknesses:

1. Discriminatory treatment: One negative experience detailed in a comment highlights discriminatory treatment by the owner when a customer requested alcohol to be sprayed on the tools. This incident indicates a weakness in the salon's professionalism and customer service.

2. Rejection based on nail length: One comment mentions being turned away for a fill-in due to having long nails. This indicates a potential weakness in the salon's policies and flexibility in accommodating different customer needs.

3. Language barrier: The commenter who felt embarrassed and disrespected mentions that the owner spoke in another language to the nail techs. This language barrier can lead to miscommunication and a negative customer experience.

4. Limited aesthetics: While the salon is described as clean and bright, it is also mentioned that it is not particularly fancy or visually impressive. This may be a weakness for customers who value a more upscale or aesthetically pleasing environment during their salon visits.

In conclusion, Fantasy Nails has several strengths, including a clean and bright salon, knowledgeable and skilled staff, good pricing, impressive service, quick service, a friendly atmosphere, and attention to customer preferences. However, there are also some weaknesses, such as discriminatory treatment, rigid policies regarding nail length, a language barrier, and a limited aesthetic appeal. It is important for the salon to address these weaknesses and continue building upon their strengths to provide the best possible experience for their customers.

Best TL Reviews

This nail salon is bright and clean. The staff know nails and are very good at what they do. Prices are about average. I was impressed. I recommend you get there when the door opens. It gets busy. No appointments necessary.

I went to get a fill in and got turned away because my nails was long what type of nail place is this I would not recommend coming

Went here and got a gel mani and a pedi white tips! They did an amazing job and very nice and professional. I love how much passion they have in doing nails and making sure it is always perfect for the customer. Will come back again!! Thank you for having me!

I came in for a gel mani & pedi…. The owner (I assume) started with my manicure….she pulled 2 tools out of the draw…I asked her if she could spray alcohol on her tools. (We are on the backend of a pandemic) I guess she was offended by my request bc She responded by telling me if I don’t like her I can leave. Shocked, I asked her why wouldn’t I like her. She told me again to “leave bc she isn’t doing my nails.” Everyone in the shop was hearing her put me out. ….I tried to explain why I’d like her to put alcohol and that I was a returning customer. She started talking in another language to the other nail techs. I felt so Embarrassed & disrespected I left.

I come here whenever I am in Gastonia. To be honest, it’s nothing fancy when you walk in, but I don’t really care about the scenery. Each lady that has done my nails has been very very sweet. I’ve never had to wait as they have several women doing nails. The lady I had yesterday was so very kind and wanted to make sure I liked the color and how my nails were done. They also came around and offered bottles of water which was nice.. not every place does that. I’ve left happy every time I have been.

Great service. After going to Beverly Nails 2 weeks ago for my daughter's prom I was unsure of trying another place. At Beverly Nails they were so rude. Here at Fantasy Nails they were so so nice. They took time with us and did a fabulous job. Their prices are some of the best around. They aren't the fanciest place but that is out weighed with the awesome service. We will be back!!! Gel matte

I love this place! The lady’s are so sweet and do a great job. I always feel so welcome when I come in. I almost always get French tips on my toes and fingers and they always come out amazing. Highly recommend.

Tom did great work on my nails. After doing a ton of work that damaged my acrylic with lifting and breaking to on of my natural nails (from a different shop) he made them look like new. I was expecting to have to get them removed and do a whole new full set but he made them look like new. He was very engaging and held a full conversation with me.. time passed so quickly. 100% satisfied and I highly recommend!