K Discount Beauty Supply

+1 919-292-2021

2520 Lee Ave, Sanford, NC 27332 United States of America

Open Today: -

Quick Facts About K Discount Beauty Supply

Strengths:

1. Welcoming and helpful staff: Customers appreciate the friendly and helpful nature of the staff, specifically mentioning Mimi as welcoming and helpful. This creates a positive and comfortable shopping experience.

2. Wide selection: The store offers a wide variety of beauty and hair products, including items for men like clippers. This allows customers to find everything they need in one place, making it convenient and saving time.

3. Good quality at affordable prices: Customers are pleased with the quality of products available at K Discount Beauty Supply, particularly mentioning the quality of wigs. The affordable prices combined with good quality make it a desirable option for customers.

4. Outstanding customer service: Multiple customers have shared positive experiences regarding the exceptional customer service they received at the store. They appreciate the personalized attention and assistance provided by the staff, like Kimberly. This helps customers feel valued and satisfied with their shopping experience.

Weaknesses:

1. Higher Prices: Although customers appreciate the quality of products, some mention that the prices at K Discount Beauty Supply are slightly higher compared to other beauty supply stores. This may deter price-conscious customers who seek the best deals available.

2. Racial profiling and discomfort: A customer expresses concern over the store's tendency to assume African American customers are stealing products. This racial profiling creates an uncomfortable shopping environment and negatively impacts the overall experience.

3. Unfriendly and disrespectful managers: Some customers have encountered rude behavior from the managers at K Discount Beauty Supply. Specifically, they mention Tony, a lightskin male employee, and a Chinese lady manager being disrespectful, having a nasty attitude, and making customers feel uncomfortable. This kind of behavior undermines the positive aspects of the store and leaves customers with a negative impression.

4. Decline in atmosphere: A customer notes that the atmosphere has changed negatively over the years. Previously, there was pleasant gospel music playing, but now the experience has been tainted due to rude managers and a less welcoming environment.

In conclusion, K Discount Beauty Supply has several strengths, such as welcoming and helpful staff, a wide selection of products, good quality at affordable prices, and outstanding customer service. However, there are notable weaknesses, including higher prices compared to other stores, issues related to racial profiling and discomfort caused by staff assumptions, and the presence of unfriendly and disrespectful managers. Addressing these weaknesses, particularly the behavior of the managers, would greatly enhance the overall shopping experience at K Discount Beauty Supply.

Best TL Reviews

Lovely place. Mimi is very welcoming and helpful! I got my first wig from here I love it, the prices and quality are amazing!! I definitely recommend anyone to shop here!

The selection at this store is amazing! We had the Kimberly helping us and she is wonderful she paid close attention to exactly what we were looking for and help and assist to pick the right products! We will most definitely be back

My last visit was my first visit in years. I moved so I am never in the area to shop there but I forever love K Discount Beauty Supply. And of course I got exactly what I needed.

Good sized store with everything you need for doing hair and beauty. You can get clippers for the guys here. I bring my lady here to get what she needs for her hair. She likes it. Decent place and prices aren't too bad.

Wide selection products and they open on time. They cost more than other beauty supply stores though. Most things like braiding hair and edge control are $1.00 more here than they are at other stores for the same product.

This is a great store! I was impressed by the experience that I had. My husband and I went two days in a row and the service was outstanding. I love the people who work there. I highly recommend this place to everyone.

These ppl always assuming any African American person is taking their product when at times they may forget to take the alarm off. But they have the best hair in town

I used to love going in K Discount years ago, it was gospel music playing. The atmosphere was pleasant. But now when I have visited there a few times, there are the two managers that are rude. Especially the man named Tony, lightskin dude. He has a very nasty attitude and a very smart mouth! He is flat out disrespectful! Especially when you ask his rude tail questions about hair or products. There were times he acted like he didn't want to help me when I wanted to know about products! I can't stand going in there while he is in there, he annoys me! And the Chinese lady manager there also extremely rude too, making people feel uncomfortable to even shop there!