Quick Facts About Shampooches
Shampooches Place is a pet grooming and boarding facility that has received mixed feedback from customers. In order to analyze its strengths and weaknesses, we will examine the comments provided.
Starting with the strengths, one customer mentions that the staff at Shampooches Place are patient and knowledgeable. They appreciated how the groomers took the time to teach them how to properly care for their poodle, Bentley. This shows that the staff at Shampooches Place are dedicated to educating pet owners about grooming techniques and providing a positive experience for both the pets and their owners. Additionally, another customer praises the facility for helping them out last minute with boarding, indicating that they are accommodating and flexible in meeting customers' needs.
Another strength of Shampooches Place is the positive feedback regarding the grooming services. Several customers express satisfaction with the grooming results, stating that their pets look great after visiting the facility. One customer specifically mentions that their shipoo always looks great when picked up, which suggests that Shampooches Place consistently delivers quality grooming services.
Furthermore, a customer mentions that the staff at Shampooches Place are friendly and welcoming. They appreciate the great service and express gratitude for the care provided to their pet. This indicates that the staff has excellent customer service skills and creates a positive atmosphere for both pets and owners.
Moving on to the weaknesses, one customer mentions being disappointed with Shampooches Place after their first visit. They highlight two issues in particular: a lack of communication regarding an injury to their pet and the absence of a requirement to provide vaccination records. This raises concerns about the facility's transparency and their handling of potential risks to pets. It would be beneficial for Shampooches Place to improve communication with customers, especially if any incidents occur while grooming their pets.
Another weakness mentioned by a customer is the lack of clarity regarding the services provided. They express confusion about whether all requested services were completed and had to initiate contact to inquire about their dogs' readiness for pickup. This lack of communication and uncertainty about the services received can lead to customer dissatisfaction and a perception that they may not be getting good value for their money.
In summary, Shampooches Place has several strengths, including knowledgeable and patient staff, positive grooming results, flexibility, and friendly customer service. However, there are also weaknesses that need to be addressed, such as improved communication regarding incidents and services provided. By addressing these weaknesses and leveraging their strengths, Shampooches Place can enhance customer satisfaction and retention.
Best TL Reviews
The first time I brought Bentley (standard poodle) here, Courtney and her mom were so patient with me. His previous groomer didn't tell me nearly as much as they did. They taught me how to brush him, different tricks and more. Bentley has been going to them for about 6mths and I am more than pleased with the service I he gets. They are patient with him and he always leaves looking like the handsome guy he is!!! Anyone who has something negative to say about them are just petty as hell because these people really care about the animals they service. Glad I found them????????
Oh and they also helped me out last minute with my boarding need!!! #itsthesmallthingsthatmatter
I wish I could select “no stars”.
First time taking my pup here……very disappointed in Shampooches.
They ask you to sign a waiver acknowledging that they might clip or cut your animal and that is fine. Unfortunately, they did cut her on her neck but they did not tell me when I picked her up. I found her cut two days later. They also do not need a copy of your pets vaccines.
This is good place to bring your furbabies.one my Chihuahua has a vets appointment we got out vets office about 11 am this was awesome they took all 3 of my furbabies .. Should great ladies in the shop. My furbabies will be back..
Like the fur cute
It’s hard to find a groomer that’ll do what you want for your dog and especially with me being new to plant city I was even more nervous but this place was amazing. From the moment I called to the time we left with his new haircut. They listened and wrote exactly what I want for him and I couldn’t be happier. Will be returning again!
Great service! Thanks for servicing Coco Gordon with great service. We greatly appreciate you!!
Although my 2 dogs smelled nice, I asked for other services to be done and I do not think they were. No communication. I had to text to see if they were ready for pickup. $87 for 2 dogs and I am not sure what even got done other than bathing.
I am blown away by this place. They took care of my puppy and did a fantastic job. I’m so thankful I started bringing her here. You won’t regret it. They have a forever customer. LOVE THEM!
My 1 yr old shipoo hasn't been anywhere else for grooming. She's always happy to see the staff and she always looks great when I pick her up!
Shampooches Info
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Opening Hours
Monday | Closed |
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Tuesday | - |
Wednesday | - |
Thursday | - |
Friday | - |
Saturday | - |
Sunday | Closed |
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