Factor Nail Spa

+1 317-288-2917

7325 E 96th St, Indianapolis, IN 46250 United States of America

Open Today: -

Quick Facts About Factor Nail Spa

Strengths of Factor Nail Spa: 1. Clean and nice atmosphere: Multiple comments mentioned that the salon is clean and has a pleasant ambiance. 2. Friendly staff: Multiple comments highlight the friendly and welcoming nature of the staff. 3. Skilled nail technicians: Several comments mention the great job done by particular nail technicians, such as Leon and Michelle. 4. Outstanding customer service: One comment specifically mentions the outstanding customer service and how the owners treat customers like family. 5. Variety of services offered: The salon offers a range of services including pedicures, manicures, and full sets, providing customers with a variety of options to choose from. 6. Reasonably priced: One comment mentions that the services are decently priced for the quality received. 7. Accommodating and attentive staff: One comment specifically mentions that the staff, particularly Michelle, were skilled and attentive, requiring minimal instruction on how the customer wanted their nails.

Weaknesses of Factor Nail Spa: 1. Strong acetone smell: One comment mentions that there is a strong acetone smell in the salon, although it eventually becomes unnoticeable. 2. Lack of specific details: While all the comments express satisfaction and recommend the salon, they do not provide specific details about what makes the salon exceptional or stand out from others. 3. Limited feedback on other services: While there are positive comments about pedicures and nails, there is no specific feedback on other services such as manicures or other treatments offered by the salon. 4. Limited information on customer satisfaction: While all comments express satisfaction, there is limited information on the specific aspects of the services that customers were happy with, making it difficult to fully gauge customer satisfaction and the overall quality of the salon. 5. Limited information on staff expertise: While comments mention that the staff are skilled and knowledgeable, there is no specific information on their training or qualifications.

Conclusion: Factor Nail Spa appears to have strengths such as a clean and nice atmosphere, friendly staff, skilled nail technicians, and outstanding customer service. The salon offers a variety of services at reasonable prices and has accommodating and attentive staff. However, there are some potential weaknesses, including a strong acetone smell, limited detailed feedback, and lack of specific information about customer satisfaction and staff expertise. Overall, Factor Nail Spa seems to have more positive attributes than weaknesses based on the comments provided.

Best TL Reviews

So I went with my daughter, niece, and ex-wife here. And I decided I would try a pedicure for the first time after they convinced me it would be worth it and I am glad I did! The place is very nice and clean. Although it does have a strong acetone smell in there you eventually don't smell it anymore. The massage chairs you sit in felt great. And all the staff there was very friendly and nice. The lady doing my pedicure kept joking with me about getting my nails painted. Haha! They offer water, or soda or wine. The services are decently priced for what you get. I got the deluxe which was $43 and a spearmint and eucalyptus smell. The massage felt amazing especially since I am a steel worker and am on my feet all day. I will definitely be coming back. Great experience and highly recommend.

This will definitely be my new regular nail place. Leon did a fantastic job on my nails and he was SO funny! I’m really happy with my nails! He definitely knows what he’s doing. He made a ton of suggestions too that made my nails even cooler. Thanks bestie ;)

Decided to try a new salon after completely hating my nails at another salon. Michelle was amazing she did an amazing job on not only mine but my sister nails as well. Everyone was super friendly and the salon is nice. We will always come here and recommend everyone we know. Thanks so much :)

This nail salon truly never disappoints! Outstanding customer service & amazing work! The owners are very friendly and treat you like family. If I could give them a 10 I would. Oh & let’s not forget about the outstanding work, check out my nails below!

I came here with my mom, sister, & friend. It was hands down the best salon I have ever been to. The service, quality of my nails, and hospitality was wonderful. The move impressed i’ve ever been with a salon. If you’re thinking about going to Factor Nail Spa, I 100% recommended this place!

First time getting my nails done , what a great experience Michelle did a amazing job. Absolutely will be back

Fast, friendly and clean!!! This was my first time coming to this salon and it was so refreshing to have people who know what they are doing. The pedicure was great and the full set was even better. GO TO MICHELLE IF YOU WANT A SET!!!! Michelle was very accommodating and skilled, barely had to tell her how I wanted my nails

I’ve been coming here for almost a year and every time I get a wonderful pedi with massage. My toenails are are always taken care of, especially ingrown nails. Susan is my go to girl. Manicures are always thorough with no skipped steps such as lotion and massage. They provide great service