K Nails & Spa

+1 859-245-3353

3801 Mall Rd STE 125, Lexington, KY 40503 United States of America

Open Today: -

Quick Facts About K Nails & Spa

K Nails & Spa Place appears to have several strengths and weaknesses based on the comments provided.

One of the main strengths mentioned is the friendliness of the staff. Multiple commenters mentioned that they were made to feel welcome and that the staff was friendly and patient. This is an important aspect, as customers want to feel comfortable and valued during their salon experience. The fact that the owners actually spoke to customers and engaged in conversation is also seen as a positive.

Another strength highlighted in the comments is the skill of the nail technicians. Several commenters mentioned that the nail technicians listened to their requests and delivered exactly what they wanted. This shows that the staff is competent and able to meet customer expectations. Additionally, one commenter mentioned that their nails were the best they had ever had, indicating a high level of skill and expertise.

The quality of the services provided is another strength that is mentioned. Commenters specifically mentioned the great job done on their nails and the relaxing experience of a spa pedicure. These positive experiences contribute to overall customer satisfaction and increase the likelihood of repeat business and recommendations.

In terms of weaknesses, one commenter mentions being disappointed and feeling let down by the salon. They claim to have been lied to about the price and received poor quality service. This is a significant weakness as it indicates a lack of honesty and competence on the part of the salon. Negative experiences like these can greatly impact a customer's perception of the business and deter them from returning or recommending the salon to others.

Additionally, this commenter mentions that the salon has new owners but still has the same poor quality and service. This suggests a lack of improvement or change in the salon's operations despite a change in ownership. This could be seen as a weakness as it implies a resistance to learning from past mistakes and evolving to meet customer needs and expectations.

In conclusion, K Nails & Spa Place has several strengths such as friendly staff, skilled nail technicians, and quality services. However, it also has weaknesses including instances of poor quality service, dishonesty about pricing, and resistance to change. While the positive comments indicate that the salon has potential, addressing these weaknesses is crucial in order to provide consistently excellent experiences for customers.

Best TL Reviews

I’ve finally found a new nail place!! I’ve been looking for a new nail place and have tried several of late that were terrible. Unskilled and unfriendly. This place was what I’ve been looking for. The owners spoke to me and made conversation. They listened to my requests—even when they were picky. (I’m “auditioning” nail styles for my wedding) and they were good at their job! I’ll be back!

I visited here on Saturday, May 14th. They did such a great job on my nails. I was in the area on vacation and looked for a nail salon near me and this was the first place that popped up. So glad I went here. I was welcomed and seated right away. I showed them a screenshot with an idea of what I wanted and let them know how I wanted it modified. They listened and did exactly what I wanted. I've received so many compliments since getting them done.

Katie was amazing! I showed a picture on Pinterest, and she did exactly the same look. Mine are the ones on the right. The best nails I have ever had and I’ve been doing my nails for over 10 years. Short square ombré

Katy and tommy were amazing. Got a pedicure and manicure done and they both made me feel welcome as this is my first experience at their salon. Thank you so much

Loved my experience here! The staff is so friendly and we’re so patient, this will be my new go to salon!

Had a wonderful experience today. Technician was very professional and did a wonderful job. Will continue to recommend to people in Lexington.

I had an amazing spa pedicure! The foot and leg massage was so relaxing. The nail techs are so friendly and attentive.

The best pedicure I’ve ever had!!! I will definitely return!

I was excited but very let down, lied to about the price from the beginning and overpaid for my French tip pedicure and fill in acrylic (simplest nail set) to look like a two year old did it. New owners, yet same poor quality and service. DO NOT WASTE YOUR MONEY HERE!