Creative Nails & Spa

+1 951-658-3222

2709 W Florida Ave, Hemet, CA 92545 United States of America

Open Today: -

Quick Facts About Creative Nails & Spa

Creative Nails & Spa has received a mix of positive and negative comments, which provide insights into the strengths and weaknesses of the place. It is important to consider the individual experiences and opinions of customers while analyzing these comments.

Starting with the strengths, one commenter mentioned that the salon is under new management and has had its interior redone, creating a relaxing and warm atmosphere. This suggests that the salon has made improvements to enhance the overall experience for customers. Additionally, another comment praises the friendliness of the staff, highlighting their welcoming nature and good customer service skills. The fact that someone decided to become a regular customer after their first visit indicates a positive impression of the service received.

Another strength of Creative Nails & Spa appears to be the quality of their work. Multiple comments mention that the technicians did a great job with their nails and pedicures. Customers appreciate the attention to detail and the ability of the technicians to fulfill their desired nail design or color. This suggests that the salon has skilled professionals who are capable of delivering satisfactory results.

Additionally, the comment that mentions the salon being run by three sisters highlights the friendly and welcoming nature of the staff. This implies that the environment in the salon is comfortable and makes customers feel at ease during their visits. This is further supported by the comment stating that the salon takes its time with customers and does not rush through the services provided. The reasonable pricing mentioned by another commenter is also seen as a positive aspect by customers.

Despite these strengths, there are also some weaknesses highlighted in the comments. One customer expressed disappointment with the quality of the nails, mentioning that they broke off easily and that some repairs had to be done. This suggests that there may be inconsistencies in the quality of the services provided, as different technicians may have varying skills and attention to detail. Another customer also mentioned that the quality of the work does not justify the increase in prices proposed by the new management.

One comment specifically focused on a negative experience during a pedicure. The customer claimed that the technician seemed inexperienced, resulting in a horrible experience. This highlights the importance of having skilled and experienced staff members who can consistently deliver high-quality services.

Furthermore, there were complaints regarding poor communication and professionalism in the salon. One customer mentioned that the manicurist gave them attitude when they requested fixes to their nails and another customer felt disrespected when the employees spoke another language and seemed upset when asked for a full nail painting. These instances suggest a lack of effective communication and professionalism within the salon, which can lead to customer dissatisfaction and a negative overall experience.

In summary, Creative Nails & Spa has several strengths including a welcoming atmosphere, friendly staff, reasonable prices, and skilled technicians. On the other hand, weaknesses include inconsistencies in the quality of the services provided, poor communication, and instances of unprofessional behavior. These weaknesses need to be addressed in order to improve customer satisfaction and retain a positive reputation.

Best TL Reviews

This place is my place! I came last Sunday and they were the only shop open! The rating said 3 stars but I decided to try it anyways and MAN! IM GLAD I DID!! Everyone was so friendly and the salon is under new management and they redid the inside and it's very relaxing and gives you a warm earth feel. They did an amazing job and now I'm back and brought my girls! Check out the job Ale did!

The service was wonderful. This was my first time going to this location in that my wife treated me to a pedicure for my birthday. I enjoyed it thoroughly and I'm definitely planning to be a regular.

I used to come to this salon for years before I moved. Now I am back and came for a new set. Tech was nice. I spent over $100 for new set and they seemed good. Next day went back for pedicure and spent another $100. 2 days later and my nails were extremely sore and 3 nails broke off. Went to fix them and my tech had quit so another girl fixed them for me. That lasted a couple more days and then more nails broke. I decided to just take them off because they were not working well. Very disappointed in the quality. And because my tech had quit I had to pay for the repairs. Would not recommend coming here.

I started going here about 6 months ago. As far as I know this shop is run by 3 sisters. The woman that did my nails the first time did great, so I went back and have been going ever since. The women are are friendly, it’s clean, and they take their time, and don’t rush through. And it’s reasonably priced, which is a major plus! I started taking my mom in law for pedicures, a couple of months ago, and she likes them as well. We have no complaints so far.

The guy that did my pedicure seemed like he had never did a pedicure before in his life. It was horrible and I will never go back.

I like how they make sure you get the design or the color you want. They have nice customer service skills and they greet you right away when you come in , which is nice.

Worst nails of my life.I tried to ask the manicurist a few times to fix the polish and shape, but she just gave me attitude, sighed and shook her head at me.I was also burned a few times with the file. Will never come here again. Paid $50 for this fill.

I really wish that I could give them a -0, because this nail shop is not professional, they are poor quality, and poor communication. The reason my I selected all the above is because, the new little girl that took over she want to raise the price and the quality of the work is not worthy of the price increase. They half do your nails, for example, they half paint your toes nails and then get mad and start talking in they language. When you tell they to paint your full toe nail. I will not go back they again .