Quick Facts About T Nails & Spa
Strengths:
1. Customer satisfaction: Many customers express their satisfaction with the services provided by T Nails & Spa. They mention that their nails look great even after an extended period of time, which is attributed to the expertise and experience of the technicians.
2. Skilled nail technicians: Customers specifically praise Le, one of the nail technicians, for her talent and skill. They mention that she is able to replicate nail designs and make them even better. Le's 20 plus years of experience is also highlighted, indicating that the salon employs experienced professionals.
3. Personal connection: Customers appreciate the friendly and personable nature of the staff, particularly Le. They mention that conversations with her come easily and that she feels like a lifelong friend. This creates a positive and comfortable atmosphere for customers.
4. Improvement over time: One customer states that their first manicure at the salon was not good, but they noticed a significant improvement on their second visit. This suggests that the salon is receptive to feedback and takes steps to address any issues. The customer also notes that the shaping and finishing of their nails was well done on their second visit.
5. Professional and clean environment: Customers mention that the salon is clean and sterile and that the nail technicians are professional. This creates a sense of trust and safety for customers.
Weaknesses:
1. Language barrier: One customer mentions that their nail technician did not speak English, which made it difficult for them to communicate their preferences effectively. This highlights the importance of ensuring that all staff can communicate effectively with customers to avoid misunderstandings and potential dissatisfaction.
2. Rough treatment: A customer expresses dissatisfaction with the roughness of their nail technician when cutting their cuticles. They mention that the technician cut too deep, causing bleeding and pain. This indicates a lack of attention to detail and proper technique, which can negatively impact the overall experience.
3. Perception of bias: One customer suggests that some nail technicians may be rougher on individuals with darker skin, due to a belief that they can tolerate more pain. This raises concerns about potential bias or discriminatory treatment and indicates a need for all customers to be treated equally and with care.
Overall, T Nails & Spa appears to have several strengths, including customer satisfaction, skilled nail technicians, and a friendly atmosphere. However, there are also areas of improvement that should be addressed, such as effective communication with customers and ensuring proper technique and attention to detail during treatments.
Best TL Reviews
Le always guarantee my satisfaction every time I come here. I should have taken the picture of my nails before she removed it. It was done before Christmas and still look great today. My nails grow super fast so everywhere else I go they gone bad after 1 week. It doesn’t happen whenever I go here to Le. I love how fast and efficient she is. Her 20 plus years experience makes perfection.
Lee is INCREDIBLE. She sees what I ask for, and NAILS IT.
Today I went in and asked her to make my nails look like a picture I found online, and I didn’t think they could possibly turn out any better than the picture, but OMG they are STUNNING.
Besides her flawless and effortless talent and skill, she is just an awesome human. Conversation with her come so easy and she really just feels like a life long friend. I’m happy to know her and LUCKY to have her as my nail girl. ????
My first time manicure was not good, but I think I got the young girl in training. This visit went much better. This time she was actually supervised the whole time and she did the shaping and finishing of my nails. This time they were beautiful nails, and did not look like chicklets chewing gum! I would say to definitely ask questions, and be sure to speak up, especially of you see anything that concerns you. My pedicure was perfect!
Came into the shop on a slow day took less than 5 minutes for me to be seated . Got a gel pedicure done . All white toes. My tech didn’t speak English so I tried my best to communicate with her. She was very nice but I was upset when she was very rough with cutting my cuticles. She nicked me and left my large toe bleeding and aching. She performed proper disinfection on me after I dipped my foot back in the water. But i didn’t notice any sanitization of the cuticle cutter. The only reason I left a tip was because it was a mistake but I do notice that a lot of techs are tougher on dark skin. People still believe that because you have darker skin you can take more pain and that is scientifically inaccurate. Please take more care with dealing with customers cuticles and don’t cut too deep. Pedicure itself was very nice but that cut ruined my service.
My mom and sister and I had a WONDERFUL EXPERIENCE here! The nail techs were all very professional and did a great job across the board. Everything was clean and sterile. I will definitely be back!
My go to spot. Nails always on point. Fabulous manicure as always! love the entire team. So friendly and always doing their best to make sure my nails look amazing!
Thank you so much for your amazing services! This place is a great, well-priced salon. They really care about their customers here! I definitely recommend coming here.
My nails look fabulous. Such a friendly staff. I highly recommend their to anyone and everyone that appreciates good customer service, amazing quality and talented individuals.
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T Nails & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | 10:00 AM - 06:00 PM |
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Location
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