Head to Tail Pet Care

+1 256-835-6679

225 Plaza Ln, Oxford, AL 36203 United States of America

Open Today: -

Quick Facts About Head to Tail Pet Care

Head to Tail Pet Care has received mostly positive comments from their customers, highlighting strengths such as excellent grooming services, friendly and professional staff, convenient hours, and clean and organized boarding facilities. However, there is also one negative review that raises concerns about the treatment of a German Shepherd and the unprofessionalism of some staff members.

One of the strengths of Head to Tail Pet Care is their grooming services. Multiple comments mention how wonderful their groomers are, and some customers have been going to them for many years. Customers praise the groomers for their attention to detail, such as clipping nails perfectly and leaving pets smelling and looking good. The positive comments about the groomers indicate that they are skilled and provide top-notch grooming services.

Another strength of Head to Tail Pet Care is the friendliness and professionalism of their staff. Multiple comments mention how kind and helpful the staff members are, both at the front desk and in the grooming area. Customers appreciate the staff's willingness to accommodate their requests, such as fitting in a same-day bath and nail clip for a puppy. The positive interactions with the staff indicate that they create a welcoming and customer-oriented environment.

Convenience is also highlighted as a strength of Head to Tail Pet Care. The comment about boarding facilities being nice, clean, and organized suggests that they provide a comfortable and safe environment for pets. Additionally, the convenient hours are mentioned as a positive aspect, making it easy for customers to schedule appointments and drop off or pick up their pets.

Price is mentioned in one comment as being reasonable, indicating that Head to Tail Pet Care offers competitive pricing for their services. This is likely a strength for customers who are looking for quality care at an affordable price.

However, there is a negative comment that raises concerns about Head to Tail Pet Care. The review mentions an incident where the customer's German Shepherd stayed with them and came back with a bloody red eye and discomfort. The customer was dissatisfied with the lack of explanation and the rude response from the staff. Furthermore, it is mentioned that they no longer accept German Shepherds due to some sort of incident. This negative comment raises concerns about the safety and well-being of pets at Head to Tail Pet Care, as well as the professionalism of some staff members.

Overall, the strengths of Head to Tail Pet Care include excellent grooming services, friendly and professional staff, convenient hours, and clean and organized boarding facilities. However, the negative comment highlights concerns about the treatment of a German Shepherd and the unprofessionalism of some staff members. It is essential for Head to Tail Pet Care to address these concerns and ensure the safety and well-being of all pets in their care.

Best TL Reviews

Brittany did a great job taking care of my mini dachshund. She did everything I asked and he looks wonderful!

Kathy the owner is great been with her for many years. Abby works great on are Schnauzer (Blitz)

So far so good! Allison checked us in and "Daisy" seemed to settle in pretty quickly. The boarding facilities are really nice, clean and organized. Would recommend.

Wonderful groomer. Our fur babies have been seeing Amy for many years.

I’ve used them for both boarding and grooming before but I’ll never use their services again. The last time my girl Reign stayed with them for 3 days she came home and her entire left eye was bloody red on the inside. She would wince and whine when touched. it took WEEKS for her to get back to normal. I was offered no explanation as to what happened to her and they were extremely rude on the phone stating they weren’t responsible. When I called to make her next grooming appointment (not the same people as the ones who do the kennels in the back) they’re now saying they don’t take German shepherds AT ALL anymore because of some sort of incident. Overall the majority of the staff is extremely unprofessional. I recommend using one of the many other dog grooming businesses in the area.

They were professional and was very kind and will be using them again..I would recommend this place to anyone that cares for there pet.. reasonable price and just a nice place..my groomer was very sweet. Puff will be coming back..lol

Highly recommend! My husband and I have a Boykin Spaniel that we've taken there twice. Both times were great experiences. They make it so easy. Our pup loves them also! Jenny is the groomer we've used. She's fabulous! They are always friendly, kind and professional. You can't beat the prices, convenient hours and expertise. Try them! You won't be disappointed. They also do boarding! We have not tried that yet, but intend to.

First I would like to say I was in a pinch to get my puppy washed same day. I called and after a few minutes, she ask if I could bring her in right away they could squeeze her in! This was the first time I took my 25 pound Miniature Australian Shepherd here to get a bath and nail clip. They did an amazing job, she smelled so good! Her hair was so soft and shiny! They clipped her nails perfectly! Her nails were rounded and cut to the perfectly length! I was charged $35 for this service and I tipped on top of that because they did an awesome job! It is all in the small details and they really did deliver! And she had a cute bandana on when I picked her up! Thank you so much for taking great care of my puppy!