Quick Facts About TL Nails and Spa Portsmouth
TL Nails and Spa Portsmouth Place has received a mix of positive and negative comments, which provide insight into their strengths and weaknesses.
One of the strengths of TL Nails and Spa is the longevity of their nail services. One customer mentioned that their nails lasted for four weeks without peeling up, even with activities such as horse riding. This suggests that TL Nails and Spa provides high-quality nail services that are durable and long-lasting.
Additionally, customers appreciate the skills of the nail technicians at TL Nails and Spa. Tom, in particular, has been commended for his fantastic job and attention to detail. Another customer mentioned that they received compliments on their nails after Tom did them for a wedding. This highlights the expertise and talent of the nail technicians at TL Nails and Spa.
Cleanliness seems to be another strength of TL Nails and Spa. Multiple customers mentioned that the salon is clean and well-organized. This is an important factor for customers, as it contributes to their overall experience and satisfaction.
Furthermore, TL Nails and Spa offers services beyond just nails. One customer mentioned that the spa has a large private room for bridal parties and special events. This suggests that TL Nails and Spa caters to a wider range of services and can accommodate larger groups, making it a versatile and inclusive salon.
In terms of weaknesses, TL Nails and Spa seems to have issues with maintaining the cleanliness of their tools. One customer mentioned that they developed fungus on their nails, indicating that the salon may not be properly caring for their tools or implementing proper hygiene practices. This is a serious concern as it can lead to health issues for customers.
Another weakness that customers have mentioned is the inconsistency and rushed service provided by the staff. One customer complained about their nails being shaped differently on each hand and the technician rushing to finish their nails without giving them proper attention. This indicates a lack of attention to detail and poor customer service, which can significantly impact the overall experience for customers.
Furthermore, one customer mentioned that TL Nails and Spa forgot to do their eyebrows, suggesting a lack of thoroughness and attention to customer requests. This highlights a potential weakness in their customer service and communication.
Overall, TL Nails and Spa Portsmouth Place has strengths in providing long-lasting and high-quality nail services, as well as maintaining a clean and organized salon. However, they have weaknesses in terms of maintaining cleanliness and providing consistent and attentive customer service. These weaknesses should be addressed and improved upon to ensure a positive experience for all customers.
Best TL Reviews
Tom ALWAYS does a fantastic job! My nails do not peel up on the back or sides and I have made one set last 4 weeks before at the start of COVID. I'm always amazed at how well the nails last, including rhinestones, especially because I ride horses.
One of my nails popped off this morning. I looked and there is dark fungus in it. I decided to pop off the others and I have fungus on three of my nails. Obviously they are not caring for their tools properly, if they are at all. Needless to say I'm going to be in my doctor's office today.
im always feeling better when leaving. Tom with his fun self. his lovely beautiful wife who has my eyebrows on fleet. And Dani my handsome nail tech. has my hands and feet on top.
Tom has been my go-to nail technician for years now. He just did this set for my wedding and I’m obsessed. I got So many compliments on them.
My friend Kathy invited me. It was my first time in over a decade going to a nail salon and I enjoyed it. I would return. Very clean, organized, and well decorated. My mani-pedi looked great.
My technician Vivian is the best! She’s always so polite and very clean. She takes her time always and make sure everything is beyond satisfactory! The spa is such a beautiful place. They even have a large private room for bridal parties and special events. This spa is 5 star!
Very clean, great service. Did a great job with my nails and feet . They take walk ins which I love.
Terrible customer service. Made half of my nails coffin shaped and the other hand square. Rushed job. Didn't even finish my nails before escorting me out. He literally started working on someone else without returning to finish mine. The other tech just rushed for me to pay so she can start a pedicure. They forgot to do my eyebrows and by that time I was already over it.
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TL Nails and Spa Portsmouth Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | Closed |
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