Bella's Nails & Spa

+1 201-758-5753

4708 Park Ave, Weehawken, NJ 07086 United States of America

Open Today: -

Quick Facts About Bella's Nails & Spa

Bella's Nails & Spa is a salon that has received both positive and negative feedback. In order to assess its strengths and weaknesses, we will analyze the comments provided by customers.

Starting with the strengths, one consistent positive aspect of Bella's Nails & Spa is the quality of their work. Customers frequently mentioned the skill and talent of the technicians, specifically praising Leslie and Luisa for their expertise. The positive reviews often mention the attention to detail and the satisfaction customers felt with their manicures and pedicures. This indicates that Bella's Nails & Spa is able to consistently deliver high-quality work, giving them a strong reputation for their services.

Another strength mentioned by customers is the cleanliness and hygiene practices of the salon. Several reviewers specifically mentioned the spotless condition of the salon and the efforts made by the staff to sanitize the equipment and stations. The presence of plexiglass dividers is also mentioned, indicating that Bella's Nails & Spa is taking appropriate precautions to ensure the safety and comfort of their customers. This focus on cleanliness and hygiene contributes to a positive overall experience for customers.

Customers also appreciate the friendly and courteous nature of the staff at Bella's Nails & Spa. Multiple reviewers mention feeling welcome and comfortable during their visits. The friendly and funny nature of Heather, one of the technicians, is specifically mentioned, creating a positive and comfortable atmosphere for customers. This indicates that the staff at Bella's Nails & Spa prioritize customer service, which contributes to a positive overall experience.

In terms of weaknesses, one recurring complaint is a decline in service quality over time. One customer mentions a deterioration in service where they felt rushed despite having an appointment. Another reviewer recounts a similar experience, with the staff being aggressive during the manicure and causing cuts on their fingers. These negative experiences indicate a possible inconsistency in service quality and detract from the overall positive reputation of the salon.

Another weakness highlighted by a customer is a discrepancy in pricing. The customer was charged significantly more than expected for their service, which led to disappointment. This suggests a lack of transparency or clarity in pricing, which may negatively affect customer satisfaction and trust.

There is also a negative comment regarding a technician making a customer uncomfortable. The aggressive behavior and lack of professionalism mentioned in the comment are concerning and reflect poorly on the salon. This negative experience can significantly impact a customer's perception of the salon and its ability to provide a relaxing and comfortable environment.

In conclusion, Bella's Nails & Spa has several strengths that contribute to a positive customer experience, including skilled technicians, cleanliness, and friendly staff. However, there are notable weaknesses, such as inconsistencies in service quality, pricing discrepancies, and instances of unprofessional behavior. It is important for Bella's Nails & Spa to address these weaknesses in order to maintain and improve customer satisfaction.

Best TL Reviews

This was my first time visiting Bella Nails and I had a wonderful experience. Heather did my nails and she did a great job! She was very fast, but did not rush and her work is clean. She is friendly/funny and made me feel very comfortable. I did natural dip power nails with one silver glitter accent nail for NYE. Thank you Bella Nails!! Xoxo

I've been coming to this place since it opened back in 2018 (if I'm not mistaken). I absolutely love Leslie's work. She wows me every time. Prices are fit for the quality.

There's also Luisa who did my pedicure and she was absolutely the best. So friendly and courteous. I was even more impressed now during these difficult and awkward times. I am completely satisfied. Always a warm welcome. Hands down the best !!! Thank you Leslie and staff ????

Been going here for years! Never been disappointed. If getting an acrylic set, I recommend Leslie or Louisa. They are so talented and pay attention to detail. Your set will be worth every penny.

Not the first time at this salon and always leave happy. Today, I had my manicure and pedicure done, and the lady who did it was very lovely and kind. She was very attentive and even confirmed if the nail polish I had chosen was still of my preference. At that time, I actually changed my mind and she was kind about it! It was a nice detail, and I really appreciated her understanding. I love the result (as usual) and will be back soon!

I've been going there for almost a year and the service has slowly gone worst. The last two times I went I felt like I was rushed even though I set an appointment ahead of time. I almost slipped and hit my head and the staff never apologized for the water spill. I left with pain in both my ankles. I decided to give it another chance and it was the same experience again. The lady who did my manicure was very aggressive and left me cuts on my fingers. I kept pulling away because of it and not because the "machine was getting to hot". She rushed it all and did a terrible job. I'm NEVER going there again!

I haven't had my hands or feet done since late 2019 or maybe January of this year because of the lockdown, but Luisa brought my feet back from the dead! I'm really happy to see that it's open and back in business with even MORE color options than before! I think there are over 400?!

This salon is in tip-top shape. It's spotless and she's taking every precaution to keep the place sanitized. I felt completely comfortable and saw that the pedicure booth was wiped down with Lysol after I got up, and that there were plexiglass dividers at both the manicure AND pedicure stations.

My mani and pedi were both perfect - no gaps on the side of my nails. They pay great attention to detail!

See you in 2 weeks!

I went for a gel fill for my acrylics. The price on the board said $40. I asked for different colors and squiggly designs on all my fingers and somehow she charged me $75! Charged me for every color and every line. I expected a charge for this but not $35! The girl who did my nails was sweet but this was so not worth 75 bucks. Will not be back.

My technician made me so uncomfortable. She rushed through my manicure and was visibly annoyed with me throughout the whole process. She was so aggressive with my ingrown that I bled and my toe was swollen for days. During the manicure she swatted my hand away which lead to her smudging my nails. No apologies for either offenses. It was a really uncomfortable experience when all I wanted to do was relax.