Quick Facts About Hollywood Nails
Hollywood Nails has both strengths and weaknesses based on the comments provided. Starting with the strengths, the first commenter mentions that the staff at Hollywood Nails is very friendly and did an amazing job on her and her sister-in-law's nails. This indicates that the salon has a positive and welcoming atmosphere, which can create a pleasant experience for customers. Additionally, the commenter acknowledges that while the prices may be a little expensive, the quality of the service provided justifies the cost for those who do not get their nails done professionally often. This suggests that Hollywood Nails offers high-quality services.
Moving on to the weaknesses, the second commenter expresses dissatisfaction with the service received. They mention that the nail technician did not listen to their requests and did not provide the desired results. This indicates a lack of attention to detail and poor communication skills on the part of the technician, which could lead to customer dissatisfaction. Furthermore, the commenter mentions that they did not consider the use of a grinder on their skin to be a manicure. This suggests that the salon may not follow best practices in terms of providing a safe and comfortable experience for customers.
The third commenter shares a similar negative experience. They mention that the salon did not inform them before doing the pink and white set, and did not fulfill their request for a butterfly design, opting for a sticker instead. This indicates a lack of communication and attention to customer preferences. Additionally, the commenter states that their cuticles were not properly cared for, leading to dryness. This suggests that the salon may not provide thorough and comprehensive nail care services.
The fourth commenter highlights issues with waiting time and service quality. They mention that despite being told there would be a 30-minute wait, they ended up waiting for over 3 hours. This indicates a lack of organization and management on the part of the salon, which can negatively impact the customer experience. The commenter also mentions that their cuticles were painted over and poorly cured, leading to a ridge of gel that is catching on everything. This suggests that the salon may not pay attention to detail and provide a satisfactory finish to their nail services.
The fifth commenter expresses disappointment with the service received from a new staff member. They mention that the service took over an hour, and the technician did a poor job with gel paint removal, nail trimming, and overall paint job. This indicates a lack of skill and expertise on the part of the technician, leading to subpar service.
The sixth commenter shares a similar negative experience. They mention that their nails were uneven in length, shape, and thickness, and there was old gel polish still present under the new acrylic. This indicates a lack of attention to detail and proper preparation of the nails. The commenter also mentions that their request to fix the uneven lengths and shapes was not met, requiring them to shape the nails themselves. This suggests a lack of customer satisfaction and willingness to accommodate customer requests.
The last commenter provides a positive review of Hollywood Nails, stating that it is the best place for therapeutic pedicures. They mention that the nail technicians are respectful and provide excellent nail care. This indicates that Hollywood Nails excels in providing specialized services and creating a calm and friendly atmosphere for customers.
In conclusion, based on the comments provided, Hollywood Nails has both strengths and weaknesses. The strengths include a friendly staff, high-quality services, and excellent nail care for therapeutic pedicures. However, the weaknesses include issues with communication, attention to detail, organization, and skill level, which can lead to customer dissatisfaction. It is important for the salon to address these weaknesses in order to improve the overall customer experience and reputation.
Best TL Reviews
Very friendly staff they did an amazing job on me and my sister in law. A little expensive but overall I don't get my nails done professionally often so it was a test for us both. $215 for the both of us getting gel sets and pedicures.
the head guy just did whatever he wanted and didn’t really listen to me. he also couldn’t do what he claimed. i asked for brown marble provided in a book they have you look in and it looks nothing like it. he didn’t ask if i liked it before doing all of my nails and finishing it so made it hard to change them. i don’t get my nails done often but i’d hardly say taking a little grinder to my skin is a manicure.
I went in with my mom for a full set of acrylic and they did the pink and white set without telling us and then I asked them to paint a butterfly on my accent nail in white and black and she put a sticker on it instead. They got the mix all over my fingers, the shape is not even. They didn't push the cuticles and didn't use cuticle oil afterwards either. My fingers are dry because they barely dusted my hands. I have to file my nails myself because I have acrylic on the underneath of the nail. We ended up paying 130 dollars for 2 full sets. Very disappointed.
My mom and I came here for gel mani/pedi and we both agree it wasn’t the best experience. Friendly staff and all but they told everyone that came in it would be a 30 minute wait.. we were there for over 3 hours. My feet soaked for an hour and a half before someone started on me. I get it if they were understaffed but don’t tell every single person that comes in it’ll be 30 minutes when clearly there’s multiple people waiting to get in. They started on my mom before me and finished both her pedi and mani before they even got to me. I would have left had we not come together. All of that aside.. my cuticles were painted over and cured. So 3 days later I now have a ridge of gel that is catching on everything and will most likely peel off. You can see where the top coat brush was clearly too dry and didn’t cover the nail completely. At $180 for two people I would expect a better job than this
Went in today must have had a new guy because it took more than an hour, took him forever to get the gel paint off my toes, and he did a horrible job with trimming my nails, cleaning up my cuticles, and the paint job was terrible. Not worth the $65
I've never been so disappointed with an acrylic fill and gel polish application. All of my nails were different lengths, shapes and thickness. Some individual nails were round on one corner and squared on the other. There is still old gel polish color under the new acrilic. I asked the manicurist to fix the uneven lengths and shapes and this was the final result. I had to come home and shape them myself which caused them to be much shorter than I wanted. Needless to say, I won't be going back.
Horrible customer service. Called in advance & they stated it would be a 15 minute wait for my toddler & I to have an appointment. We got there & signed in. Waited 45 minutes before they even greeted us. They started serving 2 other customers who signed in AFTER us. We left & will not be returning.
When you have to get a therapeutic pedicure as I have had to have for at least ten years now the nail technicians at Hollywood Nails in Ashtabula Ohio is the place to go to get the best nail care ever! I came here from a large metropolitan city with hundreds of nail shops and was only able to find one that would show you care and respect however when I moved here I was somewhat worried being that there are so few if any nail shops here at all. Towne Square Mall in Ashtabula is a very small town type of Mall that offers some of the large town shops with a very friendly and clean like atmosphere. The nail shop is the only nail shop in the mall. The atmosphere was so calm and friendly that I decided to give Hollywood Nails a try and to my surprise it was the best nail care that I ever had! The female nail technician was so respectful and showed that she wanted me to look and feel not just good but healthy. There’s so much to tell but I would be writing a book. Like I stated earlier if you want the best nail care ever then try Hollywood Nails on Ashtabula and I guarantee you will not be unsatisfied.
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Hollywood Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 08:00 PM |
| Saturday | 10:00 AM - 08:00 PM |
| Sunday | 02:00 AM - 05:00 PM |
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