Quick Facts About Sun Beauty Supply
Sun Beauty Supply has a number of strengths that contribute to its reputation as a reliable beauty supply store. First, multiple customers praise the helpfulness and friendliness of the staff. Despite being short on time during their visits, customers were not rushed and received assistance with finding the products they needed. The positive interactions with the staff, particularly the two black male employees, were appreciated by customers who found them easy to talk to and helpful.
Additionally, Sun Beauty Supply is commended for its wide selection of products. Customers state that they were able to find everything they needed for their hairstyles, specifically box braids and dreadlocks. This suggests that the store stocks a variety of hair and beauty products, catering to the different needs of their diverse customer base. Prices are also deemed decent by customers, making the store an affordable option for their beauty supply needs.
Another strength of Sun Beauty Supply is the provision of free items with purchases. One customer mentions receiving a free comb, while another customer and their daughter received a full pack of hair for free. This demonstrates that the store values customer loyalty and provides incentives to encourage repeat visits.
However, Sun Beauty Supply also has weaknesses that may impact the customer experience. Some customers mention negative interactions with the owner, describing them as rude and unprofessional. This negative perception of the owner is emphasized by comments about their behavior, such as not greeting customers, wrapping products in security tape, and not offering assistance while closely monitoring customers. These experiences suggest a lack of customer service skills and a potentially unwelcoming environment.
Another weakness highlighted by customers is the store's small and cluttered layout. Limited walking room and excessive items in every corner of the store make it challenging to navigate and find products easily. This may create a frustrating shopping experience for customers, especially those who prefer a more organized and spacious environment.
Furthermore, a customer raises concerns about possible fraudulent activity regarding their payment. Questioning the discrepancy in charges between receipts and the payment method recorded, the customer expresses suspicion about the store's practices. This accusation undermines the trustworthiness and integrity of Sun Beauty Supply.
In conclusion, Sun Beauty Supply has various strengths that contribute to its appeal, including helpful and friendly staff, a wide selection of products, affordable prices, and the provision of free items. However, there are also weaknesses that affect the customer experience, such as rude and unprofessional behavior from the owner, a small and cluttered store layout, and potential concerns regarding fraudulent activity. These strengths and weaknesses should be considered by potential customers when deciding whether to visit Sun Beauty Supply.
Best TL Reviews
1st time at this Beauty supply store and got there just in time they were closing o had like 10 maybe 15mins.. the staff working that night were cool didn't make me feel rushed at all.. very helpful!! They had everything I needed for my box braids and Dread's.... I do them myself (box braids) them dreads are stressful I need more practice with them myself
Thanks for listening
The Asian owner(s) are rude. The 2 black men staff are probably the best people to work at this store. They are easy to talk to and help accordingly. They got about everything i need. Kind of a small, intimidating store if you've never been there. Very ghetto but what do you expect, its on the east side lol. parking is very tight. prices are decent, good selection for what i need every time i go. i think there's been one time they were sold out of the color i needed.
Nice selection of hair & other products. Just like any other beauty supply. Had a black man working there which is cool, seeing how it's in a more black neighborhood. He was really nice & I got a free comb with my purchase.
I always go to this shop. It is very easy to find what is needed, and they have a good variety. This is the neighborhood beauty supply store. The workers are very kind and helpful, and the owner is very kind. She always gives me a free item when I go there! My daughter and I both got a free full pack of hair!
Walk threw door the owner or employees never greet you the owner is one of the rudest women ever she actually wraps all the products in some type of security tape it’s unbelievable the will
Watch you threw the whole store and still dnt ask if you need help I’ll never spend any money with this store I advise you to do the same don’t believer go in there the Owner might be at the register doing her eye brows while she’s ringing you up oh and she not Black American women!
It's a lot of stuff in their kind of cluttered not very much walking room in their too much stuff in every corner of this place
The owner’s daughter (I believe) was very helpful! Saw something was wrong with the pricing and gave me it for that price. She as well explained a lot about how to take care of my braids. Will for sure return to this location!
I’m trying to understand how I was charged $122 for 4 bottles of kiss color and two small bottles of developer? I paid with my debit card but it says I paid cash on one receipt and debit card on the other. They are doing some fraudulent activity. I’ll see you soon so you explain why you charged me $122.
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