La Foi Luxe Beauty Supply

+1 314-733-5893

10010 Halls Ferry Road, St. Louis, MO 63136 United States of America

Open Today: Closed

Quick Facts About La Foi Luxe Beauty Supply

La Foi Luxe Beauty Supply place has various strengths and weaknesses as outlined by the comments provided. The strengths of the store include its large selection of hair and beauty products for women of color, its collection of African apparel, and its good customer service. These factors contribute to the positive shopping experience and satisfaction of customers who appreciate the store's offerings.

Additionally, the store is praised for being organized and clean, creating a pleasant shopping environment. Furthermore, the fact that the store is black-owned resonates with some customers who value supporting businesses owned by people of color.

Another strength mentioned is the convenience of the location, allowing customers to easily find parking and access the store. This is an important factor for many individuals who place importance on convenience when choosing where to shop.

However, there are several weaknesses that should also be considered. One consistent complaint is related to the quality of the hair sold at La Foi Luxe. Multiple reviewers expressed disappointment with the hair they purchased, stating that it sheds excessively, gets matted easily, and has split ends. These negative experiences have led some customers to pursue alternative options, such as purchasing hair online or from other beauty supply stores.

In addition to the hair quality issues, there are also concerns raised about the customer service provided by the staff. While some reviewers have positive experiences and praise the customer service, there are comments mentioning that the young lady working in the Hair Supply Shop has an attitude and becomes uncomfortable when asked too many questions. This lack of exceptional customer service can leave customers feeling unsatisfied and may discourage them from returning to the store.

It is worth noting that a few of the comments were not directly related to the strengths and weaknesses of La Foi Luxe. These comments mentioned the store's cute shopping bags and the positive experience of being educated by the staff on which products are best for specific needs. Although these do not directly address the strengths and weaknesses, they do contribute to the overall perception of the store.

In conclusion, the strengths of La Foi Luxe Beauty Supply place include its large selection of products, collection of African apparel, good customer service, organization, cleanliness, and convenience. These factors contribute to positive experiences for many customers. However, the weaknesses lie in the quality of the hair sold and the inconsistency in customer service. These aspects may deter some customers from purchasing hair from the store or lead to discomfort during interactions with staff. Overall, it is important for the store to address the concerns raised by customers in order to improve their overall experience and maintain customer loyalty.

Best TL Reviews

Great store & fantabulous service. Large selection of hair/beauty products for women of color. Wonderful collection of African apparel as well. Good customer service, too!

I’ve been going to this place for a few years. Even before they moved locations. The customer service has always been amazing, and I always loved the Indian hair, It was definitely top quality and worth the price. I guess they discontinued it so I tried the Malaysian Deep Wave this time and man am I disappointed. My hair sheds so much, and Gets matted easily. I’ve only had it in for a week and feels like it’s been up months. I’ve always been loyal to this place. But I’ll just start ordering my hair online. Because it was a Waste of money and I’ll have to get my hair redone all over again. Please Avoid my mistake!

Organized, clean, and great customer service. Can’t wait to try out her bundles. Her shopping bags hella cute lol

Store is nice and clean and stocked. But I’m mainly rating their hair in this post. I bought their brand of bundles and I’ve had it in for about a week now and the hair sheds worse than a dog. Just running my fingers through it and strands just fall every time. The ends are the worst part, they are so spilt. I wouldn’t recommend this brand of hair but I highly recommend this beauty supply.

Been buying hair from this place for well over five years. I remember when the one lady used to be set up in the lash loft. The quality of hair is amazing, the customer service is awesome and I love how they educated me on which products was best for my frontal. I won't buy my "unprocessed" hair from any where but here because I know I'm getting what I pay for.

Friendly, well stocked, black owned, great prices. Could park right in front of the store. Loved talking with the worker because she was super knowledgeably and had actually tried the products! I'll be back and I'm bringing my wig loving mom ????

Store and customer service extremely nice . They are also VERY convenient. But the hair Is HORRIFIC. From puffy ness to extreme shedding . If I new I was gone waste 600$ I would just bought beauty supply hair. Or waited because I spent a lot of money. Nevertheless this is a learning lesson and that was my final purchase. For WEAVE .

I love the hair/quality! The young lady who works in the Hair Supply Shop needs Customer Service Training. I'm the type who will question products! She always has an attitude when you ask too many questions. It gets to be uncomfortable. I've been purchasing hair at La Foi Luxe since January 2016. You might want to get someone in there who enjoys providing exceptional Customer Service. I'm a Casemanager and believe in Customer Service.