Quick Facts About Morgan Nails
The strengths of Morgan Nails place based on the comments are:
1. Great customer service: Multiple comments praise the customer service at Morgan Nails, highlighting the staff's friendliness and attentiveness. They emphasize feeling valued as a customer and having a positive experience.
2. Reasonable pricing: Customers mention that the prices at Morgan Nails are reasonable. This could be seen as a strength, as it makes the salon more accessible and attracts more customers.
3. Skillful and talented nail technicians: Many comments mention the expertise and skill of the nail technicians, particularly praising Steven. Customers appreciate the attention to detail and the ability of the salon's staff to create perfect nail shapes.
4. Clean and soft feet: A customer mentions that their feet feel clean and soft after the pedicure. This indicates that the salon provides effective foot care services, which can be a strength for customers seeking this type of treatment.
5. Long-lasting nails: One comment mentions that the nails from Morgan Nails lasted more than three weeks without chipping or breaking. This suggests that the quality of the nail products and techniques used by the salon is high.
6. COVID-19 precautions: A comment highlights that Morgan Nails takes COVID-19 precautions seriously. This can be seen as a strength in today's climate, as customers are more likely to visit salons that prioritize their safety and well-being.
7. Nice atmosphere: A customer mentions that the atmosphere at Morgan Nails is wonderful, with TV and music for relaxation. This indicates that the salon provides a pleasant and comfortable environment for its customers, enhancing their overall experience.
The weaknesses of Morgan Nails place based on the comments are:
1. Busy and long wait times: One comment mentions being turned away on the first visit due to the salon being busy. Another comment mentions waiting for three hours to have their nails done by the owner, Steven. These experiences indicate that the salon may struggle with managing its appointment schedule, leading to longer wait times for customers.
2. Lack of listening to customer preferences: One comment mentions that the nail technician did not listen to what the customer wanted in terms of nail length and shape. This suggests a weakness in communication and attention to customer preferences at Morgan Nails.
3. Pricey services: While most comments mention that the prices at Morgan Nails are reasonable, one customer notes that they find the salon to be a little pricey. This indicates that some customers may perceive the prices as high, potentially limiting accessibility for those on a budget.
4. Unprofessional and unsanitary behavior: One comment describes an incident where the owner, Steven, refused to wash his hands before handling the customer's nails. This behavior is seen as unprofessional and unsanitary, reflecting negatively on the salon's image and customer experience.
In conclusion, Morgan Nails place has many strengths including great customer service, reasonable pricing, skillful and talented nail technicians, effective foot care services, long-lasting nails, COVID-19 precautions, and a nice atmosphere. However, there are also weaknesses such as busy and long wait times, lack of listening to customer preferences, pricey services, and instances of unprofessional and unsanitary behavior. It is important for the salon to address these weaknesses in order to maintain and improve customer satisfaction.
Best TL Reviews
This is my new to go place. Great customer service and price is reasonable. My feet are clean and soft. The shape of my nails are perfect, thin but very sturdy. I can easily see them lasting more than three weeks. I will definitely be going back. Highly recommend.
The first time I came here I was turned away because they were to busy.(Which I took as a good sign) Today I came back and received Amazing service! She did the exact style I asked for. The pedicure was great I had an ingrown nail she removed with minimal discomfort! And great pricing! I see why they have such great reviews! I love my nails I'll definitely be back!
I went in on a Sunday afternoon and didn’t have to wait more than 10 minutes. The service was great and my nail tech made sure that my nails were perfectly shaped and he was super attentive to details that other nail salons don’t do. I had a great time and I will be going again.
I absolutely love????love❤️ Morgan Nails.????I have followed Steven for many years and he has always treated me with the best customer service.. He is very talented and skillful. I started going to him when he was in Atlanta and I have followed him every where he goes and will continue to do so. I think that he is the GREATEST NAIL TECHNICIAN in the Atlanta area hands ???????? down. Steven and his wife Katy are caring, considerate and will not just do anything to your nails ???? for the money ????, they will tell you if they think ???? what you are for will not work!!! I truly appreciate their services!!! Thank you ???? Morgan Nails ???? Also they take COVID-19 precautions very seriously!
I don’t usually leave reviews but, this is the best nail salon I’ve ever gone to. I felt so spoiled here, lol. These are REAL artist and they know what they’re doing. I recommend this place to everyone <3
I patiently waited 3 hours for the owner Steven to do my nails because he’s done a good job before. As I’m waiting he just finished a pedicure & I asked him to nicely wash his hands. As a business owner instead of say of course no problem he said OH NO I CANT WASH MY HANDS & I won’t do your nails. I DONT KNOW WHY HE TOOK OFFENSE FOR A SMALL ASK. Extremely unprofessional & honestly unsanitary. Go somewhere ELSE!
I love this nail salon. The staff is nice and friendly. They are gentle with your hands and feet. Their designs are really nice. They are professional with what they do and how they do it. They are affordable. I never have a issue and take a couple of people with me. The atmosphere is wonderful. TV and music for relaxation.
UPDATE: Despite the longer length than I wanted, these nails lasted over a month with no chips or breaks!
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This was the 2nd time I've been here, mainly because it's a little pricey. I was talked into a pedicure that I didn't ask for (which was a bit my fault, I should've said no more firmly).
But my major complaint is that Anna didn't listen to what I wanted. The nails are GORGEOUS, but they're much longer and more square than what I wanted/asked for. She also left them feeling sharp and scratchy on the tips.
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Morgan Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | 02:00 AM - 06:00 PM |
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Location
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