Quick Facts About Holiday Nail Spa
Holiday Nail Spa, based on the comments provided, has both strengths and weaknesses that can be highlighted. In order to discuss these in 500 words, we will analyze each comment and provide a comprehensive understanding of the salon.
One recurring issue mentioned is the unfriendliness of the employees. One customer stated that they had trouble understanding the staff and when they asked them to repeat themselves, they were refused. This suggests a lack of customer service and communication skills on the part of the staff. Additionally, the comment about the employees giving judgmental looks and reacting aggressively to a mistake further emphasizes the poor customer service experienced at the salon. These instances of rudeness and unprofessional behavior are definite weaknesses of the establishment.
Another common complaint was the issue of waiting time. One customer mentioned being told repeatedly that they would be taken in 2 minutes, only to have waited for 20 minutes. This indicates a lack of organization and time management on the part of the salon. Additionally, another customer mentioned that they had been informed of a delay after already commuting to the salon, further showing a lack of consideration for customers' time. These delays and miscommunication regarding appointment times can be seen as weaknesses of the salon.
One positive aspect, however, is the quality of the services provided. Several customers mentioned that they were happy with the way their nails looked and expressed satisfaction with the manicure and pedicure services. One customer even stated that the salon took amazing care of them and that the process was quick and painless. This suggests that the salon has skilled technicians who can provide good quality services. This can be seen as one of the strengths of Holiday Nail Spa.
Another strength mentioned by a customer is the reasonable prices. They state that the prices for a regular manicure and pedicure are $30, which they find to be reasonable. This indicates that the salon offers affordable services compared to other establishments. This can attract customers who are looking for cost-effective options for their nail care needs.
In terms of weaknesses, one customer mentioned that the salon charged extra for services that should have been included in the manicure, such as cutting and cleaning cuticles. This shows a lack of transparency and raises questions about the salon's pricing structure. Additionally, it was mentioned that the salon only accepts cash payments, which can inconvenience customers who do not carry cash. These issues with pricing and payment options can be considered weaknesses of the salon.
Overall, Holiday Nail Spa has both strengths and weaknesses. The quality of the services and the affordability can be seen as strengths, while the lack of customer service, unprofessional behavior, and issues with waiting times and pricing can be considered weaknesses. It is important for the salon to address these weaknesses in order to provide a better overall experience for their customers.
Best TL Reviews
They are very unfriendly and when I said I had trouble understanding them they refused to repeat themselves.
They also kept saying they would take me in 2 minutes. After being told 2 minutes several times it had been 20 minutes.
I also asked her to pick my cuticles and she did a really poor job and I kept saying that I my cuticles hadn’t been picked enough. She still didn’t do it right and I eventually just have and left.
I love holiday nail spa. I’m a bit of a baby and have had past bad experiences but they took amazing care of me. My nails look amazing and they were so quick and painless. Thank you guys so much. I have dip nail.
I made the mistake of telling them I was from out of town! I think they thought that meant I was not intelligent. I was pleased they let me make an appointment quickly to be seen within the hour. However, while I was on my way to the 5:15 appt, they called me around 5 to tell me they were behind. After 45 minutes, I asked how much longer and they said it would be another 5-7 minutes. My appointment was for bio-gel manicure and they wanted to charge me an additional 15 bucks to file off the bio gel I already had on my nails. Then after waiting 45 minutes, she asked me if I want my cuticles cleaned/clipped. I said, isn't that apart of the manicure? They said, no...that will be an extra 6 dollars. I walked out of the salon and will NEVER return! They are also CASH only! VERY DISAPPOINTED!
It's a great place to get a mani pedi! Prices are reasonable, and the service is the best!
Took me as a walk in. Waited for a tech about 15mins. DUC was worth the wait. A rather quiet man but good at what me does in a decent amount of time.
Horrible service. The employees were very rude with judgmental looks. By far the worst nail salon experience ever. They filed my friends nails crooked and still reacted aggressive in both with her nails and demeanor to my friend and I. After seeing that I decided not to even get my nails done as did she. But she still made us pay 25 dollars after just a file! I also have a small Yorky and they didn’t even let him in but in all the other salons they let my Yorkie in which I understand but my teacup yorkie?
I been a happy costumer for 5 years! I'm glad the tina always take care of me! Some times I need to wait but the wait is worth it ????!
Came with a girlfriend for a Mani pedi. I susally commute from Inglewood to Long Beach for my services but she told me about this place. The shop isn't as fancy as the shops I usually frequent, but don't let that fool you. The technicians all do really great work. Especially Ben, he took care of me for my pedicure, and leg massage. For my Mani I had Helen.
For a regular Mani and pedi $30.thats not bad, I was tired of paying almost $70 for gel Mani and Pedi that lasted a couple of days before they started to peel, and I just removed them messing up my nail bed. I'm staying away from gel until my nails become stronger. Glad I accompanied my friend here.
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Holiday Nail Spa Info
Amenities
Health & safety
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Mask required
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Temperature check required
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Staff wear masks
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Staff get temperature checks
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Staff required to disinfect surfaces between visits
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:30 AM - 07:30 PM |
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| Tuesday | Closed |
| Wednesday | 09:30 AM - 07:30 PM |
| Thursday | 09:30 AM - 07:30 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:30 AM - 07:30 PM |
| Sunday | 09:30 AM - 06:00 PM |
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Location
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