Quick Facts About Magic Nail
Magic Nail Place is a nail salon that has received a mix of positive and negative reviews from customers. In order to evaluate the strengths and weaknesses of the business, we will analyze the comments provided.
Starting with the negative comments, one customer mentioned that they experienced pain and swelling after getting their nails done at Magic Nail Place. This is a significant weakness as it indicates a lack of proper hygiene and care in their services. Additionally, the customer complained about the unprofessionalism of the staff, specifically mentioning rude behavior and the manager accusing them of lying. This displays poor customer service and a lack of professionalism, which is another weakness of the business. Another customer mentioned that they witnessed a different customer complaining about receiving regular polish instead of gel polish, which suggests a potential issue with accuracy and attention to detail.
Another weakness outlined in the comments is the subpar pedicure service. One customer mentioned that they were cut badly during a pedicure and the employee laughed it off, which is highly unprofessional. Additionally, a lack of consistency in service quality is mentioned, with one employee being praised for their ideal pedicures while another employee performs poorly. This inconsistency indicates a lack of training and supervision, which is a weakness of the business.
Despite the negatives, some positive aspects of Magic Nail Place were mentioned in the comments. One customer praised the customer service, indicating that the staff is friendly and helpful, which is a strength. Another customer mentioned that they have been a loyal customer for over 2.5 years, suggesting that there are aspects of the business that are appealing and keep customers coming back. Additionally, one customer mentioned that they received a great simple manicure at a fantastic price, highlighting the affordability of the services provided by Magic Nail Place. This affordability may be a strength that draws in customers who are looking for good quality nail services at a reasonable cost.
Furthermore, another customer expressed satisfaction with the work done on their nails after having a negative experience elsewhere. This indicates that Magic Nail Place has the capability to improve and fix previous nail issues, which can be seen as a strength. Additionally, the customer praised the communication with their nail technician, suggesting that there are employees who provide good customer interaction and fulfill the desired nail requests.
In conclusion, the strengths of Magic Nail Place include friendly customer service, affordability, the ability to fix previous nail issues, and some employees who provide good customer interaction. However, weaknesses include a lack of hygiene and care resulting in pain and swelling, poor customer service and professionalism from certain staff members, and inconsistencies in service quality. These weaknesses should be addressed in order to improve the overall customer experience at Magic Nail Place.
Best TL Reviews
Got my nails done Friday April 15th, 5 days after i was dealing with pain for the whole period and today i woke up to a swollen finger had to come back and get a nail removed from a fresh set, i paid $100 total plus a pedicure just to have a infected nail never again will i come back to this place very unprofessional they don’t acknowledge you very rude and the manager was talking about i was lying and said i bumped my nail into something when i didn’t meanwhile while i was there another lady mouthed that she was never coming back because she got regular polish instead of gel polish now i might have to take a trip to the emergency room because of this place ! avoid this place at all cost not worth your health! been getting acrylic nails for years and never ever have this happened before ever
Totally love the customer service here. Love the designs.. been coming here for 2.5 years. Totally recommend them
Jeremy was great with my daughter. She left happy and asking if we could get him next time. Thank you for a great job
Did a little self love today and walked in to Magic Nail, got exactly what I needed...a great simple manicure at a fantastic price! Such nice staff and friendly environment!
Shame on me for giving this place a second chance. The man they have working there is legit garbage, first time he cut me badly and just laughed. The pedicure was sub par. Is it me or does this area not know what a full service pedicure is at all. Found on my second visit I was over charged by $15 the first visit as well. Their idea of a massage is ridiculous and it’s not all the employees either because both times I came I watched the one lady give ideal pedicures to her clients. I don’t what the relationship is with the main lady and this man but the amount of excuses and lies she participated in for this man when confronted is absurd. I’m a huge person about my pedicure and this is just gross my 7 year old can give better pedicures. Save your money
Will never attend again, first red flag was the lady coming to me talking with her mouth full of food. She didn’t put acrylics on three of my nails but was prying at them like she had. They’re all so uneven and look nothing like what I asked for. The dip gel isn’t even on my full nail it gets cut off at the end. Will be going somewhere to get them removed, the one acrylic tip is too big for my finger as she was rushing and is causing me pain. Also left with polish smeared all over my hands. Don’t waste your money. Would give 0 stars if I could
Magic nails always does a fabjob on my nails. Their prices are great, and it's a nice atmosphere.
First off my nails were really bad because I got them done somewhere else.I had 2 broken nails and needed a fill. The lady who fixed and did my nails was sooooo sweet and cool. When I explained how I wanted my nails she did just that and she talked to me the entire time! I really liked her!! So much so I made an appt to come back so I won’t have to wait!! On top of it all I got a pedicure too and gel polish on my hands and feet and still didn’t come out of $100 bucks! Last place I went to cost me 125$ and the work was garbage!!!
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Magic Nail Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 06:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
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Location
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