Nail World

+1 615-352-0102

6335 Charlotte Pike, Nashville, TN 37209 United States of America

Open Today: -

Quick Facts About Nail World

Nail World is a nail salon that has received a mix of positive and negative feedback from customers. In order to assess its strengths and weaknesses, let's analyze the comments given by customers.

Starting with the strengths, it appears that Nail World has some talented nail technicians. Sandy, specifically, is described as both amazing and awesome by different customers. This suggests that she is skilled at what she does and provides a satisfactory experience for clients. Additionally, one customer mentions being happy with the outcome of their nails, indicating that the salon can deliver quality results.

Another strength mentioned by a customer is the short wait time. They claim to have waited for only 10 minutes before getting their nails done, which is relatively fast compared to other nail salons. This efficient service could be due to having enough technicians available, as noted by a different customer. With a sufficient number of staff members, Nail World can attend to a larger number of customers, reducing overall waiting time.

Affordability is also seen as a strength for Nail World. A customer mentions that they were not overcharged for any services provided. This implies that the salon is fair in its pricing and does not take advantage of customers by overpricing their services. This can be an attractive feature for clients who want quality services without breaking the bank.

On the other hand, Nail World also has several weaknesses that need addressing. One major issue is the inconsistent quality of service. Some customers complain about technicians not paying attention to details, such as properly cleaning the edges of the nails or ensuring even nail trimming. Inconsistencies in service quality can lead to customer dissatisfaction and negative reviews.

Another weakness mentioned by a customer is the lack of attention and disregard for customer time. Sitting for two hours waiting for someone to attend to you is a long time to wait, especially when other customers are being attended to promptly. This suggests poor time management and lack of consideration for customer schedules. Efficient use of time is an essential aspect of running a successful salon, and Nail World seems to be lacking in this regard.

Another complaint is the poor customer service received by a customer who showed a picture of the desired nail design. The technician disregarded the picture and did the nails according to their own preferences. This lack of attention to customer requests, combined with a disrespectful attitude when asked for corrections, is detrimental to the overall customer experience. Customers pay for personalized services, and when they are not fulfilled, it leads to dissatisfaction and negative recommendations.

In summary, Nail World has mixed reviews from customers, which point out both strengths and weaknesses. The strengths include the presence of skilled technicians, a relatively short wait time, and affordability. However, the weaknesses include inconsistent service quality, poor time management, and a lack of attention to customer requests. Addressing these weaknesses will be essential for Nail World to improve its overall customer satisfaction and reputation.

Best TL Reviews

Sandy did my nails.

From far they look nice but she completely forgot to clean the edges so the acrylic overlapped over my cuticle. I would Not recommend going to her.

Sandy is Amazing!

Nobody could EVA!!

Been knowing Sandy for over 20 years!

She is awesome!!

Sat 30mins awaiting 1 of the 2 techs that were doing pedicures, the other 2 were doing manis.. 2 more waiting came in as I was waiting.. Normally they have plenty techs .. oh well will try another day.

There’s usually always a long wait at nail salons unless you have an appointment. However that wasn’t the case here. I waited maybe 10 minutes before getting a full set. The lady who did my nails was courteous and listened to what I wanted. I was very pleased with the outcome. I will definitely be back!

Got a fill-in after someone else messed my nails up. Nail world was fast, did a wonderful job, and they were extremely nice. I'm happy with the way my nails turned out. They dont over charge for anything. I'll for sure be returning!

Got Gels, cannot recommended. Nails were trimmed unevenly, edges on three nails were not fully painted, and the paint on two nails were cracking within a week

This place used to be one of my favs but service was lacking my last visit. I showed a picture of what I wanted my nails to look like and the tech still did them according to what she felt like doing. When asked to correct them she gave me major attitude and told me not today cause they were closing soon. Mind you im spending $180+ dollars on my two teens nails which were perfect by the way(different tech- a man) and my own mani and pedi. How hard is it to follow a pic? Her response was she thought i wanted half a design. If the picture was a whole design why would i want half of the design? Bad experience to not get what i paid for. I will wait on the guy to do my nails next time if i decide to revisit but I left not being 100% satisfied this expensive visit.

Do not care about your time. They were stored on you and do a pedicure or manicure and someone else have to do the other part of you, but you’ll be sitting for two hours waiting