Quick Facts About El matatan barbershop
El matatan barbershop has received a range of feedback from customers, highlighting both strengths and weaknesses of the establishment. Below, I will analyze these comments in order to provide a comprehensive understanding of the strengths and weaknesses of El matatan barbershop.
Starting with the strengths, one recurring theme throughout the comments is the praise for the customer service at El matatan barbershop. One customer describes it as "Customer Service Innovation" and notes that the barbers offer a great experience for their customers. Another customer mentions the family-type atmosphere, where kids are also welcome, and emphasizes that the price is right. These positive remarks indicate that El matatan barbershop excels in creating a welcoming and friendly environment for its customers.
Furthermore, several customers express satisfaction with the quality of haircuts they received at El matatan barbershop. One customer mentions that the barbers are "very talented guys" and another customer states that their husband and son always receive great haircuts at the shop. These comments suggest that the barbers at El matatan barbershop possess the skills necessary to deliver quality haircuts.
Despite these strengths, the comments also reveal several weaknesses associated with El matatan barbershop. The most common criticism is regarding the overall experience and customer service. Multiple customers complain about rude behavior from the barbers, including being asked to leave the chair after expressing dissatisfaction with the haircut and experiencing a barber becoming agitated when asked to provide pictures of his work. These negative experiences indicate a lack of professionalism and a disregard for customer satisfaction on the part of some barbers at El matatan barbershop.
Another weakness highlighted in the comments is the inconsistency in the quality of haircuts received at El matatan barbershop. One customer had to let their hair grow back after just two months, and another mentions that the cuts were uneven and of poor quality. These comments suggest that there may be inconsistencies among the barbers in terms of their skills and attention to detail. This inconsistency can contribute to a lack of trust and satisfaction among customers.
Another weakness mentioned in one of the comments is the use of Bigen, a chemical product, without informing the customer about potential allergies or side effects. This oversight shows a lack of attentiveness and consideration for customer well-being. This incident could have serious consequences for customers with allergies or sensitivities to such chemicals.
Finally, pricing is mentioned as a downside of El matatan barbershop. One customer mentions that $30 for a simple haircut is considered outlandish. While pricing is subjective and can vary depending on the location and level of expertise, the comment suggests that some customers perceive El matatan barbershop as overpriced.
In conclusion, El matatan barbershop has both strengths and weaknesses. The strengths include positive comments about customer service, a family-friendly atmosphere, and the talent of the barbers. However, weaknesses such as inconsistent quality of haircuts, rude behavior from some barbers, lack of communication regarding potential allergies, and perceived high prices have been identified. Addressing these weaknesses could improve the overall customer experience and satisfaction at El matatan barbershop.
Best TL Reviews
Honestly if I could give a 0 I would. Let's just say I needed to let my hair grow back 2 Months after coming to this place. Do yourself a favor and go somewhere else on top of it they charged 40 dollars for a cut that my 5 year old son could have given me. Go to NY Harlem and Brooklyn its where the real Barbers are.
This is I best barbershop of my husband and son! I’m always happy when they does hair cut for them ! Always ❤️❤️❤️But only today my husband went there and I don’t know who did the hair for my husband ????????????it’s don’t look right like always. And my husband he was said today the guy did for me not the same one from last time, I told him u should go with the one last time I love the way he does your hair, anyway I love this shop and I’ll tell my husband go again but next time get the right one ❤️❤️❤️
"Customer Service Innovation" at a 5 star rating. Pedro and his team do not only offer great service and a exceptional hair cut but also deliver a great experience for their valued customers. A family type atmosphere where kids are welcome. The price is right also.
Went to this barbershop thinking I was going to get ”A1” service... I was wrong!!! As soon as I walked in I was asked who was I waiting for ( cool no problem) I replied that I wasn’t waiting on anyone. I wanted to see the work of these barbers before I jumped in the chair. The middle barber to the left presented his chair and told me to jump in so I asked him for PICTURES OF HIS WORK. He went and got a book with hair cut styles in it. I explained to him again that I wanted to see pictures of his work, then another barber explained to him in Spanish. He got agitated and told me to wait for another barber then went off in a rant in Spanish. The Barber didn’t know I understood what he was saying. He was very rude. I don’t understand what or why he would get upset about a customer asking an “Artist” about his work. With that being said I did not spend my money there and I do not recommend anyone else to.
This place gave me worst haircuts I have ever had. The cut was uneven. The customer service was horrible, not respectful at all. The guy told me to get out of the chair when I told him the cur was uneven. Just overall experience was horrible.
I enjoyed my first-time experience there Saturday evening! The barbers cut fast yet still do a great job. My only complaint is that I was sleepy and going to work right after my cut. Dozing off in the chair, I didn’t even notice that as the barber was shaving me in the end, he used Bigen on my beard hairline.
Now don’t get me wrong, it made my shape-up look official like a BAWSE! Except I found out a few years back that I’m allergic to Bigen. A day later and now my face looks like a puffer-fish. I wished the barber would have informed me prior as some customers have bad allergic reactions to certain chemicals - can even be deadly.
Despite that, I’ll still visit again. Next time I’ll just let the barber know not to use Bigen or better yet bring my own Kiss Express Color dye he can use that I’m NOT allergic to and won’t put me in the ER.
Great barbers. Very talented guys. Only down fqll is the price is too high. I just got a cut not shave or shape up and i paid 30 dollars. So thats outlandish. Otherwise would of fave it a 4 or even a 4
The only barber shop I’ve been to where you ask for a shave you get a shape up and the barber shaved my beard without using any shaving cream. Trimmed out the beard using a trimmer and then used a razor straight on skin. Not happy.
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El matatan barbershop Info
Amenities
Health & safety
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Mask required
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Temperature check required
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Staff wear masks
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Staff get temperature checks
Accessibility
Amenities
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Gender-neutral restroom
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Restroom
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 07:00 AM |
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| Tuesday | 09:00 AM - 07:00 AM |
| Wednesday | 09:00 AM - 07:00 AM |
| Thursday | 09:00 AM - 07:00 AM |
| Friday | 09:00 AM - 09:00 PM |
| Saturday | 09:00 AM - 09:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
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Location
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