Quick Facts About My Girlfriend’s Place Nail Salon
Strengths of My Girlfriend's Place Nail Salon:
1. Excellent customer service: Multiple customers mentioned that the staff at My Girlfriend's Place Nail Salon were very nice, welcoming, and accommodating. They listened to their customers' requests and made sure to give them the desired outcome.
2. Talented nail technicians: Many customers expressed satisfaction with the quality of the nail services they received. They praised the nail technicians for their skills in achieving the desired results and providing great hand painting, French tips, shaping, and other nail services.
3. Fast service: Customers appreciated the speed at which the salon operated, especially considering it was a walk-in salon. They mentioned that they didn't have to wait long for their appointment and that the technicians worked efficiently.
4. Affordable prices: Several customers mentioned that My Girlfriend's Place Nail Salon offered affordable prices for their services. This factor may attract price-conscious customers and help establish the salon as a budget-friendly option.
5. Clean and cozy atmosphere: Customers commented on the clean and cozy ambiance of the salon. They appreciated the well-maintained environment and the overall vibe of the place.
Weaknesses of My Girlfriend's Place Nail Salon:
1. Inconsistent customer experiences: While many customers had positive experiences at the salon, there were a few negative reviews. One customer mentioned feeling uncomfortable due to a pricing discrepancy and perceived mocking of Asians by the staff. Another customer expressed dissatisfaction with the nail results and high prices. These negative experiences can impact the salon's reputation and deter potential customers.
2. Welcoming attitude: A few customers mentioned that the initial greeting from the staff was not as warm and welcoming as they would have expected. This could be seen as a weakness in terms of creating a positive first impression and ensuring a great customer experience.
3. Pricing transparency: One customer mentioned a pricing discrepancy between what they were initially told and what they were charged. This lack of pricing transparency can lead to customer dissatisfaction and a sense of unfair treatment.
4. Social media presence: A customer mentioned that the salon's Instagram page seemed to have an attitude in response to price-related complaints. This suggests a lack of effective communication and customer relationship management on social media platforms, which can negatively affect the salon's online reputation and potential customer engagement.
5. Nail quality: One customer mentioned that their nails didn't turn out as expected and appeared worn out after only one day. This indicates a possible issue with the durability and longevity of the nail services provided.
In conclusion, My Girlfriend's Place Nail Salon has several strengths, including excellent customer service, talented nail technicians, fast service, affordable prices, and a clean and cozy atmosphere. However, there are some weaknesses to address, such as inconsistent customer experiences, the need for a more welcoming attitude, improved pricing transparency, enhanced social media management, and a focus on maintaining high-quality nail services.
Best TL Reviews
This one of my first time at a blacked owned, nail
shop!!! They were younger & very nice. The young
lady who did my ???? was nice & listened to me & achieved what I wanted. I even was offered wine.
The nusic was alittle loud, but it was a vibe, cut decor
This salon is awesome!!!! My first visit was 02/17/23 and I will be going back!! Everyone was very nice my nail tech was amazing she gave me exactly what I asked for!!! The owner super nice! I love that she greeted me with a smile! For this salon to be walk in they move very fast!!!! nice vibes,very clean and affordable each tech is awesome you won’t be disappointed. I found my new nail home!!!
They are wonderful, I had an appointment, I came in my nail tech was waiting for me! My nails were perfect exactly how I wanted them to look! They offered me something to drink! The whole experience was amazing. I have been coming bk for a while now!
I was in town from TN… and it was my first time in Atlanta I was only in town for 2 days so I was pretty new to everywhere I went. But I got my nails done here the lady’s were so nice and warming. I can’t remember the lady who did my nails but she was sweet and kind and always made sure to ask if I needed anything done to my nails or if I didn’t like one or two. But I’m happy. lady’s were so nice and welcoming. When I come back I will be stopping by to see her again!!!!
Worse Experience!!
I was looking forward to getting my nails done today & trying to support black business. Enjoyed a complimentary cup of wine & thought it’ll be a good day. Sadly I was told my nails would be $55 at the start of service but when it was time to check out the owner said my nails would be $80. After letting her know what I was told she still insisted on $80 because guy was new. That’s terrible customer service and to make matters worse they preceded to mock Asians as if I was ignorant & oblivious of what they were insinuating.
Now what if I didn’t have enough to pay for my service??! Isn’t that the point of asking before hand. I was going to walk out and pay my $55 but I understood at that moment they needed it more than me & had no class. Now I know first hand why they receive bad complaints & trust me I’m no stranger to paying over 100 for nails for certain occasions but when you say a price you need to stand by it & no nail tech should be working for you if they aren’t aware of your pricing! Made me Very uncomfortable & I won’t be returning even tho I purchased a membership for $30 smh but the poor experience outweighs the lost of cash!
Btw if your looking for a great Black mail tech visit @nailed.goddess on ig ! Next time I’ll just make the drive to her because this neighborhood establishment doesn’t take care of their “girlfriends”
I don’t usually make reviews like this but maybe this could help improve a future clients experience I rated My Girlfriends Place 3 stars , so when I first walked in the workers didn’t have the most welcoming attitude but I overlooked it due to the fact that it’s a black owned business and being that I’m a part of the community I wanted to support . I figured they just had a long day and overlooked it, about 30 minutes into me, writing my name, down to get a full set ,I was welcomed by my nail tech , in which I will not disclose her name due to the fact that this review is not to say anything tarnishing about her personally because she was very sweet , honestly if I was basing my whole experience off of just my nail tech, it would’ve been a four out of five instead of three she was great and very accommodating … but my nails didn’t turn out exactly how I wanted them. They look as if I’ve had them for a while and it’s only the first day. At any other shop the set that I have would’ve been anywhere between 100 & 150 at the most but it came closer to $200. I guess I would say when looking to support new businesses do your research as well as pay attention to red flags. before I went to this establishment I noticed that whoever runs their Instagram page is a bit attitudeish almost every day because I assume people are complaining about their prices .. which from client to worker I can agree that the prices are a bit high for a new establishment, and also bad attitudes, but I am thankful that my nail tech was at least accommodating and we had a pretty good conversation but other than that I feel as though I was just a practice hand for her not so much as a paying client . I won’t be going back but I hope they make some changes for their future clients. I’m also an influencer so this could’ve went a whole nother way, which is why establishments (especially black owned ) should always be kind .
I always have a great experience here! Marcell handpaints my French tips perfectly and the shaping is always 5-stars.????
Sooo...first, if I could give 10 stars I would!!! After making my mind up that I would NEVER EVER EVER support another non-black nail salon, I walked into My Girlfriends Place Nail Salon and I'm wondering how I didn't know that this place was in my neck of the woods. Super cute, clean and cozy!!! Marselle greeted me right when I walked in and and after only a less than 10 minute wait, started on my pedicure (which was amazing)!!! Then took care of a full set for me afterwards. Professional, timely, fun atmosphere!!!!!! Keep up the FANTASTIC work!!! I'll be back soon....
Place Pictures
My Girlfriend’s Place Nail Salon Info
Amenities
From the business
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Identifies as Black-owned
Health & safety
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Staff required to disinfect surfaces between visits
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Payments
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Debit cards
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NFC mobile payments
Today
Opening Hours
| Monday | 11:00 AM - 08:00 PM |
|---|---|
| Tuesday | 11:00 AM - 08:00 PM |
| Wednesday | 11:00 AM - 08:00 PM |
| Thursday | 11:00 AM - 08:00 PM |
| Friday | 11:00 AM - 08:00 PM |
| Saturday | 11:00 AM - 08:00 PM |
| Sunday | 02:00 AM - 06:00 PM |
How to go there
Location
Places
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