D'Mary Hair Salón

+1 336-893-5262

1401 S Stratford Rd c, Winston-Salem, NC 27103 United States of America

Open Today: -

Quick Facts About D'Mary Hair Salón

D'Mary Hair Salon, according to the comments, has several strengths and weaknesses that can be analyzed. In terms of strengths, one recurring positive aspect is the cleanliness and nice atmosphere of the salon. Customers appreciate the well-maintained location, which contributes to a pleasant experience. Additionally, the salon seems to specialize in Dominican blowouts, and many customers praise their hair services. They claim that their hair is healthier and well-taken care of after visiting D'Mary Hair Salon. The reviewers appreciate the expertise of the stylists and mention that the results are worth the price.

Another strength mentioned by customers is the friendliness and professionalism of the staff. Several comments highlight the accommodating and welcoming nature of the salon employees. This positive customer service experience contributes to a comfortable environment and makes customers feel valued. The quick and fast service is also seen as a strength, with walk-ins being welcomed and appreciated for spontaneous decisions.

Affordability is another positive aspect mentioned in the comments. Some customers express satisfaction with the prices, while others find them reasonable considering the quality of service provided. The affordability factor is significant, as it attracts customers who may be on a budget or are looking for value for their money.

However, there are also a few weaknesses mentioned by customers. One common complaint is the high price compared to other salons they have visited. While most customers acknowledge that the services are worth the cost, there are a few who consider it too expensive. This may discourage some potential customers who are seeking more affordable options.

Another weakness mentioned by one reviewer is the long wait times during peak hours. This individual had to wait for 3-4 hours on a weekend, which they found unacceptable. Long wait times can be inconvenient for customers, especially those on tight schedules or with limited availability. This may pose a challenge for the salon in managing its appointments properly.

One specific concern raised in a comment is regarding the changes in staff and hours of operation after the salon reopened following the pandemic. This may have caused disappointment among long-time customers who were used to certain stylists or scheduling options. Furthermore, inadequate mask usage by some stylists is mentioned as a safety concern, making the customer hesitant to return until the pandemic is completely over.

To address these weaknesses, D'Mary Hair Salon could consider implementing strategies to reduce wait times during busy periods, such as implementing an appointment system or hiring additional staff. They could also ensure that all employees adhere to proper mask usage to prioritize the safety and comfort of customers. Additionally, maintaining clear and consistent communication with customers regarding any changes in staff or operating hours could help manage expectations and minimize disappointment.

In conclusion, D'Mary Hair Salon has several strengths, such as a clean and pleasant environment, skilled and friendly stylists, quick and fast service, and affordability. However, there are also weaknesses, including high prices compared to some competitors, long wait times during peak hours, and changes in staff and operating hours following the reopening after the pandemic. By addressing these weaknesses and building upon their strengths, D'Mary Hair Salon can continue to provide excellent service and attract a loyal customer base.

Best TL Reviews

I’ve been here a few times now and i can now leave a real honest review, the location is clean and nice well taken care of. Now for the hair, i absolutely love how they do my hair I’ve been to many Dominican salons and this one is the best one. I went to one before this one that used perm in my hair without my knowledge and ruined my hair since then I’ve been super cautious, my hair is healthier now thanks to D’mary hair salon! The only thing i can say i don’t really like is the price 45$ for a wash and blow out to me is a lot as i previously paid 25$ but nonetheless it is worth every penny!

Lovely place, lovely people. Had a Dominican blowout and Chana was wonderful doing my hair. I feel comfortable at D’Mary Salon. Everyone is very nice and accommodating, and seem to really enjoy their job. I’ll be back for sure!

Walked-in to have a wash and Dominican blowout on a Tuesday @ 3pm and I was immediately serviced, no wait. Everyone was so friendly. The environment is clean & professional. I had the BEST hair wash of my entire life! She took her time, scratched my scalp and I didjt have a wet shirt after she was done. Lol Then the stylist was great too! She repeatedly asked if I was okay while she was styling my hair and she allowed me to watch as she styled and checked for confirmation that I was happy with the service she was providing . Finally, the prices can't be beat! Will definitely go again and take my daughters as well. A+++

Not from here, visiting and will return when back in the area.Went towards end of day, empty once I arrived. Was attended to swiftly. Stylist was very nice.

Hair: Gorgeous! Beautifully done.

Love the quick & fast service…Walkins are always welcomed for my on the spot decisions. Service is amazing!

They are super friendly, very professional.

I will definitely keep going there. My new place to get my hair done.

My hair was beautiful. You would have thought I got a perm! I wouldn't go on the weekend again , 3-4 hour wait was unreal! ???????????????????????? but I'll definitely be back to get my hair done and I'm actually going back to have them color my hair.

I’ve been going for over 10 years, but have been very disappointed since they reopened after the pandemic. Mary and Fifa left and hours changed. Even though mask are recommended, not every stylist wear them properly. Wearing the mask under your chin, while non stop talking as your doing someone’s hair is not only unsafe, but nerve racking! So until this pandemic is totally over, I won’t be going back. Sorry!