Park place nail spa

+1 401-270-7350

1101 Park Ave, Cranston, RI 02910 United States of America

Open Today: -

Quick Facts About Park place nail spa

Park Place Nail Spa has both strengths and weaknesses based on the comments provided. Starting with the strengths, one comment mentions that they have great pedicure packages and a variety of nail polish colors. This suggests that they offer a wide range of options for customers to choose from, allowing them to customize their experience and find something that suits their preferences.

Another strength mentioned is the ability to relax and not be bothered by chatty conversation. Some customers prefer a more peaceful and quiet environment when getting their nails done, and this salon seems to provide that option. This can be appealing for those who want to unwind and have some alone time during their appointment.

Additionally, one comment states that they are good with gel manicures. This implies that the salon has skilled technicians who can provide high-quality gel manicures, which are popular among many customers. It is important for a salon to excel in certain areas, such as gel manicures, to attract customers who specifically want that service.

Moving on to the weaknesses, one comment highlights that the salon is not great with fake acrylic nails. This suggests that their technicians may not have the expertise or experience in working with fake acrylic nails, which can be disappointing for customers who prefer that type of manicure. Lack of proficiency in this area can limit the salon's ability to cater to a wider range of customers and may lead potential customers to seek other options.

Another weakness is reflected in a comment where a customer had a negative experience. They mentioned that their nails broke shortly after getting them done, causing pain and bleeding. This indicates a lack of quality in the service provided, as well as potential negligence in properly caring for the customer's natural nails. Such experiences can greatly impact the salon's reputation and deter potential customers from choosing Park Place Nail Spa.

Another weakness mentioned is the poor customer experience in terms of hours of operation. A customer stated that despite the salon's hours being displayed as open until 6:30 pm on a Sunday, they were told they were closed when they arrived. This inconsistency in operating hours can lead to customer frustration and dissatisfaction. It is important for a business to adhere to the advertised schedule to maintain trust and provide a positive customer experience.

Lastly, negative comments about the customer service highlight a weakness. One customer mentioned that the salon did not handle customer feedback well and the technicians were stand-offish. Another customer mentioned rough handling that resulted in bleeding. These experiences reflect a lack of professionalism and attention to customer comfort and satisfaction. Good customer service is crucial for any business, including nail salons, as it determines the overall experience and can be a deciding factor for customers when choosing a salon.

In summary, Park Place Nail Spa has strengths such as a variety of nail polish colors, a relaxing environment with minimal conversation, and proficiency in gel manicures. However, they have weaknesses including a lack of expertise in fake acrylic nails, poor quality service leading to broken nails and bleeding, inconsistent hours of operation, and negative customer service experiences. These weaknesses can greatly impact the salon's reputation and customer satisfaction.

Best TL Reviews

It depends what you want to do they have great pedicure packages and a variety of nail polish colors. They are not great with fake acrylic nails but are good with gel manicures. You can go and not get bothered with chatty conversation if you want to relax and get your nails done.

I went to get my nails done at this salon, bought a giftcard just so I wouldn’t have to worry about the cash to get them redone.. Not even a week later, two nails broke and broke my actual nailbeds as well. Both broken nails tore my actual nails, caused me immense pain and to bleed as well. Not to mention they didn’t even do them good in the first place, they didn’t cut my cuticles and they were bumpy as well. AVOID this place, they refused to refund my giftcard too regardless of my torn nails.

If you value your time and money do not go there. The guy, Charlie, expected me to walk out of the salon with my nail looking like crap (I've posted a picture). After his 3rd try and my nails looking worst and worst each try, I decided to wait for someone else to fix it. The lady was nice and did a decent job. But clearly, not all of their staffs are properly trained. It's almost unacceptable to spend 3 hours for a shellac manicure when it should really take me 1hour.

Ours of operation said till 6:30 on Sunday. Neon sign flashing OPEN front door wide open l walked in and asked to have the gel removed from my nails. Two patrons in the shop having services done and the woman at the front desk tells me they are closed. Very poor customer experience and I will never come back here!

Got a gift certificate to get a pedicure and thought I might as well get a full set, let me tell you they thought my certificate was fake and rushed the service, cut all my cuticles and was bleeding. They charged me $45 for a reg full set, the nails were not even and different shapes. Absolutely terrible. Would not recommend to a fried and won't ever come back.

Terrible customer service! No regard for customer feedback! Prepare to be touched without being asked. The nail technicians were stand-offish. I got a bad/uncomfortable feeling as soon as I walked in there, should’ve listened to my gut. Very rough handling: I bleed on four different fingers.

Had a good experience. I normally do my nails because I'm always disappointed everytime I pay to get them done but I enjoyed my experience here.

Perfect nail salon. Clean, friendly, accommodating. One time i had to bring my infant son with me, and when he got fussy, the women in the salon actually held him and gave him a bottle while the others finished my nails! To me, that was AWESOME!