Quick Facts About Pro Nails Spa
Pro Nails Spa has received both positive and negative comments about their services, which give insights into their strengths and weaknesses. It is important to note that the comments represent individual experiences and may not reflect the overall quality of the establishment.
Starting with the strengths, one consistent positive comment is that the full sets and pedicures provided at Pro Nails Spa are unmatched. Customers appreciate the quality of their work and mention that they always achieve the desired look. This indicates that the technicians are skilled and have the ability to meet the expectations of their clients.
There are also specific nail technicians who receive praises from customers. Brey and Tai are both mentioned multiple times for their amazing work and attention to detail. Customers appreciate their creativity and the time they take to ensure that each nail is perfect. This suggests that these technicians possess expertise and have developed a loyal customer base.
Efficiency is another strength highlighted by a customer who had a quick and satisfactory experience. They mention that Chris was able to complete their service in just 25 minutes, which implies that Pro Nails Spa has a capability to deliver fast service without compromising on quality.
On the other hand, there are several weaknesses pointed out by dissatisfied customers. One common complaint is the rudeness of the owner, specifically mentioned in multiple comments. This indicates a lack of customer service skills and can potentially deter customers from visiting the establishment.
Hygiene is another concern raised by some customers. Complaints about cleanliness, including the presence of dust and dirt, can be damaging to the reputation of the salon. Additionally, there is a specific incident mentioned where one customer felt uncomfortable with the technician's handling of the tools, which points to a lack of proper sanitation practices.
Furthermore, inconsistency in service quality is mentioned in negative comments. Customers express disappointment with unprofessional and sloppy service, with nails looking poorly done and cuticles being cut or injured. This suggests that there may be issues with training and supervision of the staff, leading to inconsistent results.
One comment also brings up the presence of an elderly man who is assumed to be the owner, sitting in the back and staring at everyone. This can create an uncomfortable atmosphere for customers and leave a negative impression on their overall experience.
In conclusion, Pro Nails Spa has strengths such as unmatched full sets and pedicures, skilled technicians like Brey and Tai, and the ability to provide fast service. However, there are weaknesses related to the rudeness of the owner, cleanliness concerns, inconsistency in service quality, and an uncomfortable atmosphere. These weaknesses need to be addressed to ensure customer satisfaction and maintain a positive reputation.
Best TL Reviews
Been getting my nails done here for 3+ years! It’s usually super busy so I always would recommend calling first to get the estimated wait time. But their full sets and pedicures are unmatched. They always achieve the look I’m always going for!
Brey is AMAZING! I love how detailed she is with her work and how she takes times to make sure each nail is perfect. Tai & shy are also amazing nails tech and I am so happy that they moved closer to home! You will not be disappointed with them.
Tai did an amazing job takes her time very nice and caring always ask if I’m comfortable like no burning or anything like that she’s so kind and fun to be around she does amazing work so creative!
Please don’t waste your money here.
The owner was extremely rude and burnt me with the drill multiple times.
I witnessed him be extremely rude to both his employees and the other customer who was getting a pedicure.
The place was dirty and he didn’t even wipe the dust from the drill off my nails before layering acrylic on so thick that it looked like a 17 year old DIY’d them.
I was sad. I remember this place being ok pre-covid
Chris got me in and out with a fill in off an acrylic set in 25 minutes! The fastest, and BEST nails I’ve had in a while! Def going here from now on for all my manicure and pedicure needs! Highly recommend it!
I want to say Brey did a good job on my nails her artwork is phenomenal and she is a very talkative person beauty is phenomenal and her vibe was really awesome thanks!!!
I needed my shellac nails removed. Walked in and a gross and greasy looking man was at the front desk, his phone was on blast playing some video, and he has me sit down and starts CUTTING my nails with a nail clipper right away. It hurt so badly but I didn’t know any better.
He wrapped them in foil and told me to sit for 20 mins….. 45 mins go by and he doesn’t gently scrap off the remaining junk he just files them down and says “you’re done” and lets me leave like that.
There was also this elderly man just sitting in the back staring at everyone the whole time. He may be the owner?
There was a blonde women there who seemed very nice and she looked like she would have done a good job.
I know I won’t go back though
I don’t typically leave reviews but this is the worst manicure I’ve ever had. The staff was rude, unprofessional, and did not put any effort into the service whatsoever. Left with my nails looking sloppy and cuts on my cuticles
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Pro Nails Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 08:00 PM |
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| Tuesday | 10:00 AM - 08:00 PM |
| Wednesday | 10:00 AM - 08:00 PM |
| Thursday | 10:00 AM - 08:00 PM |
| Friday | 10:00 AM - 08:00 PM |
| Saturday | 10:00 AM - 08:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
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Location
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