Quick Facts About Galaxy Nails
Galaxy Nails Place, based on the comments provided, has both strengths and weaknesses.
Strengths:
1. Friendly and Nice Staff: Multiple comments mention that the staff at Galaxy Nails Place is friendly and nice, creating a welcoming atmosphere for customers.
2. Skillful Nail Technician: One customer specifically mentioned their nail technician, Nina, who is highly skilled and does a great job with nails and eyebrows.
3. Good Service: Another comment expressed satisfaction with the service provided at Galaxy Nails Place, indicating that they couldn't ask for better service. This suggests that the salon places importance on providing a positive customer experience.
Weaknesses:
1. Lack of Small Talk and No Introduction: One comment mentioned that the technician did not introduce themselves and made very little small talk. This lack of engagement can detract from the overall customer experience and make customers feel less valued.
2. Limited Nail Color Options: A customer mentioned that the salon did not have the specific color they requested and did not offer any assistance in finding a similar color. This indicates a limited range of nail polish colors, which may disappoint customers who have specific preferences.
3. Rough Handling and Poor Attention to Detail: One customer complained about the technician being rough during the manicure, as well as not properly cleaning up the sides and leaving the nails jagged. This highlights a lack of attention to detail and care during the nail service, which can result in customer dissatisfaction.
4. Poor Nail Polish Quality: Another customer mentioned experiencing issues with the quality of the nail polish used, such as bubbles forming in their nails shortly after getting them done. Additionally, the nails began to break and come off easily, which suggests that the nail polish used may not be long-lasting or of high quality.
5. Last-Minute Appointment Cancellation: One customer complained that their appointment was canceled last minute due to a lack of a design technician. This indicates a lack of organization and planning on the part of the salon, which can inconvenience customers.
6. Lack of Knowledge: A customer mentioned that a particular staff member did not know about different nail designs and seemed inexperienced. This suggests that some staff members may lack the necessary knowledge and skills, leading to potential mistakes or unsatisfactory outcomes for customers.
In conclusion, while Galaxy Nails Place has strengths such as friendly staff, skilled technicians, and good service, there are also weaknesses including limited nail color options, rough handling, poor attention to detail, low-quality nail polish, last-minute appointment cancellations, and staff members lacking knowledge and experience. These weaknesses can negatively impact the customer experience and may need to be addressed by the salon to improve overall customer satisfaction.
Best TL Reviews
This review is way over due but better late than never. I have been going to this nail salon for over 10 years. Everyone is very nice. I don’t usually write reviews but I love my nail tech Nina, she is the best! She’s got skills and does a great job with my eyebrows too. I couldn’t ask for better service.
I decided to try this salon because it had decent reviews. The salon was quiet and there was only two other people in the salon. The technician didn’t introduce herself at all and made very little small talk. I showed her a picture of what I would like which was a gel nail polish with a very simple design on one nail she said we don’t have that color. Didn’t offer to help me find a color similar. I selected another color and we got on with the manicure. She was very rough and used a grinder to get the left over gel off my nails from my last manicure which makes my nails thin. When she pained my nails she didn’t clean up the sides and left the nails pretty jagged. Needless to say I won’t be back.
Don't pay attention to the bad reviews... I went in for a fill and gel.. I had went to a different place and the experience was bad... I came here and the nail tech fixed and the nails are on point!! The curves are perfect...
First time here now that I have moved from Weet Orlando to East Orlando. Honestly I only knocked down one star because of the wait. It’s a cool little salon if you just need something simple. Staff was polite.
I got my nails done last week from today I don’t remember the ladies name but I asked for white acrylic nails coffin shaped when she was going to color my nails she had to put alcohol in the nail polish which I do that too but when I got my nails done not even 30 minutes passed and bubbles were in my nails from how old the nail polish was and on my fourth day my nail had already came off today just by washing my hands another nail came off today as well just scratching my arm acrylics are not supposed to come off that easily it hasn’t even been two nails and now I have two broken nails really sad about this, this was my first time here and already experiencing bad stuff with my nails ????????
They cancel my appointment cause no design tech at last minute. I hope they have better excuse.
I tip 20% so their loss.
A woman she didn’t know about nothing and I tell her to do different nails she didn’t know and why she work there if she didn’t know nothing I just want to tell you guys don’t go there you will not like there this is not first time I come there and this is not the first time they did something bad to my nails don’t go there girls.
everyone was super nice and nina did an amazing job with my nails! would never go anywhere else. definitely recommend :D
Place Pictures
Galaxy Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 08:00 PM |
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| Tuesday | 10:00 AM - 08:00 PM |
| Wednesday | 10:00 AM - 08:00 PM |
| Thursday | 10:00 AM - 08:00 PM |
| Friday | 10:00 AM - 08:00 PM |
| Saturday | 10:00 AM - 08:00 PM |
| Sunday | 11:00 AM - 06:00 PM |
How to go there
Location
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