Quick Facts About TN Nail & Spa
TN Nail & Spa place has received a mix of positive and negative comments, highlighting both its strengths and weaknesses.
One of the strengths of TN Nail & Spa place is their exceptional customer service. Several comments mention the kindness and understanding of the staff. One customer mentioned that they couldn't tip at the time, but the staff still provided excellent service and treated them well. This shows that the salon values their customers and provides great service regardless of the tip. Another customer appreciated how the employees worked with them and had a positive attitude. This indicates that the staff is friendly and attentive to customer needs.
The quality of the nail services provided by TN Nail & Spa place is also a strength. Multiple comments mention that the nails turned out perfect and that the employees did an impressive job. One customer even mentioned that they let the staff choose the design, and it was impressive every time. This indicates that the staff is skilled and talented in their nail services.
Reasonable pricing is another strength mentioned in the comments. Customers appreciate that the prices are not exorbitant and are reasonable for the service provided. This shows that TN Nail & Spa place offers good value for money.
The speed and efficiency of the staff is also mentioned as a strength. One customer mentioned that despite being on a time crunch, the staff managed to accommodate them and complete the services quickly and thoroughly. This indicates that the salon is capable of delivering fast and efficient service when needed.
Moving on to the weaknesses, one customer mentioned that their nails started to peel after only two days. They felt that only one thin coat of gel was used, and they had to get their nails redone within a short time. This suggests that the salon may not always use enough product or may not apply it properly, leading to the polish not lasting as long as expected.
Another weakness mentioned in the comments is the experience of a chaotic environment with unsupervised children running around. One customer was disappointed by the lengthy wait time and the disruptive behavior of children in the salon. This indicates that TN Nail & Spa place may not have sufficient staff or policies in place to manage such situations and ensure a peaceful environment for customers.
Lastly, one negative comment mentions that the nail technician blamed the customer for their skin burning during the service. This suggests a lack of accountability and professionalism on the part of the staff in dealing with the issue.
In conclusion, TN Nail & Spa place has strengths in terms of exceptional customer service, quality nail services, reasonable pricing, and speed and efficiency. However, there are weaknesses related to the durability of the nail services, management of children in the salon, and accountability of the staff. Despite these weaknesses, the overall sentiment from the comments is positive, indicating that TN Nail & Spa place is generally a good choice for nail services.
Best TL Reviews
Very happy with the service at this salon. Very kind people and understand. I couldn’t tip and told them I would be back to tip them when I got paid and they still did amazing and treated me as if I tip well. I came back and tipped them very well after I got paid. They were so thankful! Nails are perfect everytime. I let them do anything they want and they impress everytime! One one issue was my polish chipped one time and they fixed it right away and was happy to do so.
My nails started to peel after 2 days. They only used one thin coat of gel. While they stretch their products. They still charge competitive price. It is not fair for me to pay 40.00 and still need to get my nails redone in 2 days. The one star was for his personality.
I really liked how the employees were working with me. I liked their customer service and their attitude.
Two of the guys that were there did my pedi and manicure and my nails look on point. 100% recommended.
Prices are reasonable, nothing crazy
I was on a time crunch and the staff had two people to work on me to have french tip acrylic nails and french tip pedicure. The staff were friendly, thorough and fast. Loved the finished job. They got me in and out fast. Definitely will go again.
Let me explain why I love love love this place. I had a mommy daughter day with my 5 year old and it was difficult to find somewhere out here that would execute what I wanted and what she wanted. Even though she couldn't get what she wanted she settled for what she could get and they did an awesome job. Now my nails let me tell you I had the same issue buuuuuuuut I showed her the picture and she got darn close I was so impressed I left her a big tip. Love this place I'll be leaving a picture of what I wanted and what I got impressed with ????????????????????
My nails came out perfect! It did take 2 hours but they were so patient with me and they were expensive but well worth the design!
Really disappointed about the experience here. 5 kids running around unsupervised, knocking over carts, running into chairs with tricycles, screaming at the top of their lungs. Lengthy wait time in the chaos. Disaster full set on my daughter, clumpy nail polish, not dry but more layers being added, skin burning and nail tech blaming her (that's just her skin, she said), nail fell off a couple hours later. Bad on bad experience.
Normally I go somewhere a little farther away. But wanted to give this place a shot since it’s so close to my house. And I’m so glad I did! They were all so kind and professional!!!! I LOVE how my nails came out and the pricing wasn’t bad either!!!! Will 100% be back!!!! I think I’ve found my new nail home!!!!
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TN Nail & Spa Info
Amenities
Accessibility
Today
Opening Hours
Monday | 09:00 AM - 07:00 PM |
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Tuesday | 09:00 AM - 07:00 PM |
Wednesday | 09:00 AM - 07:00 PM |
Thursday | 09:00 AM - 07:00 PM |
Friday | 09:00 AM - 07:00 PM |
Saturday | 09:00 AM - 07:00 PM |
Sunday | 09:30 AM - 05:00 PM |
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