Quick Facts About Modern Nails
Modern Nails place has a number of strengths based on the comments provided. One of the main strengths is the friendly and accommodating staff. Multiple comments mention the staff being nice and welcoming, which contributes to a positive customer experience. Additionally, the staff is praised for their skills and ability to create stunning nail designs. Many customers express satisfaction with the results and commend the staff for consistently delivering their desired outcomes.
Another strength of Modern Nails place is the cleanliness of the salon. Customers mention that the salon is clean and comfortable, creating a pleasant atmosphere for their nail appointments. This contributes to a positive overall experience and reflects positively on the professionalism of the establishment.
The availability of both walk-ins and appointments is another strength mentioned in the comments. This flexibility allows customers to choose when they want to visit and ensures that they can receive services even on short notice. Offering this option can attract more customers and accommodate their varying needs.
The acceptance of debit and credit cards is mentioned as a strength. Additionally, the presence of an ATM with no fees is seen as a convenience for customers who might need to withdraw cash. Providing multiple payment options can enhance the overall customer experience and cater to their preferences.
The range of products available at Modern Nails is highlighted as a strength in one of the comments. The wide range of acrylic powders is mentioned, which indicates that the salon offers a variety of options for customers to choose from. Providing a diverse selection of products can attract customers who are looking for specific options and preferences.
Despite these strengths, there are a few weaknesses that can be identified from the comments. One weakness is the quality of the nail products used by Modern Nails. A customer mentions that the product used on their acrylic nails started chipping after just three days, which is uncommon in other places they have been to. This indicates that the durability of the products used may not be up to par and can be a cause for concern for potential customers.
Another weakness mentioned in the comments is the inconsistency in the application of shellac polish. A customer mentions having to return within three days to have the polish redone due to lifting and chipping. This inconsistency can lead to inconvenience for the customer and may result in dissatisfaction with the service.
One comment mentions a negative experience with aggressive upselling for gel manicures. This aggressive sales approach can create a negative impression and make the customer feel uncomfortable. It is important for the staff to strike a balance between offering additional services and respecting the customer's preferences.
In conclusion, Modern Nails place has several strengths including friendly staff, cleanliness, availability of walk-ins and appointments, acceptance of debit and credit cards, and a range of products. However, there are also some weaknesses such as the durability of the nail products, inconsistency in shellac application, and aggressive upselling. Recognizing and addressing these weaknesses can help improve the overall customer experience at Modern Nails place.
Best TL Reviews
The staff is super friendly and did a good job. It’s just the product is super cheap clearly. I’ve had my nails done for 3 days and the color on my acrylic is chipping which has never happened anywhere else.
I do like the modern nails location. It's clean and the staff are nice. They do accept walk ins and or appointments. The owner is Sunny and May (husband and wife). Sunny paints my nails normally and May just did the pink set on me. They have 4-5 staff working daily to assist with customers. When I come here I normally am their for 2 hours. Below I attached photos of my latest designs. The pink is a shellac color that I got on, August 15th 2022. I have glitter, chrome on my nail right now. The red was from July 24 2022. I spend about $100 for a pedi shellac and mani shellac.
At this location you can use your debit or credit card if it's over $100. They do have an ATM I can use to withdraw cash and NO FEES!
*The only negative part is recently here, I have to come back within 3 days to have them take off the shellac and repaint it. The polish will lift or chip (Due to them not using enough layers) and one of the owners give me a dirty look. But hey! I didn't paint my nails YOU DID! It's a real inconvenience when it happens constantly.
I absolutely ADORE this place, they always do my nails just the way i want them to and they always turn out STUNNING!! they have such a wide range of powders for acrylic (like my nails), which is something i don’t often see at other places. super sweet staff as well, i’ll always recommend this place to others :)
I spent all day trying to find a place to get us in last minute and I was really impressed by how fast, clean and nice they were! They did an amazing job on me, my sister and mom! Highly recommended this place ladies!! (:
I absolutely love coming in to see Mae!
She knocks it out of the park every time! I am able to wear my nails for 3 to 4 weeks with no chipping, peeling, lifting or snagging on my hair! When you find your place, you go nowhere else !
My sister and I decided to go get our nails done on a whim. They got us both in and done in a reasonable amount of time and didn't a fantastic job. The price was good as well.
So comfy and welcoming whenever i go here. Whether I'm alone or with my Mama Bear, Sunny and May never disappoint! Def 10/10.
I think I arrived on an off day for them. My Pedi-tech was great. The upsell for the gel manicure was more than slightly aggressive. This ended up being quite an unpleasant experience. I hope others have a better experience.
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