Fancy Nails

+1 423-479-3538

259 Keith St NW, Cleveland, TN 37311 United States of America

Open Today: -

Quick Facts About Fancy Nails

Fancy Nails Place is a nail salon that has received a variety of comments from customers. Based on these comments, we can analyze the strengths and weaknesses of the salon.

One of the strengths of Fancy Nails Place is their ability to recreate designs based on customer requests. A customer mentioned that they showed the salon a picture of how they wanted their nails painted and the result came out great. This shows that the salon has skilled technicians who can accurately replicate specific designs. This attention to detail and ability to meet customer preferences is a significant strength.

Another strength mentioned by a customer is the excellent service and friendly staff. When they walked in, they were greeted and immediately seated. This demonstrates that Fancy Nails Place values customer satisfaction and prioritizes making customers feel welcome. This aspect of their service creates a positive and comfortable environment for customers.

Affordability is also mentioned as a strength of Fancy Nails Place. One customer has been traveling for work for three years and has been to many salons, but considers Fancy Nails Place to have the best service and affordable prices. This indicates that the salon offers competitive pricing, making it an attractive choice for customers seeking quality services at a reasonable price.

Customer loyalty is another strength of Fancy Nails Place. A customer claims to have been going to the salon for 15 years and insists on not going anywhere else. This long-term commitment from a customer signifies that Fancy Nails Place has consistently provided satisfactory services over an extended period, resulting in customer loyalty.

However, the salon also has weaknesses that need to be addressed. One customer had a negative experience with their gel manicure. They mentioned that their nails started peeling just a few days after the appointment and that the technician did not fulfill their specific requests regarding trimming and cutting cuticles. This indicates a lack of attention to detail and quality control. If this issue has occurred multiple times, it suggests that the salon may have consistency problems in delivering high-quality services.

Another weakness mentioned by a customer is a poor salon environment. They described it as dirty, rude, and disgusting. This negative comment raises concerns about the cleanliness and professionalism of the salon. Maintaining a clean and hygienic environment is crucial for a nail salon to ensure customer satisfaction and safety. Additionally, the customer's claim of rudeness from the staff signifies a lack of customer service skills and professionalism, which can have a significant impact on the overall experience for customers.

In conclusion, Fancy Nails Place has several strengths, including their ability to replicate specific designs, friendly staff, affordability, and customer loyalty. However, there are also weaknesses such as inconsistent quality control and negative comments about the salon's cleanliness and staff behavior. Addressing these weaknesses by implementing stricter quality control measures, improving the salon's cleanliness, and providing customer service training to the staff can help enhance the overall customer experience at Fancy Nails Place.

Best TL Reviews

Just went for the first time today.

We got pedi's and I got a fill in,

I just showed them a picture of how I wanted my nails painted and they came out great

Had a mommy daughter experience. They gave us matching nails and did great with my 10 yo for her first professional nail appointment.

It was my first time here. As soon as I walked in, I was greeted and immediately seated. Staff was very friendly and nice. Kevin did exactly what I wanted, short and simple. I'll definitely be coming back!

Ive been traveling for work for about 3 years now, and out of every one of the MANY salons ive been too Fancy Nails has the BEST service, they're extremely affordable too!

I’ve gone to Fancy Nails for the better part of 15 years and I won’t go anywhere else! They prioritize YOU. Best nail place in Cleveland.

Had a Gel manicure Saturday afternoon. Today, Tuesday, my nails have already started peeling. The man who did my nails did not trim as I had asked. He filed my nails, told me to go wash my hands and that was it Had to go back to his station because he left rough edges. Had to file and cut my own cuticles when I got home. 2nd time this has happened. Getting my nails done in Murfreesboro before I leave town next time.

Horrible salon! Dirty, rude, poor quality, all together and all around disgusting.

Love this people they do great work.Prices are great also.I will always go back to them.