Nancy Nail Spa

+1 704-868-4485

1431 E Franklin Blvd #4059, Gastonia, NC 28054 United States of America

Open Today: -

Quick Facts About Nancy Nail Spa

Nancy Nail Spa has received a mixture of positive and negative comments, indicating both strengths and weaknesses of the business.

One major strength of Nancy Nail Spa is the friendly and welcoming environment. Customers have mentioned feeling comfortable and not like they are being taken advantage of. This creates a positive atmosphere for customers and encourages repeat visits. Additionally, the staff is described as professional and helpful when it comes to selecting colors and designs. This level of customer service contributes to the overall satisfaction of the customers and helps build a good reputation for the spa.

Another strength mentioned is the range of services offered. Customers have specifically mentioned getting pedicures, full sets, eyebrows, and lashes at Nancy Nail Spa. This indicates that the spa offers a variety of services to meet different customer needs. The inclusion of popular services such as lashes also shows that the spa is keeping up with current trends and customer demands.

Furthermore, specific nail technicians have been praised for their skills. Diane and Ann are mentioned by name and are described as doing a wonderful job on nails. This indicates that the spa has talented and skilled technicians who can deliver high-quality results to customers. Having skilled employees is a significant strength for any nail salon, as it ensures customer satisfaction and encourages positive recommendations.

On the other hand, Nancy Nail Spa has some weaknesses that have been highlighted in the comments. Firstly, the prices are mentioned as being high. One customer specifically mentions needing at least $100 to get a full set and a pedicure. This indicates that the spa may be more expensive compared to other nail salons in the area. The mention of dryers not working and limited space for waiting may suggest that the spa does not have adequate facilities and amenities for customers, which can be seen as a weakness.

Another weakness mentioned is the lack of appointment availability. One customer mentions being frustrated that the spa does not take appointments and had to wait for an hour to be seen. This lack of appointment system can be inconvenient for customers, especially those who have to travel a significant distance to visit the spa. Additionally, the mention of a rude receptionist upfront depicts poor customer service, which can be a turn-off for potential customers.

One customer's negative experience with the results of their nails can also be seen as a weakness of Nancy Nail Spa. The customer was disappointed and mentioned that their nails looked lumpy and larger than before. This indicates inconsistent quality and lack of attention to detail, which can greatly impact customer satisfaction and the spa's reputation.

In conclusion, Nancy Nail Spa has strengths in terms of creating a friendly and welcoming environment, offering a range of services, and having skilled technicians. However, weaknesses include high prices, lack of appointment availability, limited facilities for customers, and inconsistent quality. It is important for the spa to address these weaknesses and maintain its strengths to ensure customer satisfaction and loyalty.

Best TL Reviews

I love this place they are so nice and the environment does not make you feel awkward or like you are only there to give away your money. Professional and helpful when it comes to selecting color and designs. It’s such a hidden gem. I always get a pedicure full set and eyebrows. They also offer lashes which are really popular from what I can see during my visits.

It's always a great experience when you like your nails and feet. The ladies were nice, the wasn't long, maybe 10 minutes.

There prices are up there $$$, due to the dryers not working and limited space for waiting.

So if you come to get a full set and a pedi like me, have AT LEAST $100 to spend.

I love this spa Diane do my nails and she's wonderful very nice women that work there. I highly recommend this spa to anyone who wants professional services and beautiful nails

My friend brought me here and got my nails done by Ann and she did such a great job I had to return, but my return was horrible. I found out they do not take appointments (shocking) I live in Charlotte (45min drive) so it was pretty frustrating not being able to set an appointment. I get there and Ann won’t be available for a hour as annoyed as I am I still wait because she did such a great job on my nails last time, not to mention the lady upfront was real rude. Once I’m finally seen and get my nails done she couldn’t do what I originally wanted so I had her do the same as last time and let me tell you they are nothing like last time they are lumpy and look big and you can see a little of my original nail. I was so disappointed I will never return. They acted like they didn’t need my business anyways.

Nancy did my nails and they look great! Can't wait to go back!

I just recently started going here for my eyebrows and the best so far in town.

Took my mother who was visiting to Nancy's Nail and she just loved their work... Her nails looked so pretty she was very pleased ????????????

This place is wonderful great service and good nails will be coming back