Solar Nails

+1 256-570-0096

944 Gilbert Ferry Rd SE, Gadsden, AL 35904 United States of America

Open Today: -

Quick Facts About Solar Nails

at Solar Nails! There are a variety of opinions about this nail salon, as seen in the comments above. To fully understand the strengths and weaknesses of Solar Nails, let's explore each comment in detail.

One customer had a negative experience during a pedicure. The lady who performed the service used a nail file to file off the skin around the toes, which can be quite painful and damaging if done improperly. In addition, the customer expressed concern about the cleanliness of the salon and the lack of tool sanitization. This raises a significant concern about the salon's hygiene practices and the potential risk of fungal infections. These issues indicate weakness in the salon's training and quality control.

On the other hand, another customer had positive feedback about their experience at Solar Nails. They mentioned that the staff is friendly and takes the time to get to know their customers. This demonstrates a strength in building customer relationships and providing a welcoming environment. Additionally, a different customer expressed satisfaction with the job done on their nails and plans to return in the future. This indicates skill and expertise in providing nail services.

However, there was also a negative comment regarding the salon's treatment of a Black customer. The customer felt that the salon staff did not want to deal with them and made assumptions based on their race. This raises concerns about potential racial bias and discrimination within the salon, which is a significant weakness that needs to be addressed.

Another customer mentioned that they had a great experience with an unnamed nail technician. This positive feedback indicates that there are skilled and talented staff members at Solar Nails who can provide quality services.

Furthermore, a customer mentioned that the salon provides great full sets and is friendly. However, there was also a comment about an unfriendly phone conversation when making an appointment. The staff member on the phone was not courteous and abruptly ended the call. This reflects a weakness in customer service and the need for improvement in phone etiquette.

Lastly, a customer expressed love for the salon and their long-time patronage. They have had positive experiences with the staff and were impressed with the quality of service. This showcases the strength of maintaining a loyal customer base and delivering satisfactory results.

In conclusion, Solar Nails has both strengths and weaknesses based on the comments provided. The salon excels in building customer relationships, delivering quality service, and satisfying loyal customers. However, there are areas that need improvement, such as hygiene practices, staff training, customer service, and the need to address any potential racial bias and discrimination. It is important for Solar Nails to address these weaknesses to ensure a safe, inclusive, and exceptional experience for all customers.

Best TL Reviews

I had a gift card for a service at solar nails. If you value the skin around your toes be careful. The lady who did my pedicure was an older lady and she used a nail file to file my skin off around my toes. She cut way too deep on my toe nails also. I showed her where I had ingrown toe nails and she just cut my nails shorter. I finally took the cuticle tool and started showing her what to do. She ended up getting someone else to do them. The more I sat there and looked around I could see the salon is not the cleanest. She did not sanitize the tools after she did my nails. It makes me nervous for the next customer who will likely end up with a fungus. I will never use them again, the only reason I went was because I was given a gift card.

Love going here for my nails! People are very nice and take the time to get to know you.

They always do an awesome job! I had no nails before going here and after going here regularly these are my real nails. She also cut half the length off! (Gel dip polish keeps them strong)Emily Tutak

Walked in and asked to get my nails dipped and they told me that didn’t offer those services and if the has to do it it would be a couple of hours when clearly you just didn’t want to deal with a black women. And they had powder dip behind there head

I’m not sure of his name but he did a great job on my nails yesterday. I will definitely be back!

I have been to this place a few times! Very friendly and great Full sets. I am unsure who ever answers the phone sounds like a younger gal, she isn't the nicest when trying to make an appt just says yes we will see you then and hangs up. I had to call back and make sure I did set an appt without giving her any information and that I wouldn't be waiting.

I absolutely love this place. I have been going here for years. Had to stop going due to Coronavirus. Just recently started going back. If they aren't busy I get my nails done. The people are really nice and they do a great job. This is also the only place I get my eyebrows done. They do an amazing job.

Come and get your nails done