Charlie's Catfish House

(601) 428-1442

5167 US-11 Ellisville, MS 39437

Open Today: 11:00 AM - 09:00 PM

Quick Facts About Charlie's Catfish House

Charlie's Catfish House has several strengths that are evident in the comments provided. Firstly, their popularity is highlighted, as one comment mentions that it was standing room only and people come from near and far to visit the restaurant. This indicates that Charlie's Catfish House has a strong reputation and a loyal customer base. Additionally, the comment about someone traveling 1100 miles to visit the restaurant shows that they have a strong draw and are worth the trip for many people.

Another strength mentioned is the taste of the food. One comment specifically praises the fish seasoning, describing it as "awesome." This positive feedback indicates that the flavors at Charlie's Catfish House are well-regarded and enjoyable. This positive comment is further supported by the mention of the hush puppies being pretty good in another comment, suggesting that the side dishes are also well-prepared.

Customer service is also noted as a strength in the comments. One person describes the service as "great," and another mentions that the staff are extremely helpful and happy to be there. These positive remarks indicate that the staff at Charlie's Catfish House are attentive, friendly, and provide a good overall dining experience.

However, there are also several weaknesses mentioned in the comments that should be addressed. One common complaint is slow service. One customer mentions that the food took over 20 minutes to come out of the kitchen, specifically due to the need to cook more catfish. Another comment mentions long wait times, indicating that the restaurant can become quite busy and may struggle to keep up with demand. These comments suggest that Charlie's Catfish House may need to improve their efficiency in the kitchen to reduce wait times and ensure that all customers are served promptly.

The quality of the food is another weakness mentioned in the comments. One person describes the fish as "scrony, little fish" and mentions that it was undercooked. Another comment mentions that the shrimp was cold and rubbery, and the fries were also cold. These complaints indicate that there may be inconsistencies in the preparation and temperature control of the food at Charlie's Catfish House, resulting in some unsatisfactory dishes for customers. These issues should be addressed to maintain consistent quality and ensure customer satisfaction.

Another weakness mentioned is the lack of options for ordering. One comment mentions that call-in orders are not accepted, which was described as a "lie." This indicates a miscommunication or discrepancy in policies, which can lead to frustrated customers and a perception of poor customer service. Charlie's Catfish House should clarify their ordering policies and possibly consider implementing call-in orders to provide convenience for their customers.

Overall, Charlie's Catfish House has strengths in terms of popularity, taste, and customer service. However, they also have weaknesses in terms of slow service, inconsistencies in food quality, and limited ordering options. Addressing these weaknesses can help improve the overall dining experience and ensure that customers continue to visit and enjoy their meals at Charlie's Catfish House.

Best TL Reviews

It was standing room only, that's how popular they are! People came from near and far. I came 1100 miles and family took me there. The fish seasoning was awesome! They serve cornbread, Cole slaw, French fries and a Vidalia onion. $12.95. If you visit Ellisville, Mississippi or near by, please visit for their catfish! Absolutely delish!

Not a big fan. I ordered the catfish dinner, and got two scrony, little fish that were probably harvested too early, a pile of large cut fries that were half cooked, and slaw with too much dill pickle in it. The hush puppies were pretty good. Had to go to McDonald's afterwards for a fillet o fish sandwich.

Food came out of kitchen be very slow. Waitress said they had to cook more catfish. Over 20 minute wait for fish. Loved the hush puppies.

The food was horrible. I asked for my fish to be cooked hard, it was very much undercooked, the shrimp was cold and rubbery and the fries were cold. I didn't feel like going back and waiting because it takes so long to get a to-go order. I decided I won't go back. The quality of that place has declined a lot from what it used to be. I wish I could have given zero stars for the food.

Great service, even better food. Wait times can be a bit slow since they are very popular, but it's worth the wait.

Great food. Great service !

It's not worth the wait, unless your a recognized regular your not eating here for a couple hours, they also don't do call in orders , which is a lie, same as one of the regulars, if they recognized you, it's no problem, I've had better catfish at a truckstop

Excellent food & plenty of it. Came to the table hot & fresh. Extremely helpful & actually were happy to he there & taking care of the customers