Bella Nails and Spa

+1 812-981-7888

2210 State St, New Albany, IN 47150 United States of America

Open Today: -

Quick Facts About Bella Nails and Spa

Bella Nails and Spa seems to have several strengths based on the comments provided. One strength is the quality of the services they provide. Many customers mentioned that they had great experiences with their manicures and pedicures. In particular, Kevin was mentioned by multiple customers as being amazing and providing excellent nail services. This indicates that Bella Nails and Spa has skilled nail technicians who can deliver high-quality results.

Cleanliness and sanitation is another strength of Bella Nails and Spa. Multiple customers commented on the cleanliness of the salon and mentioned that the technicians use sanitizer on their tools. This shows that Bella Nails and Spa prioritizes the health and safety of their customers by maintaining a clean and sanitary environment.

Price was also mentioned as a strength of Bella Nails and Spa. Customers appreciated the reasonable prices, and one customer even mentioned that the prices were awesome. This suggests that Bella Nails and Spa offers affordable services, making it accessible to a wide range of customers.

Another strength of Bella Nails and Spa is the relaxing environment. One customer mentioned feeling amazing when they walked out, and another customer described it as a mandatory self-care event that they look forward to each month. This indicates that Bella Nails and Spa creates a peaceful and enjoyable atmosphere for their customers to relax and unwind.

Despite these strengths, there are also weaknesses that can be identified from the comments. One recurring issue was the durability of the nail services. Several customers mentioned that their nails didn't last long or experienced issues, such as polish not looking its best or nails popping off. This suggests that Bella Nails and Spa may have inconsistencies in the quality and longevity of their nail services.

Another weakness identified from the comments is a lack of professionalism and customer service. One customer mentioned encountering a rude and unprofessional experience when they went in to get their nails fixed. This reflects negatively on the salon's reputation and could result in customers feeling dissatisfied and not returning.

In conclusion, Bella Nails and Spa has several strengths such as the quality of their nail services, cleanliness and sanitation practices, reasonable prices, and a relaxing environment. However, there are also weaknesses, including inconsistencies in the durability of nail services and negative experiences with professionalism and customer service. Addressing these weaknesses could help Bella Nails and Spa improve overall customer satisfaction and retain a loyal customer base.

Best TL Reviews

I have been here a few times. The past few months my husband has had 2 pedicures, my daughter a manicure and me 2 pedicures and a gel manicure. This past time I had Kevin and he did my gel manicure I usually do my nails myself and wanted to come in to have it done better and he did a great job! The only problem I had was one of the pedicures I had done the polish didn't look the best but otherwise everything has been great. Very reasonable prices and I will be coming back each month as long as I can afford it!

Kevin does my nails and is amazing. He’s also quite funny. It’s very clean and they use sanitizer on all of their tools. Prices are with in reason. Recommend 10 out of 10 times!

I asked for an acrylic full set.

What I got was dip powder.

Within 12 hrs one popped off.

After the next morning woke up and another one fell off...

Next day I'm like ok....I'll call them to get it fixed.

He said to come in at 3 and he would fix them. Another one came off.

I told him I would but something came up.

Well today as I am on my way to get them fixed notice that I have another one on my other hand cracked.

Went in I was really nice...told him I was the one that called on Sat. And that I wanted to get them fixed.

Well he told me to have a seat.

So I did.

I waited a few minutes and he looked at me and said I was supposed be come Saturday but you know things happen in life...

I sat there for about 10-15 min and said forget it...

I left

Rude and unprofessional all the way around.

Went in as a walk in appointment today. Had them take off my acrylic and gel and do a dip manicure. My tech was Duy and he was amazing! Very gentle and thorough. Very very pleased and I will be back. I appreciated the tv channel being educational type programming too.

I enjoy having my manicures and pedicures at Bella Nails. It's one of my favorite mandatory self-care events and I look forward to it each month. They do an amazing job in a relaxing environment and I feel amazing when I walk out.

Best nail salon in town! Extremely clean and well sanitized! All of the employees are very friendly! Lucky gave me an excellent pedicure. He is a perfectionist!

Another fabulous experience at Bella Nails and Spa! Love this place! I always leave more relaxed and with beautiful nails.

My first time at bellas nails and I will most defiantly will be back price is awesome and Kevin done a wonderful job on my nails