Quick Facts About Beato Unisex Beauty Salon
Strengths:
1. Friendly and well-trained staff: The salon has a staff that is friendly and knowledgeable, making customers feel comfortable and welcome. This can greatly enhance the overall experience and make customers want to return.
2. Vibrant Latin styled background music: The choice of music creates a unique atmosphere and adds to the overall ambiance of the salon. It can make customers feel relaxed and immersed in the experience, enhancing their satisfaction.
3. Great barbershop services for men: The salon is praised for providing excellent haircuts for men. This specialization can attract a specific target market and establish a reputation for quality in that area.
4. Longstanding personal barber-client relationships: The fact that some customers have been seeing the same barber for over 10 years suggests that the salon fosters strong and loyal relationships with its clients. This indicates the barber's expertise and the salon's ability to maintain customer satisfaction over an extended period.
5. Ability to cater to diverse hair types: Positive feedback from a customer with African American and Puerto Rican hair indicates that the salon has experience and skill in working with a variety of hair types. This can attract a diverse customer base and foster trust in the salon's ability to handle different hair care needs.
6. Affordable prices: The salon is noted for being affordable, which can be a significant advantage in attracting customers, especially in a competitive market.
Weaknesses:
1. Inconsistent pricing and miscommunication: The comment about the discrepancy between the quoted price and the actual charged amount, as well as the miscommunication regarding the desired hair styling, highlights weaknesses in pricing clarity and communication within the salon. This can lead to customer dissatisfaction and the need for additional expenses to fix any mistakes made.
2. Negative experience: One dissatisfied customer states they did not achieve the desired outcome and were left disappointed. This suggests that the salon's ability to fulfill customer expectations may be inconsistent, risking reputational damage and potential loss of future business.
3. Language barrier: Although the salon offers services in English, the mention that all hairdressers are Hispanic implies potential limitations in language communication. This could potentially alienate some customers who do not speak Spanish or are more comfortable conversing in English.
4. Credit card fees: The salon charges an additional fee for credit card payments, which can be seen as an inconvenience for customers who prefer using cards or do not carry cash. This may discourage some customers from using their preferred payment method and potentially impact customer satisfaction.
5. Music volume: The comment suggests that the salon's music is played at higher than normal levels, which could be disruptive or uncomfortable for some customers. This may affect the overall salon experience and potentially deter some patrons from returning.
Overall, while Beato Unisex Beauty Salon has strengths such as friendly staff, great barbershop services for men, and the ability to cater to diverse hair types, it also faces challenges with inconsistent pricing, potential miscommunication, language barriers, credit card fees, and music volume. Addressing these weaknesses could further enhance the salon's reputation and increase customer satisfaction.
Best TL Reviews
I walked in to get a quote on the work that I wanted. The woman there told me that it would be $50.
When, I actually went a few days later, they charged me $140.
My hair did NOT come out the way that I wanted it to. I repeated multiple times that I wanted them to do certain things. Only at the end did I find out that they didn't understand what I was talking about. Now, I'm going to have to spend EXTRA money to get it fixed elsewhere...
I am NEVER going there ever again and I will tell my friends/family to avoid them as well.
A great place for men to get a haircut, or ladies to take care of their hair dressing needs. Friendly, well trained staff. Vibrant Latin styled background music.
I've been going here for years now. I have never had a bad experience. Thank you!
Fabuloso... sentir ese calor humano es algo inigualable, me dio gusto ver mi gente de nuevo. Gracias
My barber Jean Carlos has been my personal barber for years. Over 10 years. I literally drive and pay the toll to see him. He cuts my son's hair. Great barbershop all the barbers are good.
Conch does my hair and all 4 of my daughters…she’s great we are African American and Puerto Rican…No perms in our hair and it comes out nice no heat damage… been coming here for years…I would recommend anyone to come here and see Concy…
Very affordable and friendly staff. As far as I can tell, all the hairdressers are Hispanic, but I was able to communicate in English which was great. Anna is my hairdresser and she's amazing. My hair always looks fabulous when she's done with it. I've seen a few other hairdressers when Anna wasn't available and my hair still came out looking great.
It's best to have cash because there is a 3 0r 4% fee added when you use a credit card. There is an ATM in the shop if needed. I've never used it so I don't know if there is a charge from your bank to use it. Also, the salon loves playing their music so be prepared to hear it at higher than normal levels. The barber shop is connected right next door so that's very convenient.
I love Yolanda. She listens, she's gentle, and she's the only one who does my hair the way I like. I feel she cares about the health of my hair and makes great suggestions. I moved to Brooklyn and still find my way back here because no one compares.
Beato Unisex Beauty Salon Info
Amenities
Accessibility
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Wheelchair accessible entrance
Today
Opening Hours
| Monday | 08:00 AM - 07:30 PM |
|---|---|
| Tuesday | 08:00 AM - 07:30 PM |
| Wednesday | 08:00 AM - 07:30 PM |
| Thursday | 08:00 AM - 07:30 PM |
| Friday | 08:00 AM - 07:30 PM |
| Saturday | 08:00 AM - 08:00 PM |
| Sunday | 09:00 AM - 05:30 PM |
How to go there
Location
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