Family Beauty Salon

+1 760-245-9940

13296 Amargosa Rd, Victorville, CA 92392 United States of America

Open Today: -

Quick Facts About Family Beauty Salon

Family Beauty Salon has several strengths that make it a popular choice for many customers. Firstly, many customers appreciate the welcoming and friendly atmosphere of the salon. One comment mentions that Mari is a very nice and attentive person, which suggests that the staff are kind and caring towards their clients. This is an important strength because customers feel comfortable and valued, leading to positive experiences and customer loyalty.

Another strength of Family Beauty Salon is the quality of their stylists. Multiple comments mention specific stylists by name, such as Claudia and Genevieve, highlighting their skills and expertise. This indicates that the salon employs talented and capable professionals who can provide excellent haircuts and service. Having skilled stylists is crucial for any beauty salon as it ensures customer satisfaction and builds a good reputation.

Additionally, the salon is praised for its cleanliness and organization. One customer specifically mentions that the location is clean and well-maintained, which is important for creating a pleasant and hygienic environment. A clean and organized space reflects positively on the salon and enhances the overall experience for customers.

Customers also value the affordability of the salon. One comment mentions that the prices are reasonable compared to other salons. This is an important strength as it attracts customers who are looking for quality services at affordable rates. Offering competitive prices can help the salon stand out from competitors and attract a broader range of customers.

The salon's long-standing presence in the community is another strength. One comment mentions visiting the salon for 13 years and another for 10 years, indicating that Family Beauty Salon has built a loyal customer base over time. Having a strong presence in the community speaks to the salon's reliability and consistency in delivering satisfactory services.

However, Family Beauty Salon also has some weaknesses that need to be addressed. One customer expressed frustration with the lack of communication and rudeness of the staff. This is a significant weakness as it can lead to a negative customer experience and deter potential customers from visiting the salon. The salon should prioritize effective communication and train their staff to be attentive, respectful, and professional at all times.

Another weakness is the long wait times experienced by some customers. One comment mentions waiting for two hours despite calling ahead and being told a 15-minute wait. Long wait times can be frustrating and inconvenient for customers, leading to dissatisfaction and a negative perception of the salon. The salon should work on improving their scheduling and appointment system to minimize wait times and ensure a smoother customer experience.

Lastly, the salon is noted as being a Spanish-speaking community location. While this may be a strength for customers who prefer or are fluent in Spanish, it can potentially limit their customer base to those who are bilingual or Spanish-speaking. It might be beneficial for the salon to consider offering services in multiple languages or hiring staff who can communicate effectively with a diverse range of customers.

In conclusion, Family Beauty Salon has several strengths that contribute to its popularity, such as a welcoming atmosphere, skilled stylists, cleanliness, affordability, and a strong presence in the community. However, there are also some weaknesses that need to be addressed, including poor communication and long wait times. By addressing these weaknesses and building on their strengths, Family Beauty Salon can continue to attract and retain customers in the competitive beauty salon industry.

Best TL Reviews

Mari es Muy buena persona y atenta se las recomiendo

I just love this Salon. Finally a safe place to get a fade haircut ask for Claudia.. :-)

As of Today. Nov 1 2022 our sister Claudia is now with our Father in Heaven . Rest In Peace sister. You will be missed.

Walked in & nicely asked about how long the wait would be & the lady supposedly walked over to ask came back & walks by me without saying anything. Asked one more time nicely around how long the wait & she whispered something to another lady that was cutting hair & completely ignored me. I usually come here to cut my hair but after this I will no longer be coming here. Rude & unprofessional.

Great service! But it is a Spanish speaking community location.

I waited two hours after calling ahead and being told a 15 minute wait.

But the stylist was awesome

Great place for a kid's haircut! Nice location, very clean and organized. Our hairdresser Genevieve was awesome and quickly gave my 5 year old a beautiful haircut. ????

Visito el lugar desde hace 13años y me encanta el servicio, lo recomiendo 100 % Marisela es mi favorita ella le corta el cabello a mi hijo desde bebe y el siempre feliz como lo dejan.

Elvia is nice lady

Thanks

I've been going here for 10 years now, my brother 15 years years. Prices are very reasonable. Same hair cut I get in Rancho Cucamonga is 25.00 ... Love this place