Quick Facts About Fashion Nail & Spa
Fashion Nail & Spa is a nail salon that offers a variety of services including manicures, pedicures, waxing, and more. Based on the comments provided, the strengths and weaknesses of Fashion Nail & Spa can be summarized as follows:
Strengths:
1. Affordable prices: Many customers appreciate the reasonable prices at Fashion Nail & Spa considering the quality of work they receive. This is seen as a strength, especially for those who are looking for a good deal.
2. Quality work and skilled technicians: Multiple customers mention that the nail technicians at Fashion Nail & Spa are skilled and deliver excellent results. They praise the dip technique used and how long-lasting their nails are. Lynn and Kenny are particularly mentioned as great nail technicians who provide satisfying services.
3. Wide range of colors and designs: The salon is commended for its wide selection of colors and designs, giving customers a variety of choices to personalize their nails. This is seen as a strength, as it allows customers to express their individuality.
4. Comfortable pedicure chairs: Many customers appreciate the comfortable pedicure chairs at Fashion Nail & Spa, which are equipped with massage features. This adds to the overall relaxation experience.
5. Convenient hours and walk-ins: The salon's flexible hours and acceptance of walk-in customers make it convenient for those who have busy schedules or sudden nail emergencies. This is considered a strength, as it allows for flexibility and accessibility.
Weaknesses:
1. Inconsistent quality: One customer had a negative experience with a crooked nail filing and a messy clear polish job. This suggests a potential weakness in the overall consistency of service quality at Fashion Nail & Spa.
2. Sanitation concerns: One customer reported issues with cleanliness and sanitation, mentioning dirty tools and a dusty chair. This raises concerns about hygiene and indicates a potential weakness in maintaining cleanliness standards.
3. Lack of empathy: Another customer expressed discomfort and dissatisfaction with the salon's response after addressing her concerns about cleanliness. Their indifference to the issue portrays a lack of empathy towards customers' experiences, which can be perceived as a weakness.
4. Lack of individual attention: One customer mentioned that their companion was not acknowledged or addressed during their visit, indicating a lack of attention and customer service towards every individual in the salon. This is seen as a potential weakness in terms of customer care and attention to detail.
5. Inconsistent customer service: Although many customers praised the customer service at Fashion Nail & Spa, there is one comment that raises concerns about the overall consistency of customer service. This raises the potential weakness of inconsistency in providing excellent customer service.
In conclusion, Fashion Nail & Spa has several strengths, including affordable prices, quality work by skilled technicians, a wide range of colors and designs, comfortable pedicure chairs, and convenient hours and walk-in availability. However, there are weaknesses that need to be addressed, such as the potential inconsistency in service quality, sanitation concerns, lack of empathy towards customer complaints, lack of individual attention, and potential inconsistencies in customer service. By addressing and improving these weaknesses, Fashion Nail & Spa can enhance its reputation and provide an even better experience for its customers.
Best TL Reviews
I’ve been coming to Fashion Nail and Spa for about six months now and I love it! The prices are great for the quality of work you’re getting. My nail technician is Kenny and he’s great! I always get the dip technique and they last me over three weeks. They have a ton of colors to choose from as well as designs. I typically don’t get a pedicure because I always have close toe shoes on but the chairs look so comfortable and have the massage features. I always see them use a bag for those who do get a pedicure and it looks like they have jets in the wash, people always look relaxed when they’re there. They also have great hours and accept walk ins. I do my own waxing but a lot of customers go there for waxing their eyebrows, upper lip etc. If you’re looking for a place that’s clean and does a great job for the right price, this is a place to come and try!
By far the worst mani/pedi experience. I went only because my regular salon was full and they closed an hour earlier than these people. I feel horrible to say it because the lady was very nice but it was almost like if she didn't know that my nails were 100% crooked when she filed them. I even asked to borrow the clippers to cut them straight and even after she re-filed them and put on clear polish this was the result. I got there looking better than after I paid $45. I'm sorry but I will never go there again. Btw that's not dry hands/skin, thats a messy clear polish job.
If I could give zero stars, I would. When I sat down for my pedicure the chair was covered in dust (probably acrylic) and I asked if it could be cleaned off. The guy used a towel to halfway brush it off, half of it went into the water…and the used that same towel to put my feet on. He also used dirty tools, and nothing came from a sanitized bag/barbicide. I was so uncomfortable that I left and they didn’t even seem to care. The other person with me was sat next to me and she never even was addressed in the whole interaction. I couldn’t recommend this place less. Filthy!
I’ve been getting my nails done here since I was about 5 years old and I’m 18 now. Lynn is my nail lady and let me tell you she is amazing!!! I go in with different ideas and designs and she always does it better than the picture! Love her and could never go anywhere else she’s amazing!! Also this picture is my most recent manicure, Lynn has helped me grow my nails so these are my natural nails with dip powder and gel design!
I came in with some BOTCHED nails to be honest, and the nail tech that helped me (I will have to get her name next time I go!) was SO patient with me. Almost at the end of them being finished, I decided on a minor change, but minor or not, I expected her to be frustrated with me because of it, and I was very wrong. She helped me decided what was best, gave her own opinion, and the end result was phenomenal. I originally chose this location because it was conveniently close by, but will be returning because of the customer service and quality. It’s been 3 weeks and my nails still look great (gel manicure). The photo posted is 3 weeks after!
Just started coming here after many failed attempts at other salons in the area. Both me and my dtr in law LOVE Amy and Tom. They both do excellent nails with dip and acrylic! I also have had excellent pedicures done by various people! I don't have anything bad to say about this place! Very quick and Amy is such a delight to talk to.
I just started coming here because where I have been going for the past 23 years, sold her business. Amy moved to this salon and I followed her. She does awesome work, friendly & sweet. My nails always look great!!
Tom is amazing. I show him what I want and he does it to the tee. I definitely recommend this place.
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Fashion Nail & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 07:30 PM |
|---|---|
| Tuesday | 09:30 AM - 07:30 PM |
| Wednesday | 09:30 AM - 07:30 PM |
| Thursday | 09:30 AM - 07:30 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:30 AM - 07:30 PM |
| Sunday | 11:00 AM - 06:00 PM |
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Location
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