Quick Facts About The Elegant Nails and Spa
The Elegant Nails and Spa place appears to have several strengths based on the comments provided. One of the most mentioned strengths is the pricing. Multiple reviewers note that the prices are reasonable, which is likely appealing to customers. This factor can contribute to the attractiveness of the salon, making it accessible to a wider range of individuals. Additionally, the customers appreciate the selection of nail services offered at the salon. The availability of dipped, shellac, and regular polish, as well as hand-painted special nails, provides customers with a variety of options to choose from based on their preferences.
Another significant strength that stands out in the comments is the friendliness and kindness of the staff, particularly Vivian. The reviewers express their positive experiences with Vivian's service, highlighting her skills and pleasant demeanor. This aspect is crucial for providing a pleasant customer experience and establishing a loyal customer base. The fact that Vivian has been doing one customer's nails for years suggests a high level of customer satisfaction and expertise in nail care.
Additionally, the comment mentioning the salon's new ownership demonstrates a strength in their ability to address previous issues and make improvements. The reviewer notes that the salon has undergone changes and improvements in both the physical space and customer service. This shows that the salon is responsive to customer feedback and continuously works to enhance the overall experience.
The salon also receives positive remarks for its exceptional service when it comes to catering to specific needs. For example, one reviewer mentioned that the salon accommodated walk-ins between appointments, indicating their willingness to be flexible and provide convenient services. In addition, the comment about a customer's daughter's birthday experience highlights the salon's ability to provide a memorable and quality service, incorporating special touches like adding flowers to a pedicure.
While the salon has significant strengths, there are a couple of weaknesses mentioned as well. One recurring issue is related to recent experiences with the new management. Some customers complain about misunderstandings regarding appointments, leading to confusion and annoyance. These experiences reflect a lack of effective communication or organizational skills on the part of the new management. Furthermore, one reviewer expressed dissatisfaction with the quality of the service received. They claim that the manicure and pedicure did not last, and the salon charged a higher price than expected. This suggests a potential inconsistency in the quality of services provided and a lack of attention to detail.
To conclude, The Elegant Nails and Spa place has several strengths that contribute to its appeal, including reasonable pricing, a wide range of services, and friendly staff. The positive experiences shared by loyal customers and the proactive steps taken by new management to improve the salon further demonstrate its strengths. However, there are areas in which the salon can improve, such as enhancing communication and ensuring consistent service quality. By addressing these weaknesses, the salon can continue to build upon its strengths and provide a positive experience for its customers.
Best TL Reviews
Absolutely love this place! The prices are very reasonable, and the people are so nice! I get dipped nails, and they have a great selection of colors for dipped, shellac or regular polish. I go to Vivian and she is one of the sweetest people you will ever meet! Tony is great with acrylic… All
Of my nails last at least 4 weeks and are still in perfect condition… They also do great hand-painting special nails! I will recommend them to anyone! ????
Viviann was wonderful, so friendly and did such a great job on my nails. I had such a great experience getting a dip manicure, gel pedicure and eyebrow wax. Definitely recommend!
This is by far my favorite place to get my nails done. I love all of the staff they are just so amazing and kind. My nails always come out looking stunning and just the way I want. I highly recommend to anyone looking to get their nails done and want the overall experience to be great too.
Vivian has been doing my nails for years and she is amazing. She always make them look even better than I imagined them! If you are looking for a nail salon, try this place!
I have been going to this nail salon for years and have been debating finding a new one due to my recent experiences there. I gave them one last try today and I am so glad I did! When I walked in I noticed right away that the salon was different. They are under new ownership/management and have made major improvements to the salon itself and their customer service was top notch. I will remain a loyal customer and gladly give them the 5 stars they now deserve. Thank you!
INCREDIBLE SERVICE! I took my daughter for a mani/pedi for her 8th birthday yesterday and the service was top-notch! Definitely make sure you to secure an appointment because this shop is busy for every great reason! They even accommodated some walk-ins between appointments! Our polish is perfect still today and they added flowers on my daughters big toes! 100% we will be back and sending all of our friends to this exquisite shop! ⭐⭐⭐⭐⭐
My wife and kids went there and it was awful under the new management. She made an appointment, got there, and was told multiple time she called and canceled, which she told them she hadn't and would remember doing so. They did this to another person while she was there too. They let her in, but were annoyed and rushed everything. We were going on a trip so she told them GEL mani and pedi and they were even more annoyed when trying to rush through, painted one child with regular polish and tried to only do one or the other. All chipped off/fell off within days and they charged well over $300. They used to charge half price for the little kids as they don't scrub their feet, etc. Terrible quality, won't be going back anymore.
My mother has been a loyal customer of the one at Walmart and both this one and the one at Walmart are always very generous and they are friendly. I love that they can take their time when it comes to getting nails done and the designs I like.
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The Elegant Nails and Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
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| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | 10:00 AM - 05:00 PM |
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Location
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